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4.4 out of 5

"This property was perfect for what I needed. It was ideal cos I like to cook and everything was available to me and my needs. It was easy to find, had ... " More

By a verified traveller on Sun 18 Feb 2024

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Hotel Description

At Montego Sands Resort you'll be 0.6 km (0.4 mi) from Pacific Fair Shopping Centre and 1.8 km (1.1 mi) from The Star Gold Coast.

Each apartment is individually decorated and features an LCD TV with digital channels, along with a washer/dryer, free WiFi, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a stovetop. A sitting area, a coffee/tea maker, and free newspapers are also available.

Enjoy the 2 outdoor swimming pools. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

1 Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Deluxe Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Bedroom Super Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Montego Sands Resort ratings based on 145 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Montego Sands Resort

Everyone (90) Couples (33) Family (21)
4 out of 5
This property was perfect for what I needed. It was ideal cos I like to cook and everything was available to me and my needs. It was easy to find, had a parking space and it was central to my needs

Posted by on 18 Feb. 2024

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5 out of 5

Posted by on 7 Dec. 2023

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4 out of 5
Quiet location which was close to great restaurants, beach & shopping.

Posted by on 20 Oct. 2023

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5 out of 5
Clean and tidy and central to everything

Posted by on 18 Apr. 2023

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3 out of 5
The design of the complex did not allow for much privacy

Posted by on 3 Nov. 2022

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4 out of 5
It was close to everything and really good value for money with being fully self contained!

Posted by on 28 Aug. 2022

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4 out of 5

Posted by on 17 Aug. 2022

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4 out of 5

Posted by on 16 Aug. 2022

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4 out of 5

Posted by on 27 Jul. 2022

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1 out of 5

Posted by on 2 Jun. 2022

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Property Features

Montego Sands Resort offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at Montego Sands Resort. Self parking is free. This 4-star Gold Coast apartment is smoke free.

  • 13 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Montego Sands Resort offers 13 air-conditioned accommodations with washers/dryers and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • LCD television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Newspapers (free)
  • Hair dryer available
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

2 outdoor swimming pools are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 4 PM
  • Saturday - Sunday: 9 AM - noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 4 PM
  • Saturday - Sunday: 9 AM - noon
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 50 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

The property is professionally cleaned.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montego Sands Resort Mermaid Beach
  • Montego Sands Resort
  • Montego Sands Mermaid Beach
  • Montego Sands
  • Montego Sands Resort Apartment
  • Montego Sands Resort Mermaid Beach
  • Montego Sands Resort Apartment Mermaid Beach

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.