Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Relax by the pool surrounded by comfortable seating and a scenic view.
Enjoy a drink at the bar, where guests can watch TV and unwind.
Relax in style with a comfortable sofa set and a stylish coffee table in this inviting outdoor seating area.
Experience the grand entrance of Crowne Plaza, featuring a prominent sign, modern architecture, and beautifully maintained surroundings.
Relax in style with comfortable seating and a dining table in our outdoor space.

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Room service
The current price is AU$202
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    ‪11 min walk‬
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Middleburg Heights

At Crowne Plaza Cleveland Airport by IHG you'll be within a 15-minute walk of Southwest General Health Center and 2 km (1.3 mi) from Baldwin Wallace College. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Tavolo 72, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 3.5-property class Middleburg Heights hotel, attractions include Cleveland Metroparks Zoo and Lake Erie.

What's nearby

  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 5.0 km
  • NASA Glenn Research Center - 10 min drive - 11.3 km
  • Cleveland Metroparks Zoo - 14 min drive - 19.1 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

What is the cancellation policy at Crowne Plaza Cleveland Airport by IHG?

Crowne Plaza Cleveland Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on 1 Sept 2025 start from AU$201.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Cleveland Airport by IHG?

Yep, Crowne Plaza Cleveland Airport by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Cleveland Airport by IHG?

The closest beach to Crowne Plaza Cleveland Airport by IHG is Edgewater Beach (15 km).

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Crowne Plaza Cleveland Airport by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Cleveland Airport by IHG is a hit with families.

Does Crowne Plaza Cleveland Airport by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Crowne Plaza Cleveland Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Cleveland Airport by IHG?

Yep, you can grab a meal at Crowne Plaza Cleveland Airport by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Crowne Plaza Cleveland Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Cleveland Airport by IHG?

No, pets are not allowed.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 364 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 114 out of 1005 reviews
Rating 2 - Terrible. 104 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

amy

Travelled with group
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Markus

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs some work

This hotel needs some work - the elevators were either broken or on the verge of same, the room was dirty, the air conditioning didn't work properly, and like most hotel chains now, they were short staffed - this is not their fault - it's clearly so the higher-ups at the corporation don't have to lower their generous compensations while everyone else suffers during these challenging economic times. Definitely needs some work!
Stayed 2 nights in Apr 2025

4/10 Poor

Clifford

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Black mold on bathroom ceiling, curtain's stained. TV had horrible picture/reception
Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Buyer beware

The pool is ice cold. Breakfast is not free, so don't make the same mistake that we made. The room did not have shampoo or even hand soap. There was a dirty washcloth stuffed into the cubby next to the toilet. Hotel is very dated. Barely any support from the front desk. The shower was hot and the bed was comfortable. That's about it.
Stayed 2 nights in Apr 2025

6/10 Okay

William, Lewis Center

Travelled with family
Disliked: Staff & service, amenities
Older property. Understaffed. Front desk took 20 minutes to check in 2 people. Keys didn’t work. 3 separate room of people were standing in the hallway trying to access rooms but no ones keyed worked. Bartender was good. Random stains and such around property and in rooms. Several in party commented that it felt like the property was moving. You welt swaying while standing still like in a cruise ship. 2 of 3 elevators were out of service. People had to use a microwave in the lobby as there were none in the rooms.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle service was great since we got in so late. Front desk was friendly. Breakfast and service personnel were great. Only 1 elevator was working. Rooms need some updating. We had only gel soap. No regular soap for hands and no hair conditioner.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Getting to and from the airport was easy and quick. The restaurant offered a variety of food and all of it was good. This was my second stay and I will stay there again.
Stayed 1 night in Apr 2025

2/10 Terrible

Josephine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is in need of some love and care. It needs a refurbishment and money spent on it. The staff are nice, especially in the restaurant and bar, but we had issues at check in (we were sent to a room that had not been cleaned then had to get our keys to the next one re-set three times) and the elevators mostly are out of order, also we had coffee pods in our room but no machine. Overall, we were disappointed in this from a Crown Plaza, which is usually a reliable chain.
Stayed 1 night in Apr 2025

8/10 Good

eileen

Disliked: Cleanliness

Nice

Hotel was good we stayed 2 nights as waiting for flight .. we got an early check in and a late check out. Our room was clean , but could have put in more coffee tea ,, etc:
Stayed 2 nights in Apr 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Liked: Staff & service
It was nothing fancy but did the trick.
Stayed 1 night in Apr 2025

2/10 Terrible

Emony

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My sheets were dirty asf they didn’t come change them there rude asf don’t refund or accommodate anything only 1 elevator works and that one shouldn’t even be open
Stayed 1 night in Apr 2025

2/10 Terrible

Tanisha

Stayed 1 night in Apr 2025

4/10 Poor

Jermaine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not a 3.5 star as advertised
Stayed 1 night in Apr 2025

4/10 Poor

Ann

Liked: Cleanliness, staff & service, room comfort

Fine to stay, eat elsewhere.

Room was fine, but two of the three elevators were out of service. Would have been fine, but I felt ill after eating at the hotel restaurant. Probably should have taken the hint that the hotel was fully booked but the restaurant was nearly empty.
Stayed 1 night in Apr 2025

4/10 Poor

Tyler

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were nice and pleasant, but check in process very slow. 2/3 elevators broken, pool broken, sauna broken, 2/5 urinals in bar area broken.
Stayed 2 nights in Apr 2025

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebony and her husband who work the front desk is absolutely rude. When we came in on Friday the pool wasn’t available but it literally says pool access. So Saturday I went downstairs and ask front desk was it open, the very kind staff told us that it hasn’t work since she worked there (which later we found out she’s been there for three weeks). She later called me said it was fixed and will open at 6pm. Took our kids down there at 6pm and was told another hour. Went down there at 7pm and the water was freezing. I called down there and Ebony said it’s open what do you me to do. I said maybe we should be accosted because we been here since yesterday with no pool and now it’s cold and the main reason we booked was to swim. She started saying she couldn’t do nothing about it so I informed her I would reach out to corporate. In the mist of this we are walking up the stairs because only one elevator works so it takes 10minutes to get in it, we come in contact with her husband who is the transport person. And he states, “be careful it’s a sex offender running around the hotel showing himself to everyone!” Remind you it’s a basketball tournament going on with ALOT of kids I mean thousands of kids who are staying at these surrounding hotels. The overall experience was absolutely horrible and I’m not one to usually complain but to be treated so terribly is crazy.
Stayed 2 nights in Apr 2025

4/10 Poor

Vefa

Travelled with family
Disliked: Staff & service

Crowded and understaffed airport hotel

I booked this hotel for an overnight stay before an early flight. Check in took about an hour with only 1 person at the front desk trying to check in 100 angry people waiting in line. Her attitude was great, though so kudos to her. 2 of the 3 elevators were out of service, so had to climb up two stories with luggage. The room was below average size, and beds were uncomfortable. It is a popular one I guess because you can park and fly there. If you don't have such intentions, avoid.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
What a bummer that it is so neglected. You can tell it was a nice place in the past.
Stayed 1 night in Apr 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

joshua

Stayed 1 night in Mar 2025