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Hotel Los Cuates de Cancun

Property class: 2.5

Photo gallery for Hotel Los Cuates de Cancun

Exterior
Lobby
Lobby
Exterior
Room

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524
  • Place, Mercado 23
    ‪13 min walk‬
  • Place, Las Palapas Park
    ‪19 min walk‬
  • Place, Plaza 28
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Quadruple Room Standard

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

At Hotel Los Cuates de Cancun you'll be within a 20-minute stroll of Mercado 23 and Museo Iconografico de la Carrera Panamericana. Highlights at this hotel include in-room LED TVs. .Attractions within a 10-minute drive of this Downtown Cancun hotel include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Séptimo Día Adventist Church - 3 min walk - 0.3 km
  • Mercado 23 - 13 min walk - 1.1 km
  • Las Palapas Park - 19 min walk - 1.7 km
  • Benito Juarez Municipal Building - 4 min drive - 2.2 km
  • Plaza 28 - 5 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪La Parrilla - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪El Paisano Del 23 - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Taqueria Coapeñitos - ‬16 min walk

About this property

Hotel Los Cuates de Cancun

Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

  • 74 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
Hotel Los Cuates de Cancun offers 74 accommodations with air conditioning. 32-inch LED televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Capital O Hotel Rolovi Cancún
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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The price is AU$59
includes taxes & fees
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Property amenities

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Los Cuates de Cancun?

Hotel Los Cuates de Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Los Cuates de Cancun?

Yep, Hotel Los Cuates de Cancun has a free self car park.

Are there any beaches close to Hotel Los Cuates de Cancun?

The closest beach to Hotel Los Cuates de Cancun is Delfines Beach (13.4 km).

Is there a free airport shuttle available at Hotel Los Cuates de Cancun?

No, Hotel Los Cuates de Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Los Cuates de Cancun?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Los Cuates de Cancun?

No, only service animals are allowed.

Hotel Los Cuates de Cancun Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 35 out of 110 reviews
Rating 4 - Poor. 10 out of 110 reviews
Rating 2 - Terrible. 19 out of 110 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Yony

Disliked: Staff & service
No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

julian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Ana

Disliked: Amenities, property conditions & facilities
Old no elevators linens beddings very old
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eviten el hotel esta mucho mejor cualquier motel de paso
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue buena la estancia
Stayed 4 nights in Mar 2022
Verified review

8/10 Good

Jorge

Liked: Staff & service, amenities
Malo el internet en el cuarto
Stayed 2 nights in Jan 2022
Verified review

6/10 Okay

santiago

Disliked: Amenities
Sólo el check on ,el personal .que estaba en ese momento .muy amable
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Silverio

Regular
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Alicia Noemi

Liked: Cleanliness
Disliked: Staff & service, amenities
Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chido

Muy buen servicio para el precio económico.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities
Friendly, parking include, close to shopping area and other businesses.
Stayed 1 night in May 2019
Verified review

8/10 Good

Elio

Liked: Cleanliness, staff & service
Good good. . .
Stayed 6 nights in Dec 2018
Verified review

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stairs to my room are hard for me, twenty steps no elevatior
Stayed 6 nights in Oct 2018
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2018
Verified review

6/10 Okay

Lourdes

Viaje de trabajo

El hotel en general está bien a secas, la ubicación no me agradó
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The real Mexico

I loved my stay at the hotel, right in the middle of everything, walking distance to all the main markets. I go to Mexico to see and live the real México not the tourist version of it.
Stayed 2 nights in Mar 2018
Verified review

2/10 Terrible

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Hotel not booked due the previous reason. Recepcionist very rude. Hotel located on red zone.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Falta una renovación a fondo de todo el hotel. El aire acondicionado hacia un ruido horrible, como la turbina de un avión. No lo recomiendo en absoluto
Stayed 1 night in Aug 2017
Verified review

6/10 Okay

Camilla

Disliked: Property conditions & facilities, room comfort

Ok til prisen

Meget lille hotel i et område uden andre europæiske turister. Personalet taler dårligt engelsk og på væggene på værelset var der noget der virkelig ligner skimmelsvamp. Sengene var heller ikke værd at skrive hjem om. Det positive er at bussen til stranden kører lige ovre på den anden side af gaden og koster 1 dollar for at komme ud til hotel zone. Så hvis man bare skal bo billigt og ikke være så meget på værelset er dette et ok hotel
Verified review

6/10 Okay

Verified traveller

muy cerca a la zona hotelera, diez minutos

Estuve de paso por ahi y resalto la cercanía a la zona hotelera, playas o cualquier punto de la ciudad, los camiones pasan a toda hora .
Verified review

6/10 Okay

mario

Disliked: Room comfort

Hotel cerca de parada bus (hacia zona turística)

Este hotel esta ubicado en un lugar llamado el crucero que conecta fácilmente con la zona turística y lugares de interés, además que esta a 5 minutos de la terminal de autobuses
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Roaches, staff not friendly, old and stinky room, my reservation didn't appear on the front desk .. Only good thing was the bathroom 0/10
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear of this place --

Unbearable mold smell so I switched rooms, huge 2-inch cockroach crawled out of the bathroom, my fan smoked and burned and stopped due to 220 voltaje there and they would not accept the blame and the woman at the desk screamed at me even though I was very calmly talking to her. Could not sleep due to all-nighter parties accross the Street with super loud music. This is an old 1960 style hotel. Not recomended at all --