Waldorf Astoria Chicago

5.0 star property
Luxury Chicago hotel connected to a shopping centre, steps from Oak Street

Photo gallery for Waldorf Astoria Chicago

Exterior
Indoor pool
Fridge, espresso maker, cookware/dishes/utensils
Courtyard
Breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Laundry
The current price is AU$951
includes taxes & fees
13 July - 14 July

Explore the area

Map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Waldorf Suite, Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Astoria Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • Sleeps 4
  • 2 King Beds

Suite (Astoria Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 141 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • City view
  • Sleeps 8
  • 3 King Beds

Suite, 1 Bedroom (One Bedroom Suite)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 198 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

Waldorf Astoria Chicago places you in the centre of Chicago, connected to a shopping centre and within a short 5-minute stroll of Oak Street and Michigan Avenue. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Waldorf Astoria Chicago Spa can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and mani/pedis. The restaurant, Brass Tack, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Bernard's is the hotel's own bar, serving drinks along with light fare. Enjoy the gym along with access to aerobics classes and yoga classes. 9 meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute walk of this 5-property class Downtown Chicago hotel include Oak Street Beach and Museum of Contemporary Art Chicago.

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 2.1 km
  • Grant Park - 3 min drive - 2.5 km
  • Navy Pier - 4 min drive - 2.9 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬2 min walk
  • ‪Maple & Ash - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬3 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬3 min walk
  • ‪Dublin Bar & Grill - ‬3 min walk

About this property

Waldorf Astoria Chicago

Luxury Chicago hotel connected to a shopping centre, steps from Oak Street
Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 1 miles is available. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 19 levels
  • 735 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Waldorf Astoria Chicago Spa has 8 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1 miles
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bernard's
  • Brass Tack

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Waldorf Astoria Chicago?

Waldorf Astoria Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldorf Astoria Chicago?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chicago on 13 July 2025 start from AU$951.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldorf Astoria Chicago?

Yep, Waldorf Astoria Chicago has valet parking with in/out privileges for USD 85 per night.

Are there any beaches close to Waldorf Astoria Chicago?

Yep, Waldorf Astoria Chicago is a short 8-minute walk from Oak Street Beach. Fun beach activities include kayaking and sailing. You can also find boat tours.

Is there a spa on site at Waldorf Astoria Chicago?

Yep, Waldorf Astoria Chicago Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Waldorf Astoria Chicago have a pool?

Waldorf Astoria Chicago has an indoor pool.

What luxury perks are available at Waldorf Astoria Chicago?

Waldorf Astoria Chicago features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Waldorf Astoria Chicago a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Waldorf Astoria Chicago.

Is Waldorf Astoria Chicago family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Waldorf Astoria Chicago is a hit with families.

Are there hot tubs in the rooms at Waldorf Astoria Chicago?

No, but there are deep-soaking baths in the guestrooms.

Does Waldorf Astoria Chicago serve breakfast?

Yep, full brekkie is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Waldorf Astoria Chicago?

No, Waldorf Astoria Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Waldorf Astoria Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Waldorf Astoria Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Waldorf Astoria Chicago?

Dogs are welcome at Waldorf Astoria Chicago, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 14 kg per pet.

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1001 reviews
Rating 8 - Good. 110 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hazem

Stayed 3 nights in Apr 2025

10/10 Excellent

angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Mar 2025

8/10 Good

Karla

Stayed 4 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
easy, convenient, great location, great service
Stayed 2 nights in Mar 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Will definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had such a wonderful time celebrating our 6 year wedding anniversary. We brought our young daughters along and were greeted with teddy bears for them when we checked in. The valet, Jesus, made our time there so enjoyable and went out of his way to help us. We will definitely be coming back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Stayed 1 night in Mar 2025

8/10 Good

Sandrika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay I would revisit
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Angelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon, Portland

Liked: Cleanliness, property conditions & facilities
Spotlessly clean! Very well maintained.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Feb 2025

10/10 Excellent

Theodore

Stayed 2 nights in Mar 2025

8/10 Good

annisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property. Carpet needs cleaning in room 1006
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular from the moment we arrived!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet staff was very nice!
Stayed 1 night in Mar 2025

6/10 Okay

Luis Angel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The aesthetics of the hotel are not up to par with the category. Tacky furniture with no attention to details. The elavators take 15 minutes to reach the floors, there are lightbulbs in my room out of place
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I felt that what I had paid for a night stay was far too much for the experience I was given. There were too many inconveniences during our stay made me feel this way. After paying EXTRA for valet parking, our baggage took 1 1/2 - 2 hour(s) to get to our room. I had to call the front desk to ask for my bags to be brought up. I asked if we could also get ice and water from room service when asking for my bags which took 1 hour after getting our bags. We only received the water and no ice. Room service brought ice upstairs about 1 hour later. And the pool was mediocre at best. Other than those things, we enjoined our stay. Room service was great when ordering from their menu(s). Food was 4.1/5 and was great late at night. Bed was very comfortable and shower was great. The tub’s a little small, but still pretty nice. Everything was clean too. Overall, it didn’t seem like a true 5-star hotel to me. This place was more like the Hilton Chicago.
Stayed 1 night in Feb 2025

10/10 Excellent

s blake

Stayed 3 nights in Feb 2025

10/10 Excellent

Jenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily, Menasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Feb 2025