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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Xplore With Erionne
Lobby sitting area
4 bars/lounges, swim-up bar
Sun deck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • Partial sea view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • Sea view
  • 60 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

9.2 out of 10
Wonderful
(189 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(114 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(217 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.0 out of 10
Wonderful
(56 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • Partial sea view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • Sea view
  • 60 sq m
  • Sleeps 2
  • Free Wi-Fi

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About the area

Cancun

A luxury stay in Cancun awaits you at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Hotel Zone Beaches and La Isla Shopping Mall. Highlights at this all-inclusive property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages and body wraps along with access to the steam room. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera property include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 6 min walk - 0.6 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Capuchino Bar - ‬4 min drive
  • ‪mb Restaurant - ‬3 min walk
  • ‪Sea Corner at Live Aqua - ‬5 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is a short 5-minute walk from Hotel Zone Beaches.

Is there a spa on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like body wraps.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Riu Palace Kukulkan - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants.

What time are check-in & check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3491 out of 4860 reviews
Rating 8 - Good. 776 out of 4860 reviews
Rating 6 - Okay. 337 out of 4860 reviews
Rating 4 - Poor. 110 out of 4860 reviews
Rating 2 - Terrible. 146 out of 4860 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald Dempsey, Martinsburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From Day 1 to Day 7 … Riu Palace Kukulkán staff and service was as Spectacular this year as it was last year too…!!! Excellent Food and Newness of the Facility as well as the Very Kind and Attentive Professional Staff was what keeps us coming back.
Stayed 7 nights in Jan 2026

8/10 Good

Ghanash

The
Stayed 4 nights in Jan 2026

10/10 Excellent

Beth

The property is super clean, the grounds are well kept, and the staff goes above and beyin
Stayed 4 nights in Jan 2026

10/10 Excellent

ALI

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at Hotel Riu Cancun! The staff were incredibly friendly and welcoming, and the service throughout the resort was excellent. The amenities were great, with beautiful facilities and a fun atmosphere. The food was a highlight, multiple restaurants included in the all-inclusive plan, with plenty of delicious options to choose from. Overall, an amazing experience with great hospitality. I would definitely return and highly recommend this resort!
Stayed 4 nights in Feb 2026

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the resort was great! The room was very clean and nice! The facility itself was very, very clean. Staff was always cleaning. And the staff were all so, so nice. The pool area was great. All the bars and restaurants were excellent. We do not have one bad thing to say about our stay...it was awesome!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 5 days 4 nights and it was the best 5 days! We had ocean front room and it was mind blowing with such an incredible view. The room was very clean and it had a welcome gift and a complimentary drinks. We were well taking care off! The staff pay close attention to your needs and take care of it right away! I would definitely recommend stay! This resort provided a lot of amenities and entertainment! It is also located in a good area!
View from our room
The beach in the resort area
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

very clean room, professional front desk staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort is absolutely beautiful. The staff was attenuative and the food selection was wonderful; unlike other resorts we have stayed at. The check in was an issue. We uploaded all the information, passports, room assignments, etc. before coming. Had to resubmit it all and the room assignments were incorrect, wouldn't allow a change. Almost all the rooms are facing the ocean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Anyelit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very nice and attentive. The food was good. The beach was amazing. The transport from the hotel to the airport was helpful and it saved us money. We loved it.
Stayed 4 nights in Jan 2026

4/10 Poor

Jonathan Cezar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff seem rude at times when you didn’t leave a tip. There were times when I didn’t have cash and ask for a drink and they would chat with each other about us not leaving a tip. It seemed very rude. They didn’t know I spoke Spanish
Stayed 3 nights in Jan 2026

6/10 Okay

Anthony Michael, manalapan

Travelled with family
Liked: Cleanliness, property conditions & facilities
HAVE YOUR 2 HOT TUBES WORKING, HAVE TOP SHELF DRINKS IN RESTAURANTS FOR ELITE MEMBERS, WHY ARE STEAM ROOM OUT OFF ORDER IN SUCH A NEW RESORT?
Stayed 7 nights in Jan 2026

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great place to be great staff delicious food, beautiful view, and great people around
Stayed 4 nights in Jan 2026

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food! Clean, modern resort. Fun evening shows. Would definitely stay here again!
Stayed 7 nights in Jan 2026

10/10 Excellent

shahad

Stayed 5 nights in Jan 2026

10/10 Excellent

Samantha Jane

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful! love the tub inside. We loved all the amenities, coffee bar, Italian restaurant, and the buffet was always delicious! The staff all around was excellent! I am glad I did a spa service as well!
Stayed 3 nights in Jan 2026

6/10 Okay

jason

Liked: Cleanliness, property conditions & facilities
Room was nice..beds are not comfortable though rooms have very thin walls and you can hear everything in the halls. Staff and drinks are amazing! However the food was just ok.. Riu las americas was way better
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new hotel with good food, great drinks & awesome staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Susan, Simsbury

Stayed 5 nights in Jan 2026

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, the staff, food and room was fantastic. We truly had a great time here. Would definitely go back
Stayed 6 nights in Jan 2026

10/10 Excellent

Gauri

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay at RIU palace! The food was exceptional - the Buffet was our favorite. The staff wore gloves and followed cleanliness. the rooms were spotless, clean, modern! We'll definitely be staying here again next time we visit Cancun!
Stayed 3 nights in Jan 2026

10/10 Excellent

Brennen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Newer, modern resort with a beautiful beach. All of the staff were very polite and attentive. The drinks and food were all amazing. This resort is also across from the La Isla mall which has plenty of dining/shopping options. This resort definitely isnt a party resort but they offer a shuttle to Riu Cancun where Riu has most of their large parties at night. Would definitely stay again!
Stayed 5 nights in Jan 2026

2/10 Terrible

Rick

Liked: Cleanliness
Disliked: Amenities
Awful
Stayed 6 nights in Jan 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was well prepared and maintained during our stay. Restaurant choices were good and food was good. Buffet was excellent. Beaches were absolutely top rated with lots of chairs, trees and umbrellas as well as a very attentive staff. Overall the staff was amazing and really seemed to be enjoying their jobs with big smiles and friendly hello’s. With only a couple of exceptions in the lobby bar, lobby snack area, towel service and lounge bar. Throughout the restaurants and around pools and beach the staff was outstanding. Would definitely return here on our next Cancun trip.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tomasz Chomik agnieszka

Stayed 3 nights in Jan 2026

8/10 Good

Shirin Khorami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026