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Kimpton Schofield Hotel by IHG

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Kimpton Schofield Hotel by IHG

Exterior
Exterior
Exterior
Exterior
Suite, 1 Single Bed (The Hero)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$188
includes taxes & fees
29 Dec - 30 Dec

Explore the area

View map
2000 East Ninth Street, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪3 min walk‬
  • Place, Progressive Field
    ‪5 min walk‬
  • Place, Cleveland Arcade
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, City View

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Accessible Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, City View, Corner

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Walk-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, City View (Walk-In Shower)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Single Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • 110 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed (The Schofield)

Suite, 1 Single Bed (The Schofield)

Suite, 1 Single Bed (The Schofield)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • 182 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

City view

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Down duvet
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Suite, 1 Single Bed

Family Suite, 1 Single Bed

Family Suite, 1 Single Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
  • 65 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (The Zen)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Single Bed (The Zen)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Down duvet
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (The Hero)

Suite, 1 Single Bed (The Hero)

Suite, 1 Single Bed (The Hero)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
Down duvet
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (The Rockefeller)

Suite, 1 Single Bed (The Rockefeller)

Suite, 1 Single Bed (The Rockefeller)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 138 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

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About the area

Cleveland

A luxury stay in the heart of Cleveland awaits you at Kimpton Schofield Hotel by IHG. Within a short 5-minute stroll, you'll find The Corner Alley and Cathedral of St. John the Evangelist. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a short walk of this 4.5-property class Downtown Cleveland hotel include Cleveland Arcade and Progressive Field.

What's nearby

  • Rocket Arena - 3 min walk - 0.3 km
  • Progressive Field - 5 min walk - 0.4 km
  • Cleveland Arcade - 5 min walk - 0.4 km
  • Rock and Roll Hall of Fame - 16 min walk - 1.4 km
  • Huntington Bank Field - 16 min walk - 1.4 km

Getting around

  • Tower City-Public Square Station - 11 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪City Tap Cleveland - ‬3 min walk
  • ‪The Clevelander Sports Bar & Grill - ‬2 min walk
  • ‪Shake Shack Downtown Cleveland - ‬3 min walk
  • ‪Southern Tier Brewery Cleveland - ‬2 min walk
  • ‪Lionheart - ‬3 min walk

About this property

Kimpton Schofield Hotel by IHG

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Kimpton Schofield Hotel by IHG offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

You'll find a business centre on site. The luxury Kimpton Schofield Hotel by IHG also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This Art Deco Cleveland hotel is smoke free.

  • 122 guestrooms or units
  • 8 levels
  • Built in 1901
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kimpton Schofield Hotel by IHG offers 122 accommodations with laptop-compatible safes and complimentary bathrobes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Cleveland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per 24-hour period)
  • Available in some public areas: WiFi (USD 14.99 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 1 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bett's

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Children's games
  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1901
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 20 per person
  • Fee for in-room wireless Internet: USD 14.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Schofield Hotel Cleveland
Schofield Hotel
Schofield Cleveland
Kimpton Schofield Hotel Cleveland
Kimpton Schofield Hotel
Kimpton Schofield Cleveland
Kimpton Schofield
The Kimpton Schofield Hotel Cleveland Ohio
The Schofield Hotel a Kimpton Hotel
The Kimpton Schofield Hotel
Kimpton Schofield Hotel
Kimpton Schofield By Ihg
Kimpton Schofield Hotel by IHG Hotel
Kimpton Schofield Hotel an IHG Hotel
Kimpton Schofield Hotel by IHG Cleveland
Kimpton Schofield Hotel by IHG Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Kimpton Schofield Hotel by IHG?

Kimpton Schofield Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Schofield Hotel by IHG?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Kimpton Schofield Hotel by IHG on 29 Dec 2025 start from AU$187.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Schofield Hotel by IHG?

Yep, Kimpton Schofield Hotel by IHG has valet parking with in/out privileges for USD 52 per day.

Are there any beaches close to Kimpton Schofield Hotel by IHG?

The closest beach to Kimpton Schofield Hotel by IHG is Edgewater Beach (4.6 km).

What makes Kimpton Schofield Hotel by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kimpton Schofield Hotel by IHG.

Is Kimpton Schofield Hotel by IHG family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Schofield Hotel by IHG is a hit with families.

Does Kimpton Schofield Hotel by IHG serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Kimpton Schofield Hotel by IHG?

No, Kimpton Schofield Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Schofield Hotel by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kimpton Schofield Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Schofield Hotel by IHG?

Furry friends are welcome at Kimpton Schofield Hotel by IHG, with food and water bowls on offer.

Kimpton Schofield Hotel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Nice easy walk to Huntington Bank Stadium. Room was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and clean
Stayed 1 night in Sep 2025

6/10 Okay

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is looking a bit worn. The hallway carpet was warped and fraying at the seams, the shower dripped consistently, my towel had a hole in it. We had stayed here before, about a year after opening, no updates have happened in the decade since.
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Weekend trip

The hotel needed more towel racks, and a mirror in the room. Staff was fine. Good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect! We came in for a Browns game. The stadium was walkable. Many restaurants and bars around. The hotel was very nice! Everyone was friendly. Our room was top notch. We will definitely be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd, Avon Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of downtown Cleveland. Great location, excellent restaurant on property, very convenient.
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Stayed 1 night in Aug 2025

6/10 Okay

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly Cleveland!

It was loud from the traffic to the dumpster being emptied! The bathroom door didn’t work well and we had to force it closed! The hotel is beautiful and located within walking distance to everything. Cleveland its self is going down hill with all the pot smoking going on!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if going to a game or concert - so many drink & dining options in the area & all within walking distance. Hotel was nice & clean! Staff was great too.
Stayed 1 night in Sep 2025

10/10 Excellent

Haille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk staff are amazing!

This place was wonderful! A huge shoutout to the front desk staff who really made the stay for a wedding in town amazing. They made us all feel seen and like friends, even with FIVE different wedding guest groups staying this weekend.
Stayed 3 nights in Sep 2025

6/10 Okay

Krisandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

cade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and tidy, only problem was with the bathroom lights but maintenance was up to the room quickly and fixed the issue fast
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the opposite side of the street if you are coming from the highway. Great location, wonderful staff, and sizable room. It's just a few steps to Progressive Field.
Stayed 1 night in Aug 2025

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Top notch Hotel. Very kind service. Excellent restaurant and bar on the first floor
Stayed 1 night in Sep 2025

10/10 Excellent

Ozzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful. Staff was the best. Friendly and very attentive to our needs. Helped with places to visit
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy but reasonable

Loved the hotel! Seemed very reasonable for being right in downtown Cleveland. Parking was expensive at $52/night, but the valet service was relatively fast. Nearby to lots of ice cream and coffee shops, and the neighborhood felt safe.
Stayed 2 nights in Aug 2025

2/10 Terrible

Priscilla

Stayed 1 night in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay and a great location for various events.
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

The bathroom was fantastic! Two separate entrances with two separate sinks and a great shower! The whole room was great, will look for Kimpton hotels next time I travel
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the nostalgia & vibe of the hotel & restaurant. Great staff & Betts restaurant was really great food & service. Manager very attentive & staff excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our staff experience was quite satisfactory, and the hotel itself was generally pleasant. However, we encountered an issue with the room we booked, which featured a handicap-accessible bathroom. Unfortunately, whenever we would use the facilities, the entire bathroom became soaked, making it quite uncomfortable. When we reached out to the front desk to request a room change and also sought assistance from room service to help clean up the water, we were disappointed to find that no help was provided. This lack of response truly affected our stay.
Stayed 1 night in Aug 2025

8/10 Good

Akeem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed it

Staff was very friendly. Street is noisy but they supply headphones and black out curtains
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025