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Waldorf Astoria Chicago

Luxury Chicago hotel connected to a shopping centre, steps from Oak Street

Where to?

Dates

July 2025

August 2025

Fridge, espresso maker, cookware/dishes/utensils

Breakfast, lunch, dinner served; American cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Bar
Room service
Parking available
Laundry

includes taxes & fees

13 July - 14 July

Explore the area

11 E. Walton Street, Chicago, IL, 60611

Michigan Avenue
‪3 min walk‬
Chicago Riverwalk
‪19 min walk‬
Millennium Park
‪2 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Room options

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Waldorf Suite, Junior Suite, 1 King Bed

Exceptional

Highlights

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Fridge

56 sq m
City view
Sleeps 4
1 King Bed

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

71 sq m
City view
Sleeps 4
1 King Bed

Suite (Astoria Suite)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

City view
Sleeps 4
2 King Beds

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

City view
Sleeps 2
1 King Bed

Suite, 2 Bedrooms, Corner

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

141 sq m
City view
Sleeps 8
2 King Beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

79 sq m
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Exceptional

Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

37 sq m
City view
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

35 sq m
Sleeps 2
1 King Bed

Presidential Suite, 3 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

City view
Sleeps 8
3 King Beds

Suite, 1 Bedroom (One Bedroom Suite)

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

61 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

45 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

54 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

71 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Fireplace

Wonderful

Highlights

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

45 sq m
Sleeps 2
1 King Bed

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Highlights

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Fridge

56 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

79 sq m
City view
Sleeps 4
1 King Bed

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Superior Room, 1 King Bed

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

35 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

54 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

61 sq m
City view
Sleeps 4
1 King Bed

Presidential Suite, 1 King Bed (Roll-in Shower)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free rollaway/extra beds

198 sq m
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Excellent

Highlights

Balcony

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

37 sq m
City view
Sleeps 2
1 King Bed

About the area

Chicago

Waldorf Astoria Chicago places you in the centre of Chicago, connected to a shopping centre and within a short 5-minute stroll of Oak Street and Michigan Avenue. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Waldorf Astoria Chicago Spa can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and mani/pedis. The restaurant, Brass Tack, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Bernard's is the hotel's own bar, serving drinks along with light fare. Enjoy the gym along with access to aerobics classes and yoga classes. 9 meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute walk of this 5-property class Downtown Chicago hotel include Oak Street Beach and Museum of Contemporary Art Chicago.

What's nearby

Michigan Avenue - 3 min walk - 0.3 km
Chicago Riverwalk - 19 min walk - 1.6 km
Millennium Park - 2 min drive - 2.1 km
Grant Park - 3 min drive - 2.5 km
Navy Pier - 4 min drive - 2.9 km

Getting around

Chicago Van Buren Street Station - 3 min drive
Chicago Station (Red Line) - 5 min walk
Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

‪Gibsons Bar & Steakhouse - ‬2 min walk
‪Maple & Ash - ‬4 min walk
‪Doc B's Fresh Kitchen - ‬3 min walk
‪Hugo's Frog Bar & Fish House - ‬3 min walk
‪Dublin Bar & Grill - ‬3 min walk

About this property

Waldorf Astoria Chicago

Luxury Chicago hotel connected to a shopping centre, steps from Oak Street

Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 1 miles is available. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

1 building

214 guestrooms or units

19 levels

735 sq. m of conference space

Built in 2009

Deli

Childcare (surcharge)

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Food/drink service (free)

Wedding services available

Terrace

Newspapers in lobby (free)

Fireplace in lobby

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Waldorf Astoria Chicago Spa has 8 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

includes taxes & fees

13 July - 14 July

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Free area shuttle up to 1 miles
Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

Bernard's
Brass Tack

Things to do

Designer stores
Fitness classes
Full-service spa
Health club
Indoor pool
Pilates classes
Yoga classes

Family friendly

Babysitting (surcharge)
Children's games
Free area shuttle
Free cot
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Stroller

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

9 meeting rooms
Business centre
Computer station
Conference space

Outdoors

On a lake
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot tub
In-room massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift (107 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
19 floors
Art Deco architecture
Ballroom
Built in 2009
Fireplace in lobby
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with premium cable channels
Hulu
Netflix
Streaming services

Food and drink

24-hour room service
Champagne service
Cookware, dishware, and utensils
Espresso maker
Free bottled water
Minibar
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Only dogs are allowed
Maximum 1 (weight limit: 30 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 15 to 50 for adults and USD 10 to 30 for children
Valet parking fee: USD 85 per night (in/out privileges)
Pet deposit: USD 150 per stay
Pet fee: USD 150 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria

Waldorf Astoria Chicago

Waldorf Astoria Hotel Chicago

Waldorf Astoria Chicago Hotel

Waldorf Astoria Chicago Chicago

Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Waldorf Astoria Chicago?

Waldorf Astoria Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldorf Astoria Chicago?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chicago on 13 July 2025 start from AU$951.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldorf Astoria Chicago?

Yep, Waldorf Astoria Chicago has valet parking with in/out privileges for USD 85 per night.

Are there any beaches close to Waldorf Astoria Chicago?

Yep, Waldorf Astoria Chicago is a short 8-minute walk from Oak Street Beach. Fun beach activities include kayaking and sailing. You can also find boat tours.

Is there a spa on site at Waldorf Astoria Chicago?

Yep, Waldorf Astoria Chicago Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Waldorf Astoria Chicago have a pool?

Waldorf Astoria Chicago has an indoor pool.

What luxury perks are available at Waldorf Astoria Chicago?

Waldorf Astoria Chicago features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Waldorf Astoria Chicago a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Waldorf Astoria Chicago.

Is Waldorf Astoria Chicago family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Waldorf Astoria Chicago is a hit with families.

Are there hot tubs in the rooms at Waldorf Astoria Chicago?

No, but there are deep-soaking baths in the guestrooms.

Does Waldorf Astoria Chicago serve breakfast?

Yep, full brekkie is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Waldorf Astoria Chicago?

No, Waldorf Astoria Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Waldorf Astoria Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Waldorf Astoria Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Waldorf Astoria Chicago?

Dogs are welcome at Waldorf Astoria Chicago, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 14 kg per pet.

Waldorf Astoria Chicago Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Hazem

7 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

angie

Travelled with partner

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best

Stayed 3 nights in Mar 2025

8/10 Good

Karla

3 Apr 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Nick

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

easy, convenient, great location, great service

Stayed 2 nights in Mar 2025

10/10 Excellent

Leticia

Travelled with partner

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was outstanding. Will definitely stay again

Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Travelled with family and small children, Travelled with partner

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I had such a wonderful time celebrating our 6 year wedding anniversary. We brought our young daughters along and were greeted with teddy bears for them when we checked in. The valet, Jesus, made our time there so enjoyable and went out of his way to help us. We will definitely be coming back!

Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

27 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

Sandrika

Travelled with partner

27 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay I would revisit

Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle, Naples

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

4/10 Poor

Angelos

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Ian, chicago

Travelled with partner

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel and staff

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon, Portland

16 Mar 2025

Liked: Cleanliness, property conditions & facilities

Spotlessly clean! Very well maintained.

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family

16 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 1 night in Feb 2025

10/10 Excellent

Theodore

13 Mar 2025

Stayed 2 nights in Mar 2025

8/10 Good

annisha

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall excellent property. Carpet needs cleaning in room 1006

Stayed 3 nights in Mar 2025

10/10 Excellent

Joshau

Travelled with partner

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our experience was spectacular from the moment we arrived!!

Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Travelled with family

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Valet staff was very nice!

Stayed 1 night in Mar 2025

6/10 Okay

Luis Angel

Business traveller, Travelled with partner

2 Mar 2025

Liked: Cleanliness, staff & service, amenities

The aesthetics of the hotel are not up to par with the category. Tacky furniture with no attention to details. The elavators take 15 minutes to reach the floors, there are lightbulbs in my room out of place

Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Travelled with partner

27 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

I felt that what I had paid for a night stay was far too much for the experience I was given. There were too many inconveniences during our stay made me feel this way. After paying EXTRA for valet parking, our baggage took 1 1/2 - 2 hour(s) to get to our room. I had to call the front desk to ask for my bags to be brought up. I asked if we could also get ice and water from room service when asking for my bags which took 1 hour after getting our bags. We only received the water and no ice. Room service brought ice upstairs about 1 hour later. And the pool was mediocre at best. Other than those things, we enjoined our stay. Room service was great when ordering from their menu(s). Food was 4.1/5 and was great late at night. Bed was very comfortable and shower was great. The tub’s a little small, but still pretty nice. Everything was clean too. Overall, it didn’t seem like a true 5-star hotel to me. This place was more like the Hilton Chicago.

Stayed 1 night in Feb 2025

10/10 Excellent

s blake

26 Feb 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Jenee

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Emily, Menasha

Travelled with partner

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff.

Stayed 2 nights in Feb 2025

Waldorf Astoria Chicago

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Waldorf Suite, Junior Suite, 1 King Bed

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Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

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Suite (Astoria Suite)

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Suite (Astoria Suite)

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Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

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Superior Room, 1 King Bed, Accessible (Roll-In Shower)

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Presidential Suite, 3 Bedrooms

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Suite, 1 Bedroom (One Bedroom Suite)

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Deluxe Room, 2 Queen Beds

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View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

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View all photos for Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

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View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

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View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

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View all photos for Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

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View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

Presidential Suite, 1 King Bed (Roll-in Shower)

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View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Highlights

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