Marriott Cancun, An All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Marriott Cancun, An All-Inclusive Resort

Property amenity
Creator video
Lobby
1 bedroom, down duvets, minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
The current price is AU$739
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Place, La Isla Shopping Mall
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, Oceanfront (View)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Resort View

9.0 out of 10
Wonderful
(75 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Balcony, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Separate bedroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Resort View

8.4 out of 10
Very good
(35 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Separate bedroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

8.6 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the area

Cancun

You'll be connected to the convention centre at Marriott Cancun, An All-Inclusive Resort, and within just a 15-minute stroll of Aquaworld and Ballenas Beach. Highlights at this luxury property include 10 restaurants, 2 outdoor swimming pools and a free water park. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and mani/pedis. The restaurant, Cevichería by La Isla, serves seafood and is open for lunch. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free kids' club, gym and lazy river. 125 square feet (12 square metres) of event facilities include 4 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. There's also free valet parking, along with the convenience of an airport shuttle. .You'll be 1.9 km (1.2 mi) from Iberostar Cancun Golf Course and 3.4 km (2.1 mi) from La Isla Shopping Mall with a stay at this 4.5-property class Zona Hotelera property.

What's nearby

  • Aquaworld - 5 min walk - 0.4 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • Delfines Beach - 4 min drive - 4.3 km
  • La Isla Shopping Mall - 5 min drive - 3.6 km
  • Cancun Interactive Aquarium - 5 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Chambao - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Club 91 Lounge - ‬2 min walk
  • ‪Malva Food Bazaar - ‬9 min walk
  • ‪JW Marriott Lobby Bar - ‬3 min walk

About this property

Marriott Cancun, An All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
Some rates at Marriott Cancun, An All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marriott Cancun, An All-Inclusive Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 125 square feet (12 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Marriott Cancun, An All-Inclusive Resort. A round-trip airport shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 450 guestrooms or units
  • 6 levels
  • 10 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 125 sq ft of conference space
  • 12 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body scrubs.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Madre
  • Cevichería by La Isla
  • Hana Polynesian Grill
  • Mo's Burgers and Shakes
  • Sacbé Beach Shack

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Marriott Cancun, An All-Inclusive Resort?

Marriott Cancun, An All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Cancun, An All-Inclusive Resort?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Marriott Cancun, An All-Inclusive Resort on 27 Sept 2025 start from AU$732.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Cancun, An All-Inclusive Resort?

Yep, Marriott Cancun, An All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Marriott Cancun, An All-Inclusive Resort?

Yep, Marriott Cancun, An All-Inclusive Resort is a short 10-minute walk from Ballenas Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Marriott Cancun, An All-Inclusive Resort?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as beachside massages.

Does Marriott Cancun, An All-Inclusive Resort have a pool?

Marriott Cancun, An All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Marriott Cancun, An All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Marriott Cancun, An All-Inclusive Resort?

Marriott Cancun, An All-Inclusive Resort features 2 outdoor pools, a health club and 1 hot tub.

What makes Marriott Cancun, An All-Inclusive Resort a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Marriott Cancun, An All-Inclusive Resort.

Is Marriott Cancun, An All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Marriott Cancun, An All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Marriott Cancun, An All-Inclusive Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Marriott Cancun, An All-Inclusive Resort?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Cancun, An All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Marriott Cancun, An All-Inclusive Resort?

No, only service animals are allowed.

Reviews

Marriott Cancun, An All-Inclusive Resort Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 662 out of 1020 reviews
Rating 8 - Good. 186 out of 1020 reviews
Rating 6 - Okay. 79 out of 1020 reviews
Rating 4 - Poor. 45 out of 1020 reviews
Rating 2 - Terrible. 48 out of 1020 reviews

Reviews

10/10 Excellent

Michele, Pasadena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the citrus smell when you walk in to the building. The staff was amazing and very helpful!
Stayed 5 nights in Jun 2025

8/10 Good

Arsalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really enjoyed the resort. The kids loved it and had more than enough to do while we were there. The only minor complaint as with all inclusive resorts was the food. We didn’t enjoy the food at Mo’s or Casa Madre (service was horrible as well). I will say that the staff was amazing, and very accommodating so kudos to them! We would probably stay here again, but may skip a couple of restaurants.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
THANK YOU MARRIOTT CUNCUN FOR EVERYTHING ❤️❤️❤️Great place, amazing people 👏👏 Worth every penny and more. Workers are AMAZING 🤩. Plenty of entertainment, activities and plenty of food options to choose from. We’re coming back for sure ❤️
Stayed 6 nights in Jun 2025

10/10 Excellent

Esmeralda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was hands down the best hotel I’ve ever stayed in. From the moment we arrived, the staff made us feel welcome and cared for. They greeted us immediately, took our luggage, and directed us to the front desk where we met Marisol — an absolute angel. I explained that I was traveling with my children and needed two rooms close together, and she went above and beyond to accommodate us. She kindly asked if we were celebrating anything, and I shared that we were honoring my son’s recovery from leukemia and my daughter’s upcoming 18th birthday. To our surprise, during our stay, my son received a letter, candy, and a small toy from the resort congratulating him on his recovery journey. It was such a thoughtful and touching gesture — I was in tears, and my son was overjoyed. He even said, “Mom, this is the best hotel ever!” The food was incredible — we tried all of the restaurants and loved every bite. The entire staff was so friendly, helpful, and genuine. The place was spotless at all times, and our housekeeper even surprised my daughter with a towel folded into the shape of a birthday cake. It’s little things like this that made the experience unforgettable. The staff treated us like family, and I can’t thank them enough for making our trip so special. I absolutely loved this place and would recommend it 1000% to anyone. We’ll definitely be coming back!
Our front desk agent sent this to my son for his cancer-free celebration
The staff at the restaurant brought out a cake to celebrate my daughter turning 18!
Celebrating my Son’s recovery from Leukemia at the restaurant the staff was so amazing they brought his this with a balloon!
Stayed 5 nights in Jun 2025

8/10 Good

Do Hyung

Stayed 6 nights in Jun 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is 10/10 We will definitely book here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2025

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beach is too bad
Stayed 4 nights in Jun 2025

6/10 Okay

Cem

It was not quite the
Stayed 3 nights in Jun 2025

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience!
Stayed 5 nights in May 2025

8/10 Good

Kristopher

Stayed 6 nights in Jun 2025

10/10 Excellent

Nena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Naushad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3 day relaxing trip. Resort was super. The Beach however was ok. Rocky and infested with seaweeds. But that is due to weather. Food and service was exvellent. From Hibachi to Izakaya, Seafood tacos from 1pm to 4pm. Will definitely go back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Deandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean 10/10
Stayed 3 nights in Jun 2025

8/10 Good

Talina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Luis Ezequiel

Stayed 5 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

2/10 Terrible

JASPREET

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our experience was very underwhelming. I have been to other family resorts in cancun like royalton splash and planet hollywood. Marriott was very bad in terms of its quality. Pool water quality was very bad leading to rashes all over my baby’s body. No entertainment. 2 small pools. Only the food was little better. Overall experience wasn’t very great!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Resort!

Wonderful stay!! The door men Fidel, Manuel, Jose were amazing! The food and room service food were great! Service is the best I have experienced at a resort or cruise ship. Just a very comfortable and top not. The coffee house and breakfast was amazing. Maria kept our room clean 6015! Best ceviche and grill tacos by the beach
Stayed 1 night in Jun 2025

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very pleased will stay over and over.
Stayed 1 night in Jun 2025

4/10 Poor

Courtney

Stayed 4 nights in Apr 2025

10/10 Excellent

Alecea Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. The property is very peaceful and serine.
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Leonardo in Mexican Breakfast and Sandra who makes the omelet were the best. Made us feel at home. They are the friendliest out of everyone in that hotel. The rest, not so much. We left our passport in the safe and we were in the hotel for 3 hours, yet nobody told us. Had to go back from the airport and back.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jose, West Hollywood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, staff is very friendly, especially Guillermo, front desk. Good location. Good cost x benefit.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mid size hotel, everything was close.. food was great.. family and friends total of 5 kids, 2 teens and 11 adults. We all enjoyed our 7 day stay. All 5 kids (age 5-10) loved the kids club.
Stayed 6 nights in Jun 2025