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Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Relax by the pool surrounded by lounge chairs and umbrellas, with breathtaking views of the adjacent beach and palm trees.
Relax by the ocean with a view of the sea from this resort, featuring multiple pools, sunbathing areas, lounge chairs, and a water slide.
Enjoy ocean views from this outdoor dining area, surrounded by palm trees and tropical plants.
Relax in a serene space with a central seating area, waterfall, and spiritual icons.
Relax in a spacious lounge area with ocean views, featuring a central seating area and unique water feature.

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
The current price is AU$475
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Moon Palace Golf Club
    ‪14 min drive‬
  • Puerto Morelos Beach
    ‪21 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View King

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Tropical View Double

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)

Highlights

Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite King

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Tropical View King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Partial Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -6 guests- Junior with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Family Suite -6 guests- Junior with Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Double Room Junior with Garden View

1 bedroom, premium bedding, down duvets, free minibar

Double Room Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Master with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Master with Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Double Room Premium with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Double Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Partial Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Natura Resort & Spa - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this beachfront property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The buffet restaurant, World Cafe Buffet, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the 2 hot tubs, free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

  • Xoximilco - 14 min drive - 10.2 km
  • Moon Palace Golf Club - 14 min drive - 10.9 km
  • Puerto Morelos Beach - 21 min drive - 17.5 km
  • Petempich Bay - 23 min drive - 14.3 km
  • Puerto Morelos Town Square - 24 min drive - 20.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

  • 553 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 12208 sq ft of conference space
  • 1134 sq. m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (12,208 square foot of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking and access to the heated pool. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

What is the cancellation policy at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on 1 Sept 2025 start from AU$474.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Natura Resort & Spa - All Inclusive?

Yep, Dreams Natura Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Natura Resort & Spa - All Inclusive?

The closest beach to Dreams Natura Resort & Spa - All Inclusive is Puerto Morelos Beach (9.1 km).

Is there a spa on site at Dreams Natura Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Natura Resort & Spa - All Inclusive. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Natura Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

Does Dreams Natura Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive features 4 outdoor pools, 2 hot tubs and a health club. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Natura Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Dreams Natura Resort & Spa - All Inclusive.

Is Dreams Natura Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Natura Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Natura Resort & Spa - All Inclusive?

No, Dreams Natura Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Natura Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Natura Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 731 out of 1454 reviews
Rating 8 - Good. 341 out of 1454 reviews
Rating 6 - Okay. 163 out of 1454 reviews
Rating 4 - Poor. 113 out of 1454 reviews
Rating 2 - Terrible. 106 out of 1454 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Genoveva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very family friendly. It has many activities to keep teen and younger kids entertained. The only conplain I have is that the food quality is at par with a buffet.
Stayed 3 nights in May 2025

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service were excellent but the food could be better though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the spa
Stayed 6 nights in Apr 2025

6/10 Okay

Fábio

Travelled with family
When I arrived to check in attended by the concierge Angel. the service was horrible, he works without any passion and care. seems sad he just doesn’t like the work he does. Upgraded my room $600 for a jacuzzi that did not work ( broken ) I was claiming to be solved the problem on the first day, until my departure nothing had happened nor was reimbursed, so paid more for the jacuzzi ( what jacuzzi ?? ) The food needs to improve. I forgot in the safe 2 iPod and $70 dollars. I called to try to solve, they hung up the phone in my face. The staff of the restaurants, pool and daycare are amazing, thanks to all of them.
Stayed 5 nights in Apr 2025

10/10 Excellent

natali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location close to Cancun airport, Dining options were much better at this resort the food quality was better. Staff very friendly. Omar at the pool bar was very helpful and attentive. lifeguards take precautions when manning the slides. Excellent vacation
Stayed 6 nights in Apr 2025

10/10 Excellent

JoAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa was amazing. Resort was great, food was overall really good especially at the Hibachi restaurant. Beach had a lot of seaweed. The hotel did a good job removing but location made it vulnerable and not the crystal blue beach you find in other areas. However, kids loved the slides, pools, and entertainment. Definitely a great resort for younger kids. Harder for preteens and teens to fit in with kids club and activities
Stayed 7 nights in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is so nice, lots of things to do esp for kids. Many choices for the foods and drinks. I would recommend this for those looking for some activities for their kids while on vacation. Their staff are all excellent, so helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yelany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. So many things to do. Lots of entertainment for adults and kids
Stayed 4 nights in Apr 2025

10/10 Excellent

Hamid

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ehsan

Stayed 4 nights in Apr 2025

8/10 Good

Scott A, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very well taken care of. The pools and the slides were great. The kids loved the room service and the suite that we stayed in. The only compaint would be lack of food options for lunch, and a couple of the dinner options did not live up to our expectations. The Habachi Grill is highly recommended if you like sushi.
Stayed 4 nights in Apr 2025

10/10 Excellent

daiaraliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas atencion en la limpieza diaria de la habitacion.
Stayed 4 nights in Apr 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service
Apart from the smell of
Stayed 4 nights in Apr 2025

8/10 Good

Sumit

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
We had a wonderful time but there are some notes that could help other travelers: Highlights 1. Spa is beautiful, one of the nicest we've seen. 2. Really enjoyed the pool, lazy river and waterslides. Kids were entered for hours and the lazy river was their favourite. Not so great. The food was ok but the service was either ok or bad at certain restaurants. The beach bar was the best food surprising followed by the Japanese. The steakhouse was disappointing. The beach was ok. Seaweeds and cocrodiles made the water usable for us but the pool made up for it. We did go in but didn't spend a lot of time here. Overall, amazing vacation.
Stayed 4 nights in Mar 2025

8/10 Good

Zhenjie

Stayed 4 nights in Mar 2025

10/10 Excellent

GENE LAVERN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The only downside is being able to do anything in town or off the property.
Stayed 7 nights in Apr 2025

8/10 Good

Bianca

Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, no waits for food. Drinks served to your chair by the pool. Greats staff.
Stayed 6 nights in Apr 2025

8/10 Good

Kimberly M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was beautiful in location and building. staff were very friendly. Great to have so many options for kids. Misleading that there is an adult pool but you have to be a preferred member to use it. And there were no blow dryers in the room but stated there was.
Stayed 6 nights in Mar 2025

8/10 Good

Eamonn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice relaxing and kids had fun.
Stayed 7 nights in Mar 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

stephanie

Stayed 4 nights in Mar 2025

8/10 Good

Cliona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, and there was lots to do for adults and children. The staff were very accommodating and friendly. There were lots of different dining options and the food and most of the restaurants we tried was top-notch. The kids especially loved the buffet where there was a huge amount of choice and the quality of the food was excellent. There was no hairdryer in our room and when I inquired, I was put on a waitlist. No one ever got back to me and I never received a hairdryer for the five days that I was there which was not great. Also, the items in the store in the resort are very overpriced so make sure you don’t need to buy any sunscreen, etc. when you get there! Aftersun, that would have cost eight dollars in the US was $35 in the store! Overall, I would highly recommend this resort and wouldn’t hesitate to go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi, Lewiston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth stay at a Dreams resort—always nice!
Stayed 5 nights in Mar 2025