Hotel Xbalamque and Spa Cancun puts you in the heart of Cancun, steps from Las Palapas Park and within a 10-minute stroll of Mercado 28. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Spa Xbalamqué can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, La Adelita, serves Mexican cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 3-property class Downtown Cancun hotel, attractions include Plaza Las Americas and Puerto Cancun Marina Town Center.
What's nearby
Las Palapas Park - 2 min walk - 0.2 km
Benito Juarez Municipal Building - 6 min walk - 0.6 km
Plaza 28 - 8 min walk - 0.7 km
Plaza Las Americas - 2 min drive - 2.2 km
Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
Restaurants
La Parrilla - 2 min walk
Av. Yaxchilán - 1 min walk
Los Pescaditos - 2 min walk
Cheester - 3 min walk
Quesadillas Tierra del Sol
About this property
Hotel Xbalamque and Spa Cancun
Hotel with a full-service spa, near Plaza Las Americas
Hotel Xbalamque and Spa Cancun offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.
Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Xbalamque and Spa Cancun. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Cancun hotel.
1 building
90 guestrooms or units
3 levels
Built in 1990
Deli
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Garden
Beauty salon
Newspapers in lobby (free)
Bellhop
Smoking in designated areas
Bar or lounge
Bar by the pool
Dining venue
Hotel Xbalamque and Spa Cancun offers 90 accommodations with free toiletries. Televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Spa Xbalamqué has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
3 floors
Built in 1990
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Access methods
Staffed front desk, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel Xbalamque Resort
Hotel Xbalamque Resort Cancun
Xbalamque
Xbalamque Cancun
Xbalamque Hotel Cancun
Hotel Xbalamque Cancun
Hotel Xbalamque
Hotel Xbalamque Resort Spa
Frequently asked questions
What is the cancellation policy at Hotel Xbalamque and Spa Cancun?
Hotel Xbalamque and Spa Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel Xbalamque and Spa Cancun?
As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Xbalamque and Spa Cancun on 21 Sept 2025 start from AU$75.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Hotel Xbalamque and Spa Cancun?
Yep, Hotel Xbalamque and Spa Cancun has a free self car park. Onsite parking is limited.
Are there any beaches close to Hotel Xbalamque and Spa Cancun?
The closest beach to Hotel Xbalamque and Spa Cancun is Playa Tortugas (4.3 km).
Is there a spa on site at Hotel Xbalamque and Spa Cancun?
Yep, Spa Xbalamqué is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.
Does Hotel Xbalamque and Spa Cancun have a pool?
Hotel Xbalamque and Spa Cancun has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.
What makes Hotel Xbalamque and Spa Cancun a romantic place to stay?
Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Xbalamque and Spa Cancun.
Does Hotel Xbalamque and Spa Cancun serve breakfast?
You bet, brekkie is available daily.
Is there a free airport shuttle available at Hotel Xbalamque and Spa Cancun?
No, Hotel Xbalamque and Spa Cancun does not offer an airport shuttle service.
Is there a bar or restaurant at Hotel Xbalamque and Spa Cancun?
Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Hotel Xbalamque and Spa Cancun?
Check-in begins at 3 PM. Check-out time is noon.
Are pets allowed at Hotel Xbalamque and Spa Cancun?