The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video - submitted by Ekaterina | Together Anywhere
46-inch LCD TV with premium TV channels, TV
Reception
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
The current price is AU$193
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(136 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

The Westin Cleveland Downtown puts you in the heart of Cleveland, within just a 10-minute stroll of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Masa & Agave Cantina, serves Mexican cuisine and is open for breakfast, lunch and dinner. Masa & Agave Lounge is the hotel's own cocktail bar. 20473 square feet (1902 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Cleveland hotel include Great Lakes Science Center and Progressive Field.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.5 km
  • Rock and Roll Hall of Fame - 8 min walk - 0.7 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • JACK Cleveland Casino - 9 min walk - 0.8 km
  • Rocket Arena - 11 min walk - 1.0 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Masa & Agave Cantina - ‬1 min walk
  • ‪Ohio City Burrito - ‬5 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This 4-star Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with a safe and complimentary newspapers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
  • Self-parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at The Westin Cleveland Downtown?

The Westin Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cleveland Downtown?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 1 Jan 2026 start from AU$192.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cleveland Downtown?

Yep, The Westin Cleveland Downtown has a self car park for USD 47 per night. A self car park is also available, for a fee.

Are there any beaches close to The Westin Cleveland Downtown?

The closest beach to The Westin Cleveland Downtown is Edgewater Beach (4.4 km).

What makes The Westin Cleveland Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Cleveland Downtown.

Is The Westin Cleveland Downtown family-friendly?

You bet! With amenities such as a deli, as well as cots/infant beds in the guestrooms, it's no surprise that The Westin Cleveland Downtown is a hit with families.

Does The Westin Cleveland Downtown serve breakfast?

Yep, cooked-to-order breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Westin Cleveland Downtown?

No, The Westin Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cleveland Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Cleveland Downtown?

Dogs are welcome at The Westin Cleveland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1174 out of 1897 reviews
Rating 8 - Good. 348 out of 1897 reviews
Rating 6 - Okay. 179 out of 1897 reviews
Rating 4 - Poor. 95 out of 1897 reviews
Rating 2 - Terrible. 101 out of 1897 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked view of river. Close walking distance to many attractions. Can get breakfast on site
Stayed 2 nights in Sep 2025

4/10 Poor

Diona

Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, polite staff, clean.
Stayed 3 nights in Aug 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty and in disrepair. The floor near the doorway entry to the room was sticky, and the bathroom sink drained so slowly that it was barely possible to brush one's teeth without the water overflowing. When guest services was called to report the sink problem, nobody ever showed to assess and/or address the problem. The only nice things I have to say is that the front desk staff were helpful and the location is great.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Amenities
View of Rock & Roll Hall of Fame
Stayed 3 nights in Sep 2025

8/10 Good

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and walkable to get around downtown. The cleaning staff do not completely clean my room when i was there. They just changed the towels and emptied the trash.
Stayed 3 nights in Sep 2025

4/10 Poor

Mansour

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is in a good location and as such the hotel is in high demand. However the property is on desperate need of a complete refurbishment. Furniture is torn and worn out and maintenance lacking.
Stayed 2 nights in Sep 2025

8/10 Good

taraye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Hayden

Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was wonderful! Lovely staff, comfortable room, conveniently located to multiple attractions! Great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Great stay!

Great stay at the Westin! Our room was very comfortable, staff were friendly and helpful. The location of the hotel was perfect for walking to restaurants and other venues.
Stayed 1 night in Sep 2025

6/10 Okay

MICHELLE

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional amd polite.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Autumn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Caryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

2/10 Terrible

Christine, Marblehead

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Upon arrival I was informed that since I waited to check in till 3am my king room was not available any longer and had to take a different room! Then starting at 5 am there was some kind of music or base playing all morning till I gave up and left!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for a Quick Cleveland Visit

Due to a very delayed flight, we arrived extremely late, but the staff was super friendly and helpful. Check-in was a breeze. Our room was clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

Room appeared clean We wipe and ‘sanitize’ any hotel room we occupy. There was a sock still on the floor in the room. We left it on the floor during our stay. The bathroom was renovated which was nice. The bed and bedding were comfortable. The room attendants were helpful and super sweet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Corina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025