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Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4

Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Bar (on property)
A modern interior with a dining area, a staircase, and a seating area with cushions.
A modern hotel room with a bed, seating area, dining table, and a large window.
Exterior
A modern hotel room with a round white table, a comfortable armchair, a wooden desk, and a large flat-screen TV.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is AU$366
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bathtub (Outdoor Area)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Single Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (with Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed (with Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Standard Accessible

A hotel room with a large bed, a dining table, a chair, and a vase with flowers.

1 Queen Standard Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 King Premium

A modern bedroom with a bed, bedside table, chair, and a small desk with a lamp.

1 King Premium

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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8.8 out of 10, Excellent, 291 reviews
The price is AU$257
includes taxes & fees
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About the area

London

Hotel Indigo London K West Shepherd's Bush by IHG places you in the centre of London, within just a 15-minute stroll of popular places like Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, express check-in and babysitting services. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel include Olympia Events and River Thames.

What's nearby

  • Westfield London Shopping Centre - 5 min walk - 0.4 km
  • Shepherd's Bush Empire - 7 min walk - 0.7 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km
  • Holland Park - 15 min walk - 1.3 km

Getting around

  • Shepherd's Bush Underground Station - 4 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪Pret A Manger - ‬9 min walk
  • ‪SushiDog - ‬10 min walk
  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪Black Sheep Coffee - ‬6 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at Hotel Indigo London K West Shepherd's Bush by IHG.

This 4-star London hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 7 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo London K West Shepherd's Bush by IHG offers 231 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Bar (on property)
Novotel London West
Hammersmith and Fulham
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,107 reviews
The price is AU$187
includes taxes & fees
31 Aug - 1 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.


We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hotel Indigo London K West Shepherd's Bush by IHG?

Hotel Indigo London K West Shepherd's Bush by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo London K West Shepherd's Bush by IHG?

As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo London K West Shepherd's Bush by IHG on 1 Sept 2026 start from AU$366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo London K West Shepherd's Bush by IHG serve breakfast?

Sure does, full breakfast is on offer weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo London K West Shepherd's Bush by IHG?

No, Hotel Indigo London K West Shepherd's Bush by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo London K West Shepherd's Bush by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Indigo London K West Shepherd's Bush by IHG?

No, pets are not allowed.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 59 reviews
Rating 8 - Good. 4 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ♥️ staff was lovely, absolutely brilliant!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel with GREAT beds!!! Service was exceptional. We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great. The only thing lacking was hooks in the bathroom for wet towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent service and staff that go that extra mile to ensure customers are satisfied.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Symrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

SHOTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely. Very central- right next to Shepherd’s Bush underground, it took about 15-20 mins if that to get to Piccadilly circus. The hotel itself is set back in a very lovely quiet area. 5 min walk to a very luxurious shopping mall. The hotel has absolutely gorgeous decor and feels so modern and yet very cosy- the comfiest nights sleep I have had in a hotel! The staff were all so friendly and could not have been kinder. We didn’t eat there at all but it was a great base to explore London. I’m really looking forward to the swimming pool being open- I’m not one to go back to the same place twice but this was so ideal and at a very good price that I can’t not come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maria Assunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodissimo ai mezzi, il personale accogliente e preciso ha reso una ottima esperienza il soggiorno
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nadya

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jill

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carys

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Louise

Stayed 1 night in Apr 2026