Hilton Cleveland Downtown

4.0 star property
Pet-friendly hotel connected to the convention centre in Cleveland with bars

Photo gallery for Hilton Cleveland Downtown

Front of property
Lobby sitting area
Indoor pool
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
The current price is AU$273
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Huntington Bank Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪9 min walk‬
  • Progressive Field
    ‪14 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

Premium Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 64 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Access)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 151 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lake View (High Floor)

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View, Corner (Corner Room)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Corner (South View)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Hilton Cleveland Downtown puts you in the heart of Cleveland, connected to the convention centre and within just a 10-minute stroll of popular attractions like Huntington Convention Center of Cleveland and Huntington Bank Field. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, The Burnham Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Bar 32 is the hotel's own bar, serving drinks along with dinner and light fare. 48984 square feet (4551 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class Downtown Cleveland hotel, attractions include Rock and Roll Hall of Fame and JACK Cleveland Casino.

What's nearby

  • Huntington Convention Center of Cleveland - 2 min walk - 0.2 km
  • Huntington Bank Field - 6 min walk - 0.6 km
  • JACK Cleveland Casino - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 9 min walk - 0.8 km
  • Progressive Field - 14 min walk - 1.2 km

Getting around

  • Tower City-Public Square Station - 12 min walk
  • Cleveland Station - 13 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dave's Cosmic Subs - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Burnham Restaurant - ‬1 min walk
  • ‪Eliot's Bar - ‬1 min walk
  • ‪Bar 32 - ‬2 min walk

About this property

Hilton Cleveland Downtown

Pet-friendly hotel connected to the convention centre in Cleveland with bars
Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Event space at this hotel measures 48984 square feet (4551 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 600 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 48984 sq ft of conference space
  • 4551 sq. m of conference space
  • Built in 2016
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 48,984 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 for adults and from USD 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hilton Cleveland Downtown?

Hilton Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cleveland Downtown?

As of 6 July 2025, prices found for a 1-night stay for 2 adults at Hilton Cleveland Downtown on 4 Aug 2025 start from AU$272.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cleveland Downtown?

Yep, Hilton Cleveland Downtown has a self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Hilton Cleveland Downtown?

The closest beach to Hilton Cleveland Downtown is Huntington Beach (19.9 km).

Does Hilton Cleveland Downtown have a pool?

Hilton Cleveland Downtown has an indoor pool.

What makes Hilton Cleveland Downtown a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Cleveland Downtown.

Is Hilton Cleveland Downtown family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cleveland Downtown is a hit with families.

Does Hilton Cleveland Downtown serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Cleveland Downtown?

No, Hilton Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cleveland Downtown?

Yep, you can grab a meal at Hilton Cleveland Downtown's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hilton Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 803 out of 1067 reviews
Rating 8 - Good. 132 out of 1067 reviews
Rating 6 - Okay. 58 out of 1067 reviews
Rating 4 - Poor. 35 out of 1067 reviews
Rating 2 - Terrible. 39 out of 1067 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Termare

Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Kaitlyn, Ironton

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Came for a dance competition on site. When I arrived, I didn’t have the greatest check in. Bell hop and valet were no where to be found. I unpacked my car and looked for a luggage cart and was approached by bell hop and was rudely told to bring the cart back. Then I finally got my car valet and the bell hop got mad at me that I used the revolving door, I didn’t know there was another door to use with the luggage cart. Later while I was in the lobby I saw the same man pushing other people’s luggage carts through that door. Incidental charges were very high for the stay. Once I got to my room after check In, about 5 pm, housekeeping barged in my room, unannounced without an apology. Just glad I was decent. Two of my dance families got food poisoning from the hotel restaurant. There was a major leak in the 5th floor where the competition was. And “they fixed” it several times. Looking at the ceiling you can tell this wasn’t the first time. Phone service is awful, unable to use phone for the digital room key. Housekeeping wouldn’t replenish my coffee in the room. I had to call down and get it everyday and when I would get it, I wouldn’t get any cups. It always seemed as if someone was trying to get into my room, like a tapping on the key entry. No microwave. ….. I could go on but I’ll leave it at this. The convenience of the competition being right downstairs was great but for being a “Hilton”, I’m disappointed in the stay.
Stayed 3 nights in Apr 2025

2/10 Terrible

heather

Stayed 1 night in Apr 2025

4/10 Poor

Blaise J

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it up!!!

I can’t say enough good things about this place! Every single employee was pleasant and worked to ensure my stay was absolutely perfect! 10STARS!!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Arispaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good
Stayed 1 night in Mar 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our favorite place to stay while in Cleveland. Everyone is so happy n nice. It's very refreshing to see nowadays. My 14 yr granddaughter absolutely loved her stay. The shower was her favorite. Said she was in heaven. 😆 There was a very Rowdy Wedding Party acting out in the front of the hotel. Very loud & disrespectful of other guests enjoying the beautiful night. Hotel Security stepped up and without hesitation removed the guests from front of hotel. I was very impressed. My hats off to Security. Room was clean, smelled nice, great view, appreciated the blackout curtains and the hotel rooms were quiet. Only wished they had a microwave in room. And stronger & hotter coffee down in store. Other than that had a wonderful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Amenities
Very efficient polite staff. Great location in the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Cherie, Warren

Liked: Amenities
We absolutely loved this hotel. We came to see the R&R hall of fame. We were on the 29th floor with a 90 degree view of the lake and downtown. Awesome
Stayed 1 night in Mar 2025

10/10 Excellent

jason

Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Well lkcated and makntained Large room. An excellent placw to stay in Cleveland.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Every one was so nice to us
Stayed 1 night in Mar 2025

10/10 Excellent

Ivy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property everything was great will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The view of Lake Erie from room
Stayed 1 night in Mar 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Beautiful room. Great 32 floor bar with a view.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Abigale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay and getaway
Stayed 2 nights in Feb 2025

10/10 Excellent

Pingping

Stayed 4 nights in Mar 2025

2/10 Terrible

Jamie

Stayed 3 nights in Mar 2025