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The Explorean Cozumel - All Inclusive

4.0 star property
On private beach with outdoor pool, near Chankanaab National Park

Photo gallery for The Explorean Cozumel - All Inclusive

Guests can enjoy breathtaking ocean views from the balcony.
Relax on the deck with two sun loungers overlooking the calm sea.
Relax in a spacious lounge area with sofas, chairs, and a stone counter.
Relax in this open space with a bar area, dining tables, and lounge seating, leading to a tranquil outdoor area with a canopy and a comfortable bed.
Escape to a serene oasis surrounded by lush greenery, where a shaded seating area invites relaxation.

Popular amenities

  • On private beach
  • Hot tub
  • Pet-friendly
  • Bar
The current price is AU$527
includes taxes & fees
30 July - 31 July

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪2 min drive‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Mr. Sancho's Beach Club
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Down duvet
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

View from room

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Down duvet
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Casita)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 2 Double Beds, Non Smoking (Casita)

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Down duvet
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Down duvet
Pillow-top bed
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at The Explorean Cozumel - All Inclusive. Within a 5-minute stroll you'll find Arrecifes de Cozumel National Park and Chankanaab National Park within a 20-minute walk. Highlights at this beachfront property include 2 beach bars, a full-service spa and a private beach. .A day of pampering at Na' Ha' can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Lool Kan, serves Regional cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, Hot tub, free pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas and free use of bicycles. Free cooked-to-order breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a cruise terminal shuttle. .Places within a 30-minute drive of this 4-property class Cozumel property include Cha'an Ka'an Observatory of Cozumel and Punta Sur Ecological Park.

What's nearby

  • Dolphin Discovery - 19 min walk - 1.6 km
  • Chankanaab Beach Adventure Park - 2 min drive - 1.5 km
  • Chankanaab National Park - 2 min drive - 1.8 km
  • Paradise Beach - 9 min drive - 7.4 km
  • Mr. Sancho's Beach Club - 10 min drive - 8.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

On private beach with outdoor pool, near Chankanaab National Park
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Explorean Cozumel - All Inclusive such as an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a hot tub, a garden and a terrace. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 14 buildings
  • 2 bars on the beach
  • Built in 2014
  • Cooked-to-order breakfast (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down duvets and premium bedding. This Cozumel property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Na' Ha' has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 1,007 reviews
The price is AU$467
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.22 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Explorean Cozumel - All Inclusive?

The Explorean Cozumel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Explorean Cozumel - All Inclusive?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at The Explorean Cozumel - All Inclusive on 30 July 2025 start from AU$514.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Explorean Cozumel - All Inclusive?

Yep, The Explorean Cozumel - All Inclusive has a free self car park.

Are there any beaches close to The Explorean Cozumel - All Inclusive?

Yep, The Explorean Cozumel - All Inclusive is a short 19-minute walk from Chankanaab Beach Adventure Park. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Is there a spa on site at The Explorean Cozumel - All Inclusive?

Yep, Na' Ha' is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Explorean Cozumel - All Inclusive have a pool?

The Explorean Cozumel - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Explorean Cozumel - All Inclusive?

The Explorean Cozumel - All Inclusive features a private beach, 2 beach bars and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes The Explorean Cozumel - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Explorean Cozumel - All Inclusive.

Is The Explorean Cozumel - All Inclusive family-friendly?

You bet! With amenities such as a private beach and free bike rentals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Explorean Cozumel - All Inclusive is a hit with families.

Does The Explorean Cozumel - All Inclusive serve breakfast?

Sure does, complimentary cooked-to-order breakfast is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at The Explorean Cozumel - All Inclusive?

No, The Explorean Cozumel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Explorean Cozumel - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Explorean Cozumel - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Explorean Cozumel - All Inclusive?

Dogs are welcome at The Explorean Cozumel - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 611 reviews
Rating 8 - Good. 137 out of 611 reviews
Rating 6 - Okay. 49 out of 611 reviews
Rating 4 - Poor. 27 out of 611 reviews
Rating 2 - Terrible. 10 out of 611 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory Scott, Hope Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Explorean had a pool and dining area to itself as well as access to all the restaurants and pool at the Fiesta Americana Hotel in front on the Explorean. The cabana style quad rooms were very nice and secluded in a jungle environment.
Stayed 5 nights in Apr 2025

10/10 Excellent

Breona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Tucked away in the rainforest, it was quiet and so peaceful. Our room was super clean and tidy. Everyday the came and made the bed, new towels and tidied up. Each morning they dropped off banana bread, orange juice and coffee. There was one pool, and one restaurant w an associated bar. Everything else was in the neighboring hotel. There were quite a few restaurant options, but honestly not a ton of vegetarian options. Other than that however, our stay was phenomenal and I would absolutely stay again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth A., NAMPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
Stayed 6 nights in Apr 2025

10/10 Excellent

ladell

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, food was great and water was amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Grace Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Julie, Basehor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!
Stayed 6 nights in Mar 2025

10/10 Excellent

Lindsay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful getaway for our family, which included children, parents and grandparents. Was truly fun for the whole family.
Stayed 8 nights in Mar 2025

10/10 Excellent

Ana Lya Nunez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

Britanny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Food and drinks were good. Definitely one of the better resorts I’ve been too! Will go again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vasi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature, activities, dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 4 nights in Mar 2025

10/10 Excellent

SUSAN M

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My sister and i stayed at The Explorean. It was the other reviews that drew us in. Such an incredible surprise. It is a wonderful small quiet resort, but if you want some action you only have to walk a short distance the the Fiesta Americana, which you have full use of, for some fabuous shows at night. This resort offters excursions along with your stay and they were fabulous! Our main guide was Edgar. He and his co-works on each excursion took very very good care of us and made sure we ok enjoying ourselves and if you had a request or suggestion it was immediately considered. The Explorean has one restuarant with a full menu to chose from and everything we had was perfect, even the banana soup! Our waiter gave a bit to try and we were completely surprised at how good it was! I can not say enough about how GREAT. all the employees are. And our guide Edgar and his crews - fabulous ! We have already booked for next year!!!!! Thank you so much for make my dreams come true Explorean !
Stayed 7 nights in Mar 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jungle surroundings and wildlife. However musty smelling room, bar service lacking around pool and wait times for meals a little long.
Stayed 14 nights in Mar 2025

10/10 Excellent

robert, lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and the rooms spacious! Love the excursions being included in the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff!
Stayed 9 nights in Feb 2025

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
Stayed 7 nights in Feb 2025

8/10 Good

Michael, Fort Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Stayed 6 nights in Feb 2025

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
Stayed 7 nights in Feb 2025