Hotel Playa Azul Cozumel

4.0 star property
Family-friendly fun on the beach, with outdoor pool

Photo gallery for Hotel Playa Azul Cozumel

Aerial view
Coffee shop
Balcony
Billiards
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪6 min drive‬
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

Junior Suite, Beach View

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 65 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Ocean View

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Suite, Hot Tub, Ocean View

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Fridge
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds, Sea View

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the area

Cozumel

A family-friendly stay in Cozumel awaits you at Hotel Playa Azul Cozumel. You'll be 1.9 km (1.2 mi) from Playa San Juan and 2.8 km (1.8 mi) from Villa Maya. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Savia Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Palma Azul, is open for breakfast, lunch and dinner. La Palapa Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 7 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Within a 30-minute drive of this 4-property class Zona Hotelera Norte resort, attractions include Mr. Sancho's Beach Club and Paradise Beach.

What's nearby

  • Playa San Juan - 2 min drive - 2.1 km
  • Cozumel Museum - 6 min drive - 5.7 km
  • Cozumel Maritime Terminal - 6 min drive - 6.1 km
  • San Miguel Church - 7 min drive - 6.4 km
  • Punta Langosta Pier - 7 min drive - 6.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 7 min drive

Restaurants

  • ‪Islands Beach Club - ‬4 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guido's - ‬6 min drive
  • ‪Cocotiki - ‬8 min walk
  • ‪Tequila Beach Club Cozumel - ‬14 min walk

About this property

Hotel Playa Azul Cozumel

Family-friendly fun on the beach, with outdoor pool
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Playa Azul Cozumel such as an outdoor pool and a children's pool.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

This 4-star Cozumel resort is smoke free.

  • 50 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • No smoking on site
  • Bar on the beach
Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open selected days.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkelling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.14 per accommodation, per night
  • Cleaning fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Playa Azul Cozumel?

Hotel Playa Azul Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Playa Azul Cozumel?

Yep, Hotel Playa Azul Cozumel has a free self car park.

Are there any beaches close to Hotel Playa Azul Cozumel?

The closest beach to Hotel Playa Azul Cozumel is Playa del Carmen Main Beach (17.1 km).

Is there a spa on site at Hotel Playa Azul Cozumel?

Yep, Savia Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hotel Playa Azul Cozumel have a pool?

Hotel Playa Azul Cozumel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Hotel Playa Azul Cozumel?

Hotel Playa Azul Cozumel features a private beach, a full-service spa and an outdoor pool.

What makes Hotel Playa Azul Cozumel a romantic place to stay?

Ocean-view dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Playa Azul Cozumel.

Is Hotel Playa Azul Cozumel family-friendly?

You bet! With amenities such as a children's pool, an arcade and a private beach, it's no surprise that Hotel Playa Azul Cozumel is a hit with families.

Does Hotel Playa Azul Cozumel serve breakfast?

Yeah, visitors love the free buffet brekkie here! Served daily between 7 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Playa Azul Cozumel?

No, Hotel Playa Azul Cozumel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Azul Cozumel?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Azul Cozumel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Playa Azul Cozumel?

Furry friends are welcome at Hotel Playa Azul Cozumel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 573 out of 888 reviews
Rating 8 - Good. 250 out of 888 reviews
Rating 6 - Okay. 46 out of 888 reviews
Rating 4 - Poor. 11 out of 888 reviews
Rating 2 - Terrible. 8 out of 888 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is a small beach seperated by a pier. It could've been super tranquil but an intoxicated older lady was loud later in the evening. Book something higher or seperate building than receptio/barin t evening.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jason, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service
The Hotel Plaza Azul is a good property, but there are much better places to stay in Cozumel. Frankly, the food and drinks are very expensive, the Internet was spotty and I had a lot of trouble working, tv was extremely limited, and the beach is small. We bought the most expensive room that had a hot tub on the balcony, and it was old and looked like it had not been used in some time (tub was dirty). The staff members were very nice, and it was clean, however. And the hotel is right on the ocean.
Stayed 2 nights in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Playa Azul a few times a year. The location is great for us as it is a bit North of all the hustle and bustle. If you don' have your own transportation, you'll be using a taxi regularly. Located right on the water so it is a very peaceful location. Breakfast is included but it could really use some revamp as they serve the same thing daily and they've taken away the fresh waffle maker so we don't tend to eat there often. Lunch/dinner is bar food level but convenient if you don't want to leave the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is making improvements. It is a good quiet place to stay. Some of the staff are amazing. Some could use some motivation and personality.
Stayed 4 nights in Mar 2025

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was hands down the best hotel we’ve stayed at in the area. The staff (at all levels) were so attentive, friendly, and helpful. The breakfast was delicious and the ocean steps away from your room was a plus. Thank you for a wonderfully relaxing stay!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachael P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast. So much fun snorkeling right at the hotel. You don't even require a guide! Staff was friendly and the room was great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Even with the islands beach club next door it was still a pleasant stay and didn’t seem to busy. The food was great and the staff were amazing.
Stayed 4 nights in Feb 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel with great snorkeling right off the beach and good food. Food was a bit expensive, and pool is quite small - but we enjoyed it! Very clean and staff were very responsive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Munith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this property. Large percentage of guests were repeat customers, always a plus with us. Staff made us feel welcome and at home.
Stayed 7 nights in Jan 2025

10/10 Excellent

San Juanita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Gracias
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon arrival, I won’t lie, I wanted to hate it here. The property is definitely older and not near as beautiful as my AI arrangement last year. The rooms are dated but I figured out quickly, functional and fine. I liked being on the ground floor with my balcony on the pool deck. Quickly loved Roberto at the front desk and once out by the beach bar and beach area…perfection! The breakfast that was included with our stay was awesome with friendly waitstaff.Lupito was really a gem one morning. Ivan and staff at the bar make the best guava margaritas! The food out by the bar was also great. The beach and bar area far exceeded my previous AI experience. Taking a taxi was easy and Roberto even arranged a jeep rental for one of our days. Both lobster houses and the key lime factory are directly across the street and worth a visit (or two) to both! I ended loving this place!
Stayed 4 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, and I would recommend it
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, friendly staff, snorkeling and equipment right off my back veranda made this the best stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front hotel, not crowded at all. Great service, food and drinks. Room was cute and facing the pool/ocean.
Stayed 5 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Louise

Travelled with partner
We liked the Queen Suite we stayed in but to access the suite which was on the third floor there was not an elevator in that section of the resort and we had to use the stairs.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emmalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and right on the beach and a great snorkeling spot. We rented a scooter for the week and it was perfect for transportation into town (which is just a couple miles away) for excursions, shopping, food, etc. The restaurants right across the street are excellent. The rooms were clean and they give you bottled water everyday. They also provided beach towels. My husband and I stayed one week here and we won’t hesitate to be back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to town but far enough away for peace a quiet. Beautiful spot on the ocean and to go in and swim. The included breakfast everyday was great. Outdoor bar right by the ocean was a nice touch. Hotel is older but maintained very well. Will definitely be staying there when I go back to Cozumel.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but clean, cute and very friendly staff. Good price as well. Would stay here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Courtney

Stayed 4 nights in Dec 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area was clean and water was clear as in the pictures. You can swim and snorkel with lots of fish and coral in the water
Stayed 2 nights in Jan 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet. It was priced well. The pool seemed heated which was nice. There was good snorkleing right off the beach of this hotel so no need to take a snorkeling tour unless you just want to see something different. The staff was friendly and helpful. The tiki bar had drink specials every day from 5 to 7pm.(2 for1) each day.It was a different drink special daily. The breakfast was decent with several options, however lunch and dinner were over priced and did not meet expectations for the money. We did find local resturants that would deliver to the hotel which opened up our dining options. These options were very reasonable as the wife and I ate for around 25 dollars per meal. We ate at local taquerias. Fyi the food at this resort is not local culture it is more island/american cruisine. It would be nice if it was more local inspired. I have a couple of recommendations to improve the resort. Hotel needs a business center for quest to use. I needed to print some documents, and could not do it without emailing it to the hotel staff. This was not an option due to confidentiality. The hotel should also install a hot tub for guest as there isnt a public hot tub available. The furniture could also use updating as it is old and outdated. The mattress however it was newer and really comfortable. The last thing you should know is that this property is toward the end of the hotel strip. To get to the commercial section of Cozumel you will need to take a cab. $10 ea way
Stayed 5 nights in Jan 2025

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view.
Stayed 5 nights in Jan 2025