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Hyatt Regency Cleveland At The Arcade

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Fitness facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
The current price is AU$246
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
420 Superior Ave E, Cleveland, OH, 44114
  • Progressive Field
    ‪10 min walk‬
  • Rock and Roll Hall of Fame
    ‪11 min walk‬
  • Huntington Bank Field
    ‪11 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Heating
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Cleveland

At Hyatt Regency Cleveland At The Arcade you'll be within just a 15-minute stroll of JACK Cleveland Casino and Huntington Convention Center of Cleveland. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .A pampering day can include deep-tissue massages and Swedish massages along with facials and mani/pedis. The restaurant, 1890 Restaurant, serves American cuisine and is open for breakfast. 1890 Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 9 meeting rooms and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Cleveland hotel include Progressive Field and Rock and Roll Hall of Fame.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Progressive Field - 10 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 11 min walk - 1.0 km
  • Huntington Bank Field - 11 min walk - 1.0 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬4 min walk
  • ‪Souper Market - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a vending machine are also featured at the eco-certified Hyatt Regency Cleveland At The Arcade. Parking is available for a fee. A complete renovation of Hyatt Regency Cleveland At The Arcade was completed in 2017.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1890
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on 12 Oct 2025 start from AU$245.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Cleveland At The Arcade?

Yep, Hyatt Regency Cleveland At The Arcade has valet parking with in/out privileges for USD 49 per night.

Are there any beaches close to Hyatt Regency Cleveland At The Arcade?

The closest beach to Hyatt Regency Cleveland At The Arcade is Edgewater Beach (4.2 km).

Is there a spa on site at Hyatt Regency Cleveland At The Arcade?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

What makes Hyatt Regency Cleveland At The Arcade a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Cleveland At The Arcade.

Is Hyatt Regency Cleveland At The Arcade family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Cleveland At The Arcade is a hit with families.

Does Hyatt Regency Cleveland At The Arcade serve breakfast?

Sure does, cooked-to-order breakfast is offered weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Hyatt Regency Cleveland At The Arcade?

No, Hyatt Regency Cleveland At The Arcade does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Cleveland At The Arcade?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Cleveland At The Arcade?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Cleveland At The Arcade?

Dogs are welcome at Hyatt Regency Cleveland At The Arcade, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Reviews

Hyatt Regency Cleveland At The Arcade Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 681 out of 1046 reviews
Rating 8 - Good. 198 out of 1046 reviews
Rating 6 - Okay. 97 out of 1046 reviews
Rating 4 - Poor. 30 out of 1046 reviews
Rating 2 - Terrible. 40 out of 1046 reviews

Reviews

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard, Aberdeen

Stayed 2 nights in May 2025

10/10 Excellent

Joy

Stayed 3 nights in May 2025

10/10 Excellent

Karen

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Jessie

Stayed 1 night in Jun 2025

2/10 Terrible

LaMar

Couldn’t confirm reservations so never was able to even check in..
Stayed 1 night in Jun 2025

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable hotel. Convenient location. Good breakfast, Beautiful building. Would appreciate grab bars for the bath tub to make it easier to get inand out of tub.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bradley

Stayed 1 night in May 2025

8/10 Good

Luigino

Travelled with group
Liked: Amenities
Great location. Pleasant staff.clean room
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in May 2025

8/10 Good

Kendra, New Albany

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, well organized, and the staff are top notch. The area around the hotel unfortunately doesn't have a lot going on, but the stay was still enjoyable
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was built in 1890 and it is wonderful. Staff were pleasant and accommodating. Would stay here again for sure
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous hotel and very large room! would definitely stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location, conveniently located in the heart of downtown Cleveland. Many dining options, and entertainment. The hotel beds and pillows are extremely comfortable. We always choose this location.
Stayed 1 night in May 2025

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sandy, Athens

Travelled with family
Disliked: Staff & service, amenities
The staff showed little enthusiasm and addressed questions in a defensive manner. They distanced the hotel from the third-party booking platform (e.g., Expedia). For instance, one staff member repeatedly stated, "I am not clear... you need to check with Expedia, the third party that booked your room," rather than offering assistance or attempting to clarify the issue. While the building has historical significance, the property appears dated and lacks appeal. With limited services and amenities, it is somewhat ironic that it is marketed as a "full-service" hotel.
Stayed 1 night in May 2025

6/10 Okay

MOHAMMED

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Service

This hotel provided a disappointing experience with minimal hospitality. Even basic amenities like a bottle of water were not offered, and the staff's attitude was noticeably harsh. Such service falls short of expectations for guest comfort and satisfaction.
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool Building with a couple of great restaurants. Flight Social had great drinks and appetizers.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness
Stayed 1 night in May 2025