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Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Elegant adults-only hotel on the beach

Choose dates to view prices

Photo gallery for Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Aerial view
Minibar, in-room safe, desk, blackout curtains
4 bars/lounges, swim-up bar
Reception
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationMarlin Beach5 min walk
  • Popular LocationCancun Interactive Aquarium7 min walk
  • Popular LocationLa Isla Shopping Mall7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Room options

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Separate bath and shower
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Separate bath and shower
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bath and shower
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Riu Palace Kukulkan - Adults Only - All Inclusive. You'll be 0.6 km (0.4 mi) from La Isla Shopping Mall and 4.4 km (2.7 mi) from Iberostar Cancun Golf Course. Highlights at this all-inclusive hotel include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and aromatherapy along with access to the steam room. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers and lifeguards on site. Plus you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera hotel include Chac Mool Beach and Aquaworld.

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Starbucks - 7 min walk
  • Cambalache - 6 min walk
  • El Fish Fritanga - 6 min walk
  • Cenacolo - 5 min walk
  • Duna Pool Bar - 7 min walk

About this property

Riu Palace Kukulkan - Adults Only - All Inclusive

Elegant adults-only hotel on the beach
Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

The luxury Riu Palace Kukulkan - Adults Only - All Inclusive also features barbecue grills, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Building
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun

Frequently asked questions

What is the cancellation policy at Riu Palace Kukulkan - Adults Only - All Inclusive?

Riu Palace Kukulkan - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Riu Palace Kukulkan - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Riu Palace Kukulkan - Adults Only - All Inclusive is a short 5-minute walk from Marlin Beach.

Is there a spa on site at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, there is an onsite spa at Riu Palace Kukulkan - Adults Only - All Inclusive. You'll enjoy services like body wraps.

Does Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Riu Palace Kukulkan - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Riu Palace Kukulkan - Adults Only - All Inclusive?

Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and 6 restaurants.

What makes Riu Palace Kukulkan - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Riu Palace Kukulkan - Adults Only - All Inclusive.

Is Riu Palace Kukulkan - Adults Only - All Inclusive family-friendly?

No, Riu Palace Kukulkan - Adults Only - All Inclusive is an adults-only property.

Does Riu Palace Kukulkan - Adults Only - All Inclusive serve breakfast?

Yeah, visitors quite like the free buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Riu Palace Kukulkan - Adults Only - All Inclusive?

No, Riu Palace Kukulkan - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants.

What time are check-in & check-out at Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Riu Palace Kukulkan - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1175 out of 1809 reviews" "
Rating 8 - Good. 347 out of 1809 reviews" "
Rating 6 - Okay. 168 out of 1809 reviews" "
Rating 4 - Poor. 49 out of 1809 reviews" "
Rating 2 - Terrible. 70 out of 1809 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds- transportation via Destination not good!
Stayed 6 nights in Feb 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Amazing resort. Everyone was so friendly. The dinner restaurants could have been a little tastier but the Elite restaurant and upgrade was worth the money!
Stayed 3 nights in Feb 2024

10/10 Excellent

dwayne gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
They should look into a better nightlife at the hotel. Other then that my experience is 10/10
Stayed 4 nights in Feb 2024

6/10 Okay

Jose P

Travelled with family
Liked: Cleanliness, staff & service
The transport to airport. The only option was more than 5 hours before our flight.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good all around resort loved all the food and the staff was amazing
Stayed 4 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was smaller than others I’ve stayed at which made it nice because you didn’t have to walk a mile to get to stuff. Property was clean and staff was great. If you wanted to participate in the themed parties at the other Riu they shuttled you which was a bonus! The only caution is the double beds felt closer to twins. Each year me and 2 of my girlfriends book a room with 2 double beds and swap out who has to share, sharing was not an option in these and we had to take turns contorting ourselves to fit on the small loveseat. Now we know so we can plan appropriately next time. Would definitely go back!
Stayed 4 nights in Feb 2024

6/10 Okay

Brittnee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a vacation destination that has diversity, this definitely isn’t the place for you. While the room is beautiful, the resort is extremely clean the food was less than expected. This hotel does not have any clubs located on site and the entrainment I would rate a 2. However the hotel is in close proximity to the central hotel area, where there are quite a few clubs and outdoor entertainment, such as live music and Hookah. Super quick Uber and around 6 usd per trip.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and staff was friendly and helpful. The location is quite a distance from downtown by the flea market
Stayed 5 nights in Feb 2024