Seadust Cancún All Inclusive Family Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Beach/ocean view
9 restaurants, breakfast, lunch, dinner served; Italian cuisine
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$510
includes taxes & fees
31 Jan - 1 Feb

Explore the area

View map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Oceanfront Suite King Adults only

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite 2 double beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 3 Single Bunk Beds

Premium Suite King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Suite Two Double Beds - Adults Only

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Ceiling fan
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Standard Suite King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Seadust Cancún All Inclusive Family Resort. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront resort include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Florencia, serves Italian cuisine and is open for dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also the convenience of free self parking. .This 3.5-property class Zona Hotelera resort is 3.5 km (2.2 mi) from Iberostar Cancun Golf Course and 4.9 km (3.1 mi) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Club Bistro - ‬5 min walk
  • ‪Ilios Restaurant - ‬8 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

What is the cancellation policy at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seadust Cancún All Inclusive Family Resort?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Seadust Cancún All Inclusive Family Resort on 31 Jan 2026 start from AU$502.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Seadust Cancún All Inclusive Family Resort?

Yep, Seadust Cancún All Inclusive Family Resort has a free self car park.

Are there any beaches close to Seadust Cancún All Inclusive Family Resort?

Yep, Seadust Cancún All Inclusive Family Resort is a short 6-minute walk from Hotel Zone Beaches.

Is there a spa on site at Seadust Cancún All Inclusive Family Resort?

Yep, there is an onsite spa at Seadust Cancún All Inclusive Family Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Seadust Cancún All Inclusive Family Resort have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, a communal pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Seadust Cancún All Inclusive Family Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort features 3 outdoor pools, a full-service spa and 9 restaurants.

What makes Seadust Cancún All Inclusive Family Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Seadust Cancún All Inclusive Family Resort.

Is Seadust Cancún All Inclusive Family Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Seadust Cancún All Inclusive Family Resort is a hit with families.

Is there a free airport shuttle available at Seadust Cancún All Inclusive Family Resort?

No, Seadust Cancún All Inclusive Family Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Seadust Cancún All Inclusive Family Resort?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Seadust Cancún All Inclusive Family Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Seadust Cancún All Inclusive Family Resort?

No, pets and service animals are not allowed.

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1191 out of 2866 reviews
Rating 8 - Good. 700 out of 2866 reviews
Rating 6 - Okay. 407 out of 2866 reviews
Rating 4 - Poor. 243 out of 2866 reviews
Rating 2 - Terrible. 325 out of 2866 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Andres

Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities
Once you enter the main area it looks phenominal, but looks are not everything. The staff at check in and cleaning are great, but the buffet area and staff are a big let down as both are very poor. The other dinning options look great and staff friendlier, but the food is not that great especialy the Italian is very bad! The last thing is it is uncomfortably hot in the reception lobby and main hall area no fans, no AC just unbearable.
Stayed 3 nights in Sep 2025

4/10 Poor

Cesar

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Food was not good ,Ac was not working Hotel is old
Stayed 7 nights in Jul 2025

4/10 Poor

Felicia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We just got back from Seadust last week. We choose this based on the “family resort “ title and pictures, and water castle that we thought our kids will enjoy,it was old btw. First, i have to start with the unbearable heat condition in the resort .please be AWARE and KNOW, that this resort does NOT have Ac only in your room, which is not super cold and like it should be . Every restaurant including the buffet area does NOT have ac. The restaurants don’t have any windows open , and zero AC, it was so uncomfortable for us! we were frustrated the whole time, even our kids 7and 9 had a hard time and couldn’t wait to leave and go outside by the beach or back to our room . Only the buffet area has few fans that don’t do nothing! But the restaurants have Zero fans,know this! We used the menu to try to fan our selfs while we waited FOREVER for our food each time we went :( We only booked 3 nights, THANK GOD , because if we booked more nights we would of left that resort 100% to go to another one just because we wouldn’t be able to handle more time spent there. KNOW THIS , THE RESORT HAS NO AC , not because it “didn’t work” but because there ARENT ANY!!! The resort only had 3 boring pools connected to each other,very small, one bar outside only, (not swim up) no-entertainment at night,one night they had a band in the lobby that was boring, so at night you only have to Go to dinner, by the ocean and back to your room , that’s it, the coke was terrible btw. We won’t be back ever.
Stayed 3 nights in Sep 2025

8/10 Good

Eliseo

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

2/10 Terrible

Saul Gutierrez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

MIGUEL, Livingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a Queen. My amenities, service, clean rooms clean inside the whole facility. OMG the restaurants and food everywhere and delicious. On the outside and inside needs a little bit of structural building restoration. They have so much to offer for entertainment if your child does not speak Spanish they chang it over to English at the same time... Believe me it's a place to go and you'll never forget the hospitality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanasha

Liked: Cleanliness, property conditions & facilities
Love the stay
Stayed 3 nights in Sep 2025

2/10 Terrible

Altagracia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Stayed 5 nights in Sep 2025

8/10 Good

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and was clean, but needed some touch ups cosmetically and had a slight stale smell. Hotel was pretty large and unfortunately 2/6 elevators were out of service which was slightly annoying. Great food options and great staff. Buffet was great with amazing options and the sound of the Ocean was serene.
Stayed 4 nights in Sep 2025

4/10 Poor

HUI, Yorba Linda

Disliked: Cleanliness, property conditions & facilities
A little bit dirty
Stayed 4 nights in Aug 2025

10/10 Excellent

Fallon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price.
Stayed 5 nights in Sep 2025

8/10 Good

Yondra Sayuri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing experience overall at this resort! Would definitely recommend to others- staff was amazing, food choices were amazing and the view was beautiful. A couple issues we encountered was that the fridge did not keep the items in it cool. Another was that the Air conditioning unit didn’t work as well and finally, we had a hot tub in our room and sadly it didn’t Work.
Stayed 5 nights in Sep 2025

8/10 Good

Abisai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Everyone was really nice, attentive , and helpful. It’s a very family-friendly resort. Only thing I didn’t like was with having a whirlpool tub in the room, the water didn’t come out clear and after flushing the water, you see a lot of dirt and nastiness still on the tub. The staff didn’t clean it everyday but the issue remained after every use.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and super nice!
Stayed 7 nights in Sep 2025

8/10 Good

Emerzon S

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Zouhair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Alberto Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the view from the room the pool the beach and the staff was really nice the food was pretty good but the jacuzzi on the room did not work and the dinning on the buffet was really hot no AC
Stayed 5 nights in Sep 2025

6/10 Okay

Ana Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very kind and helpful specially Abimael the pool server. He was beyond the best. Seadust should feel proud to have him as an employee. On the other hand, the water went out on our 3rd day and they didn’t even bother to let anyone know. After a long day of activities all we wanted was a shower and brush our teeth but we weren’t able to do so. When I called the receptionist they said we can go downstairs and take a shower down there because water was going to be out till 3 am. When we went downstairs there wasn’t any water either . Very frustrating. It would have been nice to let everyone know, communication is key. In addition to this, as soon as we walked in the reception the infinity group harassed us. I agree to meet them but when I didn’t show up they called my room and my cellphone at least 30 times. When my family went downstairs they were being mean and rude because we didn’t show. I finally met them on my last day there because they promise me that it would only take 90 minutes and if I didn’t want to sign with them they will be okay with it. But after 4 hours of saying no they finally got the hang of it. They shouldn’t harass people so much no means no. Other than this, I love the easy process from Expedia.
Stayed 6 nights in Sep 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2025

8/10 Good

Daniel, Dallas

Travelled with group
Liked: Cleanliness
Staff need more training
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel Ángel Martínez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything!
Stayed 1 night in Sep 2025