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Hyatt Regency Cleveland At The Arcade

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
The current price is AU$242
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Progressive Field
    ‪10 min walk‬
  • Rock and Roll Hall of Fame
    ‪11 min walk‬
  • Huntington Bank Field
    ‪11 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Cleveland

At Hyatt Regency Cleveland At The Arcade you'll be within just a 15-minute stroll of JACK Cleveland Casino and Huntington Convention Center of Cleveland. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .A pampering day can include deep-tissue massages and Swedish massages along with facials and mani/pedis. The restaurant, 1890 Restaurant, serves American cuisine and is open for breakfast. 1890 Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 9 meeting rooms and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Cleveland hotel include Progressive Field and Rock and Roll Hall of Fame.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Progressive Field - 10 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 11 min walk - 1.0 km
  • Huntington Bank Field - 11 min walk - 1.0 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Jake's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a vending machine are also featured at the eco-certified Hyatt Regency Cleveland At The Arcade. Parking is available for a fee. A complete renovation of Hyatt Regency Cleveland At The Arcade was completed in 2017.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1890
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on 3 Aug 2025 start from AU$242.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Cleveland At The Arcade?

Yep, Hyatt Regency Cleveland At The Arcade has valet parking with in/out privileges for USD 49 per night.

Are there any beaches close to Hyatt Regency Cleveland At The Arcade?

The closest beach to Hyatt Regency Cleveland At The Arcade is Edgewater Beach (4.2 km).

Is there a spa on site at Hyatt Regency Cleveland At The Arcade?

There's no onsite spa, but this property does offer services like facials as well as deep-tissue massages.

What makes Hyatt Regency Cleveland At The Arcade a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Cleveland At The Arcade.

Is Hyatt Regency Cleveland At The Arcade family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Cleveland At The Arcade is a hit with families.

Does Hyatt Regency Cleveland At The Arcade serve breakfast?

Sure does, cooked-to-order breakfast is offered weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Hyatt Regency Cleveland At The Arcade?

No, Hyatt Regency Cleveland At The Arcade does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Cleveland At The Arcade?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Cleveland At The Arcade?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Cleveland At The Arcade?

Dogs are welcome at Hyatt Regency Cleveland At The Arcade, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1018 reviews
Rating 8 - Good. 199 out of 1018 reviews
Rating 6 - Okay. 94 out of 1018 reviews
Rating 4 - Poor. 35 out of 1018 reviews
Rating 2 - Terrible. 40 out of 1018 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Worth it

The building and vibe was top notch. Easily accessible from the interstate. Would totally stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in- we were greeted by a gentleman named Ron- I believe if I heard correctly it was his first day back on the job. He was SO nice and pleasant and made sure to give us all the scoop. Hopefully this gets back to his manager so they know he was a great first person to talk to! Love staying at the Arcade.
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness

$60 dollars is $60 dollars

Quick check-in - But, while sleeping durning the first night. My daughter was woken to water dripping on her while she slept. We called front desk and they sent maintenance right up and then we asked to be moved. They moved us with no hesitation. We were then contacted by hotel management and offered a $50.00 off food voucher. That was great but we had already eat dinner prior night and breakfast that morning equalling $170. The manager offered to pay our entire bill. But, upon check out the clerk only credited $110 for the breakfast. I sent a follow up email to the manager, but have not received a reply.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hotel

Friendly staff. Nice place. Nothing wrong No complaints.
Stayed 1 night in Mar 2025

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Friendly staff. Clean. Accommodating. Perfect location.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arcade was a beautiful building and downtown location was walkable to everything we wanted to see, thanks for a great stay!
Stayed 2 nights in Apr 2025

8/10 Good

shelly

Stayed 1 night in Mar 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent option!

This was a nice hotel. It was very comfortable. Breakfast was nice in the morning with hot items and yoghurt and oatmeal and fruit and waffles. We were able to enjoy the pool even though it was quite cold. Very spacious. Our room did look over the freeway, but if you turn the bathroom fan on, it masks, the noise.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mj

Travelled with family
Liked: Amenities
Beautiful property- the Suite was perfect.
Stayed 5 nights in Mar 2025

10/10 Excellent

Antwuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay but not much around the area to do - uber expensive too. Good food at night but during the day a bit difficult- a must it the Marble Room steak house
Stayed 3 nights in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the heart of downtown Cleveland
Stayed 1 night in Feb 2025

10/10 Excellent

Shilpa

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient. Clean. Staff very nice and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Daun

Stayed 2 nights in Feb 2025