Fiesta Americana Cozumel All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Chankanaab National Park

Photo gallery for Fiesta Americana Cozumel All Inclusive

Exercise/lap pool
Enjoy ocean views from the balcony through the large sliding glass door.
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Enjoy dining under a thatched roof with comfortable seating and easy movement.
Enjoy ocean views from the large window, featuring two single beds with white linens, a desk, and flat-screen TV.

Popular amenities

  • On private beach
  • Pet-friendly
The current price is AU$470
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Paradise Beach
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 176.1 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking (Master)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 79.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 119.0 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 37.0 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 119 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
  • 37.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 176 sq m
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Honeymoon Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Fiesta Americana Cozumel All Inclusive. You'll be 1.5 km (0.9 mi) from Chankanaab National Park and 6.4 km (3.9 mi) from Paradise Beach. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Na´Ha´ can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The fine-dining restaurant, Rosato, serves Italian cuisine and is open for dinner. With 2 beach bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 6:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a cruise terminal shuttle. .Places within a 15-minute drive of this 4-property class Cozumel property include Playa Mia Grand Beach and Water Park and San Francisco Beach.

What's nearby

  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Chankanaab National Park - 2 min drive - 1.5 km
  • Paradise Beach - 8 min drive - 7.1 km
  • Playa Mia Grand Beach and Water Park - 10 min drive - 8.5 km
  • San Francisco Beach - 13 min drive - 11.4 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

On private beach with 2 outdoor pools, near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Fiesta Americana Cozumel All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Conference rooms
  • 1560 sq ft of conference space
  • 145 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Cozumel All Inclusive offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Na´Ha´ has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,560 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on 12 Aug 2025 start from AU$463.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive has a free self car park.

Are there any beaches close to Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive is a short 19-minute walk from Chankanaab Beach Adventure Park. Fun beach activities include snorkelling, scuba diving and sailing. You can also find motor boats and boat tours.

Is there a spa on site at Fiesta Americana Cozumel All Inclusive?

Yep, Na´Ha´ is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Fiesta Americana Cozumel All Inclusive have a pool?

Fiesta Americana Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fiesta Americana Cozumel All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Cozumel All Inclusive.

Is Fiesta Americana Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Cozumel All Inclusive is a hit with families.

Does Fiesta Americana Cozumel All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily from 6:00 AM to noon.

Is there a free airport shuttle available at Fiesta Americana Cozumel All Inclusive?

No, Fiesta Americana Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Cozumel All Inclusive?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Fiesta Americana Cozumel All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Cozumel All Inclusive?

Dogs are welcome at Fiesta Americana Cozumel All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property by Cozumel standards. Beach is better than pictures - but water shoes are a must. Staff was very friendly. Spa was small but a nice touch with very good massages.
Stayed 7 nights in Mar 2025

6/10 Okay

Roshanda

Travelled with partner
Liked: Cleanliness, staff & service
For the most part, it was quiet, clean, and calm. It is an older property that had some touchups. I do believe that another renovation can take place to make this resort better. The staff was friendly and the food was good. I do wish they had more activities for the guest and stayed open longer than 1030/11p for the bars. No foam days/nights in the pool. No dance spaces. No late night activities. Just not enough options for extra fun on the resort. Room service was not convenient via the app. We had a great time overall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice white beach and bed canopies on the beach. Nice comfy bed and huge rooms. Fridge full of treats pop and beer. A lot of different restaurants and wonderfully staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer Church, taylorsville

Travelled with family
Liked: Cleanliness, amenities
We had a fantastic time! Miguel by the pool took excellent care of us and made sure we were comfy. Alejandra at the buffet greeted us right off the plane with a big hug. We felt like we were back home, and can’t wait to go back next year!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel stay multiple times a yeat

Stayed 1 night in Apr 2025

8/10 Good

Graeham, Oshawa

Travelled with partner
Liked: Cleanliness, staff & service
First off, the staff are very lovely and friendly. They were attentive and always made us feel welcome. The property is a little dated in that the furniture is relatively new but some of the amenities need updating as well as some lighting and fixtures could use some work. That being said it is clean, easy to get around the property but it is a smaller resort so there isn’t much outside of swimming and dining on the property. Plenty of excursions to do off property but all for extra costs. Not a knock against the resort but something just to be aware of. Also, this is a timeshare type property so we were offered free tickets to some excursions in exchange for “seeing how Fiesta Rewards” works. Again, not a knock against the property but the concierges did try to get us more than once. The property is in a decent location relative to the airport so it was a short 20 minute cab ride in and out. Dining options are ok. The buffet breakfast/lunch spot is right on the water and had plenty of seating but the food was similar every day. The three restaurants all require reservations but we never had a problem getting one and it’s simple to do from the web link they give you. Overall we had a great time.
Stayed 5 nights in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

6/10 Okay

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the restaraunts’ food quality. The breakfast/lunch buffets, were very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

eric john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great snorkeling, staff was very friendly and helpful. Great food options. Loved the beach.
Stayed 7 nights in Mar 2025

8/10 Good

Roshanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

RICKY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve ever stayed
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Pamela Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the beach front area. Bali beds, snorkeling,views and lunch at La Cevicheria
Stayed 4 nights in Mar 2025

6/10 Okay

Darci

Disliked: Property conditions & facilities
Nice location
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the beach area and beach area restaurants were open again. The main pool has been completely redone and very nice. We enjoyed the buffet nights so we could sample lots of different foods. The nightly entertainment was good. The young man and young lady in charge of the activities were super. Definitely a family-friendly resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling was fun off the dock!
Stayed 7 nights in Mar 2025

10/10 Excellent

Emmanuel Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 10-15min drive to town and is tucked away with jungle behind you and the ocean in front of you. Their hotel updates are fantastic. The three restaurants near their beach club are all great. Their food is better than other all-inclusive resorts. All of their staff are nice and very helpful. We appreciate the daily room cleaning and turn down service. We look forward to going back.
Stayed 5 nights in Mar 2025

6/10 Okay

janet Celeste

Travelled with partner
Liked: Staff & service
it was so humid that sheets were wet and cold. could not sleep on icy cold beds.
Stayed 5 nights in Mar 2025

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property grew on us. It’s a smaller resort than we are used to, but they did a great job with it. The staff were very accommodating and nice. The food was good. The snorkeling was amazing! Our studio room was so nice. The view we thought we would have from that room was not the best, but not the worst either. We had an ocean view, but only from one side. The other side was blocked by trees. We had to go down and get our own bags as we waited about 45 minutes for them and requested them, but I guess they were busy. The only real downfall was there really isn’t a walkable beach, but the snorkeling makes up for that.
Stayed 6 nights in Mar 2025

8/10 Good

Lindy Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very clean. A little outdated, but still very comfortable and clean. The restaurants were all amazing. We at so well the entire week. Loved them all. The staff is the best. Super friendly and helpful. They are very well staffed and anticipate everything you may need. I would definitely recommend this resort.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and excellent customer service
Stayed 5 nights in Mar 2025

8/10 Good

Charlie Wade

Stayed 6 nights in Mar 2025