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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

A modern hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.
A spacious living room with a high ceiling, large windows, and a fireplace.
A spacious living area with a beige sofa, a round coffee table, and a potted plant.
A modern hotel kitchen with white cabinets, a black countertop, and a flat-screen TV mounted on the wall.
A hotel with a prominent 'HOTEL CHICAGO' sign, modern architecture, and a street with light trails indicating traffic.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping
The current price is AU$284
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Place, Credit Union 1 Arena
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A modern bedroom with a bed, bedside tables with lamps, a ceiling fan, a wall-mounted TV, and a large artwork.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a window with blinds, a radiator, a framed picture on the wall, and a large poster.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A bedroom with a large bed, a ceiling fan, two windows with blinds, and a wall with a framed picture and a poster.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk, and a microwave.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A neatly arranged bedroom with a large bed, two bedside tables with lamps, a window with blinds, a wall-mounted air conditioner, and a framed picture.

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A modern hotel room with a large bed, a flat-screen TV, a microwave, a mini-fridge, a heater, and a window with blinds.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Microwave And Refrigerator

A bathroom with a toilet, sink, and mirror.

1 Double Bed, Non-Smoking, Microwave And Refrigerator

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Queen Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Chicago

At Hotel Chicago West Loop, SureStay Collection by Best Western you'll be within just a 10-minute stroll of Rush University Medical Center and United Center. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. .Sights within a 15-minute walk of this Near West Side hotel include University of Illinois Chicago and Credit Union 1 Arena.

What's nearby

  • Malcolm X College - 3 min walk - 0.3 km
  • Union Park - 8 min walk - 0.7 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Credit Union 1 Arena - 13 min walk - 1.1 km

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Queenie's Supper Club & Cocktails - ‬10 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Su Taqueria El Rey Del Taco - ‬4 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chicago West Loop, SureStay Collection by Best Western.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2016
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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Hyatt Place Chicago Medical/University District
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,477 reviews
The price is AU$345
includes taxes & fees
9 Aug - 10 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 60612

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Are there any beaches close to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest beach to Hotel Chicago West Loop, SureStay Collection by Best Western is Oak Street Beach (4.7 km).

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of 24 July 2026, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on 16 Aug 2026 start from AU$284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, Hotel Chicago West Loop, SureStay Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in begins at 4:00 PM. Check-out time is noon.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 570 out of 1146 reviews
Rating 8 - Good. 271 out of 1146 reviews
Rating 6 - Okay. 163 out of 1146 reviews
Rating 4 - Poor. 79 out of 1146 reviews
Rating 2 - Terrible. 63 out of 1146 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Shantell

Liked: Staff & service, property conditions & facilities
Decent and affordable if you need a place to stay just for the night.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good presentation for a small hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and room was updated and spotlessly clean.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, staff pleasant and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
the dining and the location is aamazing! very close to the bus and the united center!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! I would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly friendly staff. Clean rooms. Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient to walk to the united center. Staff were nice and helpful.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Frank

Liked: Staff & service
Older building but it was clean and the staff was night. The room was small but the price was good and great location for the United Center.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

KATHERINE

Liked: Staff & service
Disliked: Amenities
Great staff! Very helpful with my early arrival. The room itself was clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to see shows at untied center. Hotel was pretty clean and rooms nice, but don't have double beds
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very polite and friendly. Abraham was very helpful!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philicia

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient for the United Center concert I went to.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly clean and good location they do have comstruction going on next to hotel and it dis wake me up at 7am daily but no other concerns
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Stay here every time I come to Chicago.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ryan

Disliked: Cleanliness, amenities
No parking. Was told there would be breakfast and there was coffee and yogurt. Extremely small room. Plumbing fixtures were loose. Stay somewhere else.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service as well as the room was clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff! Room was clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities
Staff were smart and knowledge and professional
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Briana

staff was nice and room was clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service room very nice and good house keeping service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if you have something to attend to at the United Center! Very easy walk! And the hotel staff was amazing!
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Nicholas

Disliked: Property conditions & facilities
No parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room was clean, the staff was friendly... we would stay again
Stayed 1 night in Nov 2025