4.2 out of 5

"Had everything you need really. The room was clean and tidy. Awesome outdoor pool/deck area. The only negative thing I can find with our stay was t ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

A luxury stay in Palm Cove awaits you at Imagine Drift Palm Cove. You'll be steps from Palm Cove Beach and 3.1 km (1.9 mi) from Clifton Beach. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a balcony or patio and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A DVD player, free newspapers and a ceiling fan are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the on-site fitness centre, spa tub and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a conference centre and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4-star Palm Cove property include Skyrail Rainforest Cableway and Great Barrier Reef.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118 per night

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Family Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Imagine Drift Palm Cove ratings based on 127 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imagine Drift Palm Cove

Everyone (76) Couples (30) Family (20)
5 out of 5
It was very family friendly, not far to drive to do things. Had everything we needed, was only going to stay 1 day and stayed 3 instead.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift, we are happy to hear that you had enjoyed your stay with us. We hope to welcome you back again in the future. Kind Regards,

5 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift, we are happy to hear that you had enjoyed your stay with us. We hope to welcome you back again in the future. Kind Regards,

5 out of 5
Loved and would stay there again I know that smoking is not allowed but could have had a area designated for smokers as all had to go out into car parks away from building and away from car park areas all day and through the night

Posted by on 13 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift. We are happy to hear that you had enjoyed your recent stay with us. Thank you for your recent feedback. We hope to welcome you back again in the future. Kind Regards,

4 out of 5
It would have been nice to have matching glass Champagne and Wine glasses. Decent coffee making facilities would have helped to improve our experience.

Posted by , from Cairns, au on 8 Apr. 2019

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12 Apr. 2019 by Melissa

Dear Local, Thank you for your recent review of Imagine Drift. Thank you for the feedback that you have provided the Resort. We hope to welcome you back again in the future. Kind Regards,

4 out of 5

Posted by on 16 Mar. 2019

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Comment from Hotel Management

5 Apr. 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift. We are happy to see that you had enjoyed your recent stay with us. We hope to welcome you back again in the future. Kind Regards,

5 out of 5
Great location. Fantastic appartment. Spacious. Clean

Posted by on 16 Mar. 2019

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Comment from Hotel Management

16 Mar. 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift. We are happy to hear that you had enjoyed your recent stay with us. We hope to welcome you back again in the future. Kind Regards,

4 out of 5

Posted by on 18 Feb. 2019

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Comment from Hotel Management

5 Apr. 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift. We are happy to see that you had enjoyed your recent stay with us. We hope to welcome you back again in the future. Kind Regards,

5 out of 5

Posted by on 30 Jan. 2019

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5 out of 5
We stayed in a 2 bedroom apartment overlooking the pool and had a fabulous time staying there. Staff were very friendly and it was surrounded by restaurants, a cafe and the local TAB/tavern. Would highly recommend staying here.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by Melissa

Dear Anonymous, Thank you for your recent review of Imagine Drift. Thank you for the great feedback that you have provided the resort. I will be passing on your feedback to our staff. We hope to welcome you back again in the future. Kind Regards,

4 out of 5
Great pool and staff. Cleanliness of room average mould on the roof needed repaint

Posted by on 26 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Imagine Drift

Dear Anonymous, Thank you for your recent review of Imagine Drift. Thank you for the wonderful comment about our pool and staff. We have posted your feedback onto our management team. Kind Regards,

Property Features

Imagine Drift Palm Cove offers its guests an outdoor pool, a kid's pool, a spa tub, and a fitness centre. WiFi is free in public spaces. There are 3 meeting rooms available. A round-trip airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Imagine Drift Palm Cove. Free self parking is available. This 4-star Palm Cove apartment is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (24.8 km / 15.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Imagine Drift Palm Cove offers 65 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies or patios. Flat-screen televisions come with digital channels. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Flat-screen television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

The general deposit is payable by credit card on the date of arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 7 PM.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 44.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (up to 15 years old)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 44.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Rockford Esplanade Palm Cove Apartment
  • Grand Mercure Rockford Esplanade Apartment
  • Grand Mercure Rockford Esplanade Palm Cove
  • Grand Mercure Rockford Esplanade
  • Mercure Hotel Palm Cove
  • Mercure Palm Cove
  • Grand Mercure Rockford Esplanade Hotel Palm Cove
  • Imagine Drift Palm Cove Apartment
  • Imagine Drift Apartment
  • Imagine Drift

You should know

  • Imagine Drift Palm Cove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 9 PM.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.