Hilton Cleveland Downtown

4.0 star property
Pet-friendly hotel connected to the convention centre in Cleveland with bars

Photo gallery for Hilton Cleveland Downtown

Front of property
Lobby
2 bars/lounges
Lobby sitting area
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available
The current price is AU$299
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Huntington Bank Field
    ‪6 min walk‬
  • JACK Cleveland Casino
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪9 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

Premium Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Access)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 151 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lake View (High Floor)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View, Corner (Corner Room)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Corner (South View)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Hilton Cleveland Downtown puts you in the heart of Cleveland, connected to the convention centre and within just a 10-minute stroll of popular attractions like Huntington Convention Center of Cleveland and Huntington Bank Field. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, The Burnham Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Bar 32 is the hotel's own bar, serving drinks along with dinner and light fare. 48984 square feet (4551 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class Downtown Cleveland hotel, attractions include Rock and Roll Hall of Fame and JACK Cleveland Casino.

What's nearby

  • Huntington Convention Center of Cleveland - 2 min walk - 0.2 km
  • Huntington Bank Field - 6 min walk - 0.6 km
  • JACK Cleveland Casino - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 9 min walk - 0.8 km
  • Progressive Field - 14 min walk - 1.2 km

Getting around

  • Tower City-Public Square Station - 12 min walk
  • Cleveland Station - 13 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Paradiso Cafe - ‬4 min walk
  • ‪Eliot's Bar - ‬1 min walk
  • ‪Dive Bar - ‬5 min walk
  • ‪Cleveland Club - ‬7 min walk

About this property

Hilton Cleveland Downtown

Pet-friendly hotel connected to the convention centre in Cleveland with bars
Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Event space at this hotel measures 48984 square feet (4551 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 600 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 48984 sq ft of conference space
  • 4551 sq. m of conference space
  • Built in 2016
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 48,984 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 for adults and from USD 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hilton Cleveland Downtown?

Hilton Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cleveland Downtown?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Cleveland Downtown on 28 Sept 2025 start from AU$298.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cleveland Downtown?

Yep, Hilton Cleveland Downtown has a self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Hilton Cleveland Downtown?

The closest beach to Hilton Cleveland Downtown is Huntington Beach (19.9 km).

Does Hilton Cleveland Downtown have a pool?

Hilton Cleveland Downtown has an indoor pool.

What makes Hilton Cleveland Downtown a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Cleveland Downtown.

Is Hilton Cleveland Downtown family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cleveland Downtown is a hit with families.

Does Hilton Cleveland Downtown serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Cleveland Downtown?

No, Hilton Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cleveland Downtown?

Yep, you can grab a meal at Hilton Cleveland Downtown's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hilton Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 878 out of 1167 reviews
Rating 8 - Good. 143 out of 1167 reviews
Rating 6 - Okay. 69 out of 1167 reviews
Rating 4 - Poor. 35 out of 1167 reviews
Rating 2 - Terrible. 42 out of 1167 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Bonnie

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was clean but nothing special. The front desk staff and the bellhops were very friendly and helpful. The valets were crabby and one was literally napping with his head on his desk. You pay a lot for a room and parking but don’t expect anything more than an average hotel room. You pay for the location.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Great options in the store in the lobby. Room smelled a little strange. Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Shanelle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Convenient and central location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Ali, West Palm Beach

Stayed 3 nights in Jun 2025

8/10 Good

do kyung

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than expected, but Frank at the front desk was a pleasure to meet and deal with. Got us right up to our room no problem. I highly recommend getting a king bed corner room with a lake view! Property is clean and the coffee shop is better than any hotel I’ve been to.
Stayed 1 night in Jun 2025

10/10 Excellent

KEVIN

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Brad

Stayed 1 night in May 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were super accommodating and made the stay pleasant through and through!
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cool roof top bar but the food selection was just ok in that bar. The main dining room food was great! Room was super clean and the staff were also excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Debby

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was wonderful. We loved the hotel and especially the view. We did find the app and the website lacking. Room service should be easily accessible and I have to believe if it was, you'd have more volume. We were told there was a breakfast buffet but no one really knew exactly what was on it and when i did a search, the restaurants didn't list that one was even offered. If the menu on the buffet changes, maybe update social media so your guests are more aware. AGain it may add sales volume. We chose to eat out. All in all the room, accomodations, valet and view were wonderful. Oh I was also unable to find if the hotel offered any shuttles....
Stayed 3 nights in May 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room and the view. I didn't like that the pool was under construction and couldn't use it.
Stayed 2 nights in May 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hewida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay! The room was spotless, the staff were incredibly friendly,
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Water restriction in the shower was terrible. Showers are not the place to conserve water.
Stayed 1 night in May 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel was filthy They were flies in the room and couldn't get service for anything
Stayed 1 night in May 2025

10/10 Excellent

Raiven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025