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 Cleveland •1 Room
 Cleveland • 1 Room
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Hyatt Regency Cleveland At The Arcade

4-star property
420 Superior Ave E, Cleveland, OH 1800 796 370
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1.0 out of 5
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Hotel Description

A romantic stay in Cleveland awaits you at Hyatt Regency Cleveland At The Arcade. Within just a 10-minute stroll, you'll find JACK Cleveland Casino and Cleveland Convention Center. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a 24-hour business centre.

LCD TVs with cable channels are featured in all 293 rooms, and you can enjoy free WiFi, iPod docks and coffee/tea makers. Down comforters and designer toiletries are nice touches to enhance your stay. Additionally, room service, safes and hairdryers are available.

A pampering day can include deep-tissue massages and Swedish massages along with facials and mani/pedis. The restaurant, 1890 Restaurant, serves American cuisine and is open for breakfast and lunch. 1890 Lounge is the hotel's own bar, serving drinks along with dinner and light fare. Plus you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star Gateway District hotel include Rock and Roll Hall of Fame and Progressive Field.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$131* Per night/room 22 Dec. - 23 Dec.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, View (Arcade View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Cleveland At The Arcade ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Cleveland At The Arcade

Everyone (1)
1 out of 5

It's a beautiful hotel, In a good location

Everything about the hotel Rooms Condition Location where Great BUT Upon arrival I was given the two rooms I paid for Upon going up One was a king I had paid for two double rooms both with double beds as I'm with 4 mates The lady apoligised which is ok She told me first thing tomorrow she would organise for the room change over and let me know That night one slept on rollaway The next day we woke up and went out to do our plans Upon getting back the room hadn't been touched No changes No fresh towels No fresh water No fresh sheets Once I checked out i check my bank The total of my stay was 1020 Australian Dollars They charged me 1945 AUD to my bank I understand the room bond Which is 50 a room per night So please explain why so much was taken I rang and she assured me she would sort it But I need that money to finish off our 5 week USA trip Completely let down and would never recommend a Hyatt to anyone I have often stayed her around the world But this has turned me away I rang again this morning to make sure my money was coming back But the phone rang out

Posted by , from Adelaide on 28 May 2017

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About the Hyatt Regency Cleveland At The Arcade

Location 420 Superior Ave E, Cleveland, OH 44114

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7100 square feet (660 square metres) and includes conference rooms. A fitness centre, spa services, and tour or ticket assistance are also featured at the business-friendly Hyatt Regency Cleveland At The Arcade. For a fee, parking is available. This Art Deco Cleveland hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • 7100 sq ft of conference space
  • 660 sq. m of conference space
  • Built in 1890
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.9 km / 12.4 mi)
  • Train station: Cleveland Station (2.8 km / 1.7 mi)
  • Metro station: Tower City-Public Square Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Cleveland At The Arcade offers 293 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Beds feature down comforters. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

1890 Restaurant – This restaurant specialises in American cuisine and serves breakfast and lunch. A children's menu is available.

1890 Lounge – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

1890 Coffee Bar – This coffee shop specialises in American cuisine. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Weight limit: 50 lb
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay for free – 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 18 per person (approximately)
  • Valet parking fee: USD 36.72 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arcade Cleveland Hyatt
  • Cleveland Hyatt
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  • Hyatt Regency Arcade
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  • Hyatt Regency Cleveland At The Arcade Ohio
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.