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Fiesta Americana Cozumel All Inclusive

4.0 star property
Beachfront property with 7 restaurants and 2 outdoor pools

Photo gallery for Fiesta Americana Cozumel All Inclusive

2 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
55-inch LED TV with cable channels, table football, music library
1 bedroom, premium bedding, down duvets, pillow-top beds
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Sun deck

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pet-friendly
The current price is AU$546
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Place, Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Place, Chankanaab National Park
    ‪3 min drive‬
  • Place, Paradise Beach
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 175 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking (Master)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 119 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

55-inch LED TV with cable channels, table football, music library

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 119 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

55-inch LED TV with cable channels, table football, music library

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 176 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

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About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Fiesta Americana Cozumel All Inclusive. You'll be 1.5 km (0.9 mi) from Chankanaab National Park and 6.4 km (3.9 mi) from Paradise Beach. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Na´Ha´ can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The fine-dining restaurant, Rosato, serves Italian cuisine and is open for dinner. With 2 beach bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 6:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a cruise terminal shuttle. .Places within a 15-minute drive of this 4-property class Cozumel property include Playa Mia Grand Beach and Water Park and San Francisco Beach.

What's nearby

  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Chankanaab National Park - 3 min drive - 1.5 km
  • Paradise Beach - 9 min drive - 7.1 km
  • Playa Mia Grand Beach and Water Park - 12 min drive - 8.5 km
  • San Francisco Beach - 17 min drive - 11.4 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Fat Tuesday's - ‬6 min drive
  • ‪Al Chile - ‬6 min drive
  • ‪The Money Bar - ‬7 min walk

About this property

Fiesta Americana Cozumel All Inclusive

Beachfront property with 7 restaurants and 2 outdoor pools
Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Fiesta Americana Cozumel All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Conference rooms
  • 1560 sq ft of conference space
  • 145 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Cozumel All Inclusive offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Na´Ha´ has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,560 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on 9 Nov 2025 start from AU$539.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive has a free self car park.

Are there any beaches close to Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive is a short 19-minute walk from Chankanaab Beach Adventure Park. Fun beach activities include snorkelling, scuba diving and sailing. You can also find motor boats and boat tours.

Is there a spa on site at Fiesta Americana Cozumel All Inclusive?

Yep, Na´Ha´ is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Fiesta Americana Cozumel All Inclusive have a pool?

Fiesta Americana Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fiesta Americana Cozumel All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Cozumel All Inclusive.

Is Fiesta Americana Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Cozumel All Inclusive is a hit with families.

Does Fiesta Americana Cozumel All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily from 6:00 AM to noon.

Is there a free airport shuttle available at Fiesta Americana Cozumel All Inclusive?

No, Fiesta Americana Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Cozumel All Inclusive?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Fiesta Americana Cozumel All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Cozumel All Inclusive?

Dogs are welcome at Fiesta Americana Cozumel All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the snorkeling and the food
Stayed 3 nights in Jul 2025

10/10 Excellent

DIANA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stars of this resort is The Staff. We felt special from the moment we arrived until the day we left. 2 things we missed: the ocean breeze and the sound of the surf. Being on the mainland-facing side of the island, you don’t get the ocean breeze & having no beach area means no surf to lull me to sleep. A couple notes: 2 options for breakfast: the buffet that’s outside and across the street & room service. No buffet for dinner. You can make reservations at the restaurants or order from room service. It is a small resort, but fun. The pool is lovely. The snorkeling on the beach area is beautiful & filled with beautiful fish and reef.
View from 7th floor room
Panels cheese app at Mexican restaurant
Watermelon salad at Mexican restaurant
Chocolate cake from Mexican restaurant
Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 4 nights in Jul 2025

6/10 Okay

michael b

Travelled with partner
Liked: Cleanliness, amenities
Room service was terrible food was delivered cold and not fresh. Dinner reservations were very limited
Stayed 4 nights in Jul 2025

10/10 Excellent

Aya

Stayed 3 nights in Jul 2025

6/10 Okay

Jordan

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

CLAUDINE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with a group of 6 and we had a great time. Had a 3 bedroom that gave us plenty of space. The water was amazing for snorkeling, kids loved the pool. Staff was great, favorite restaurant was the grill by the water and buffet for breakfast. The other restaurant for dinner was just okay, took at least 2 hours each night to eat dinner, service was very slow and food at times was not good. Over all minus dinner we had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaleena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacay 2025

We enjoyed our stay at Fiesta Americana in Cozumel. The staff was helpful and friendly, rooms were spacious and clean, and the food was great!!! We traveled with 14 total, and all had a great time!
Stayed 5 nights in Jul 2025

4/10 Poor

Alphonse

Travelled with partner
Disliked: Property conditions & facilities
Entertainment activities not so great. Open bar with unlimited drinks but not very generous with the alcohol
Stayed 5 nights in Jul 2025

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was great, but I want to give a special shout-out to all the hotel staff. Front desk, waiters, bartenders, cooks, housekeepers… everyone was doing an amazing job! You can truly see the effort, dedication, and kindness in the way they work. Thank you for making our stay so enjoyable!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesse F

Stayed 6 nights in Jun 2025

2/10 Terrible

Darrell

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Stayed 7 nights in Jun 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed staying at this all inclusive resort. The facilities were beautiful and we really enjoyed the nightly shows.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect. The staff were amazing and attentive. Really wonderful! It was a smaller resort which we loved. But it had all the amenities of a larger resort. For the most part the food was very good and the restaurants were good . The kids had a ball. I’ve stayed at many all inclusives and I would go back here in a heartbeat. The rooms were very clean and well stocked. Room service was always prompt. Snorkeling was good right off the hotel . All in all a fantastic place to stay
Stayed 6 nights in Jun 2025

8/10 Good

Boris, WALNUT

Stayed 3 nights in Jun 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall our family of 4 with two teenagers had a good stay. As with any AI there were pros and cons. We were on the 6th floor and the view was amazing, but FYI trees would block many lower floor views. The pool is redone beautifully, and the over water terrace beds are amazing. Great snorkeling out front (bring your own gear). Great drinks with quality booze options, but no alcohol served until 11 AM. The restaurants were excellent, we loved the lunch cevicheria, however the buffet wasnt very good and there needs to be a net around the whole dining area to keep birds out of the food that’s not covered. Check schedule and make online reservations for dinner at the restaurants, no limit but not all are open every night. Wished there were more activities during the day, the evening entertainment was ok- I think the fire show is the highlight but we weren’t there for that. Air conditioning was great in one of our rooms but wouldn’t get below 23c/75f in the other. Overall an awesome hotel for adults but there are better options for families with kids.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Resort, great staff and good food. The only con was as soon as we got there we were greeted by a “concierge” that was trying to get us to listen to a 90 minute sales pitch for a membership to the hotel chain.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole staff is very friendly and caring the restaurants were great as well I really loved the atmosphere can’t wait to return again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Blanca

Liked: Cleanliness
Disliked: Property conditions & facilities
Some of the staff was very friendly and great customer service with us but we did have issues with our room. One of the showers in the room didn’t work as soon
Stayed 7 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good food and staff was excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Kelly

Foods great. Very friendly staff
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was extremely nice and very helpful. The food was really good. Especially the quesadillas you can order at the buffet. Check in and out was really easy. The spa was so relaxing. The pool is pretty spacious and is always clean. The waiters were always extremely fast with refilling your drink or taking away empty plates. Housekeeping always made our room look spotless. Overall we were very pleased and we had a great time.
Stayed 5 nights in Jun 2025