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4.2 out of 5

"I love everything about our stay. The rooms were well appointed and reasonable rates. We were upgraded to a two bedroom apartment. Very handy location ... " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

A luxury stay in Cairns awaits you at Imagine Drift Palm Cove. You'll be steps from Palm Cove Beach and 2.8 km (1.8 mi) from Clifton Beach. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with free WiFi, a balcony or patio, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A ceiling fan, a safe, and a hair dryer are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the onsite fitness center, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Palm Cove property, you'll be 13.1 km (8.2 mi) from Great Barrier Reef.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$139* Per night/room 10 Aug. - 11 Aug.

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Family Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Imagine Drift Palm Cove ratings based on 166 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imagine Drift Palm Cove

Everyone (86) Couples (45) Family (38)
5 out of 5
I love everything about our stay. The rooms were well appointed and reasonable rates. We were upgraded to a two bedroom apartment. Very handy location to shops,beach and food. Highly recommend for a lovely relaxed stay.

Posted by , from Ravenshoe on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by Michelle

Hi Craig, Thank you for your review and we are so pleased you loved everything about your stay. We look forward to having you back again sometime soon. Kind Regards The team at Imagine Drift

4 out of 5
Beautiful location. Room was clean. Comfy bed. However smoke alarm went off at 1am and had to evacuate only to find we were the only ones that did? Very strange. Apparently it happens often?

Posted by on 28 Jun. 2020

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Comment from Hotel Management

2 Jul. 2020 by Michelle

Good Afternoon , thank you for your review and feedback. Unfortunately the alarm was set off in the common area which goes to alarm which is unfortunate. We are pleased you enjoyed your stay and look forward to having you back again. Kind Regards Michelle

4 out of 5

Posted by on 29 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Michelle

Thank you for your review and choosing to stay with us, we appreciate it. Kind Regards Imagine Drift Reservations Team

4 out of 5
Aircon didn't work properly. Couldn't open one door to the balcony and we couldn't lock the other door to balcony. Didn't like using the microwave to toast bread it took forever, lighting too dull in living area. It wasn't 2 bedroom even though advertised as a 2 bedroom. Living area was on the small size. Staff were lovely. Pool was great even though it was cold

Posted by , from Palm Cove Queensland AUD on 28 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Michelle

Good Morning, we endeavour to make your stay as comfortable as possible, please be sure to let us know if there are maintenance issues to allow us the opportunity to rectify these as quickly as possible for you. Kind Regards The Imagine Drift Team

4 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Michelle

Thank you fro your feedback on your recent stay. Kind Regards The Imagine Drift Team

5 out of 5
Great location close to shops and restaurants Very well priced

Posted by on 12 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Michelle

Thank you very much for your review it is appreciated. Kind Regards The Imagine Drift Team

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Michelle

Thank you for your feedback for your recent stay with us. Kind Regards Imagine Drift Reservations Team

4 out of 5
Great service beautiful rooms well appointed. Close to all of palm cove

Posted by , from ingston on murray on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by The Imagine Drift Reception

Dear Janet, Thank you for reviewing Imagine Drift. We are delighted to read that you enjoyed your recent stay with us. We hope to welcome to welcome you back in the near future. Kind Regards, The Imagine Drift Reception

1 out of 5
There was nothing I liked about the property and the only thing unique was how they take a $200 security deposit then take 5 days to give it back.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift, we are sorry to hear that you had not enjoyed your recent stay with us. If you could please contact our management team at Drift, for more information regarding your stay. Kind Regards,

3 out of 5
One of the air conditioners broke down the first night, as it was the long weekend we had to use only one for 4 nights, wires were showing on hairdryer and minimal cooking utensils

Posted by on 29 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift, we appreciate your feedback that you have provided the Resort. Thank you for advising about the hairdryer I will be advising our team to check all hairdryers in units. Kind Regards,

Property Features

Imagine Drift Palm Cove offers its guests an outdoor pool, a children's pool, a spa tub, and a fitness center. WiFi is free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Imagine Drift Palm Cove. Free self parking is available. This 4-star Cairns apartment is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (25.2 km / 15.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Imagine Drift Palm Cove offers 65 accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Cairns apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 44 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (up to 15 years old)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 44 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imagine Drift Palm Cove Apartment
  • Grand Mercure Rockford Esplanade Palm Cove Apartment
  • Mercure Rockford Esplanade
  • Mercure Rockford Esplanade Apartment
  • Palm Cove Grand Mercure
  • Grand Mercure Rockford Esplanade Hotel Palm Cove
  • Mercure Hotel Palm Cove
  • Mercure Palm Cove
  • Grand Mercure Rockford Esplanade Apartment
  • Grand Mercure Rockford Esplanade
  • Imagine Drift Apartment
  • Imagine Drift
  • Imagine Drift Palm Cove Apartment
  • Imagine Drift Palm Cove Palm Cove
  • Imagine Drift Palm Cove Apartment Palm Cove

You should know

  • Imagine Drift Palm Cove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.