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The Westin Cleveland Downtown

4.0 star property

Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video - submitted by Ekaterina | Together Anywhere
Cocktail bar
46-inch LCD TV with premium TV channels, TV
46-inch LCD TV with premium TV channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$185
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(148 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

The Westin Cleveland Downtown puts you in the heart of Cleveland, within just a 10-minute stroll of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Masa & Agave Cantina, serves Mexican cuisine and is open for breakfast, lunch and dinner. Masa & Agave Lounge is the hotel's own cocktail bar. 20473 square feet (1902 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Cleveland hotel include Great Lakes Science Center and Progressive Field.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.5 km
  • Rock and Roll Hall of Fame - 8 min walk - 0.7 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • JACK Cleveland Casino - 9 min walk - 0.8 km
  • Progressive Field - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rising Star Coffee Roasters - ‬5 min walk

About this property

The Westin Cleveland Downtown

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This 4-star Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with a safe and complimentary newspapers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 March 2026 to 22 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
  • Self-parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at The Westin Cleveland Downtown?

The Westin Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cleveland Downtown?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 19 Apr 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cleveland Downtown?

Yep, The Westin Cleveland Downtown has a self car park for USD 47 per night. A self car park is also available, for a fee.

Are there any beaches close to The Westin Cleveland Downtown?

The closest beach to The Westin Cleveland Downtown is Edgewater Beach (4.4 km).

What makes The Westin Cleveland Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Cleveland Downtown.

Is The Westin Cleveland Downtown family-friendly?

You bet! With amenities such as a deli, as well as cots/infant beds in the guestrooms, it's no surprise that The Westin Cleveland Downtown is a hit with families.

Does The Westin Cleveland Downtown serve breakfast?

Yep, cooked-to-order breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Westin Cleveland Downtown?

No, The Westin Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cleveland Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Cleveland Downtown?

Dogs are welcome at The Westin Cleveland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1333 out of 2106 reviews
Rating 8 - Good. 375 out of 2106 reviews
Rating 6 - Okay. 190 out of 2106 reviews
Rating 4 - Poor. 97 out of 2106 reviews
Rating 2 - Terrible. 111 out of 2106 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lachera

Liked: Cleanliness, staff & service, amenities
Great! The entire room was clean. And also i requested a view of the stadium and the rock n roll hall of fame and that view at night is beautiful
Stayed 2 nights in Jan 2026

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, amenities
The room was very dusty. Sheets had a hole in it. Staff really wasn’t friendly or welcoming. Just kinda there. The bar we sat at for 20 minutes and no one came to take our drink order. We left. Parking situation was the worst!
Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Stayed 1 night in Dec 2025

10/10 Excellent

Chalon

Stayed 1 night in Dec 2025

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, amenities
Nice room, polite and friendly staff. The restaurant had great food and drinks. I love that the staff doesn’t force you out the room at checkout time. I will definitely revisit this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!
Stayed 2 nights in Dec 2025

2/10 Terrible

chelsey

Stayed 1 night in Dec 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, walking distance of everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff and restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Markeisha

Stayed 1 night in Dec 2025

2/10 Terrible

Jenny

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There was a smell of people smoking pot the whole weekend. Good location, the room was not clean all the way, I found old peanuts on the back of the bathroom door
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!! Clean and modern!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 5 nights in Dec 2025

10/10 Excellent

Dylan

Stayed 1 night in Dec 2025

10/10 Excellent

Lucien Arsenio

Liked: Cleanliness
Stayed 7 nights in Dec 2025

4/10 Poor

Kevin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Check-in was a mess. Long line. People cutting in line. Staff did nothing about it even when alerted. Manager split line to each station then vanished, leaving me standing at his station while people behind me in line were taken care of first. 4-5pm check in. Multiple cleaning carts in hall on 8th floor making navigating to room with luggage difficult. The shampoo and body wash in shower were empty. Jack wagon who stayed in room 834 the night before had a good joke by setting the alarm to go off in the middle of the night, but that’s on me for not checking. Upon checkout around 930am, again there were multiple cleaning carts clogging the hallways making it hard to navigate with luggage. Dude at the door was friendly and asked if we had a good stay, but got kind of nasty with us when we told him we would not be giving his requested score of “10/10” due to above issues. Clean room. Comfy bed. Somewhat quiet room/hallway. Staff needs to think a bit more of what the words customer service mean.
Stayed 1 night in Dec 2025

10/10 Excellent

Tikeysha

Liked: Cleanliness, staff & service, amenities
Was able to check in early everyone was super friendly
Stayed 1 night in Dec 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was great. Check in, the greeter, maintenance who had to fix my toilet twice in less than 24 hrs...amazing! There was no cleaning the room, changing towels, emptying garbage, nothing. The room itself, 1701, felt antiquated and like it was the room that was forgotten. The switchboard to call and ask for help, never get answered. Fire alarm goes off at 3am because someone decided to smoke in their room...why doesn't it have specific room alarm for that type of issue? I checked out a day early because of how absolutely awful the experience was. Was I refunded? NO! I will never stay here again and will be sure to leave reviews on all the main sites. Super disappointed traveler from IL. Do better. Also, Expedia, do better. You made zero effort to get the night refunded that I did not stay. I'm disgusted by the whole experience! Negative stars.
Stayed 3 nights in Dec 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

JACQUELINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

4/10 Poor

Selena

Liked: Cleanliness
Disliked: Amenities
Asked for a room with a view of the stadium, this was my son’s Christmas present to go to a Browns game. We flew in from VA. First room was on the opposite side of the hotel, front desk woman said she didn’t know which rooms were on which side. Went back to the desk and requested a different room, got a higher floor but still no view of the stadium. Room was outdated (except for the bathroom). Most outlets didn’t work, no charging for anything available. Everything looked old and dark. Would not stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

chris

Stayed 1 night in Dec 2025