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The Sens Tulum Riviera By Oasis

4.0 star property
Family-friendly resort on the beach, with 2 outdoor pools

Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free pool cabanas, pool umbrellas
Restaurant
Lobby
2 outdoor pools, free pool cabanas, pool umbrellas
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

View map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780
  • Riviera Maya Golf Club
    ‪3 min drive‬
  • Akumal Beach
    ‪5 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Sens Ocean Front

Sens Ocean Front

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard

Sens Standard

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Akumal

An all-inclusive stay in Akumal awaits you at The Sens Tulum Riviera By Oasis. You'll be 3.2 km (2 mi) from Akumal Beach and 2.1 km (1.3 mi) from Riviera Maya Golf Club. Highlights at this beachfront resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Kin Ha can include hot stone massages, beachside massages, aromatherapy and hydrotherapy along with access to the sauna. With 2 poolside bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free kids' club and kids' swimming pool. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Akumal resort include Xel-Há Park and Half Moon Bay.
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What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Dolphinaris Tulum - 4 min drive - 1.5 km
  • Akumal Beach - 5 min drive - 4.3 km
  • Half Moon Bay - 9 min drive - 6.1 km
  • Yal-ku Lagoon - 10 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Katok - ‬10 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • Yum Buffet
  • ‪Lobby Pub - ‬8 min drive

About this property

The Sens Tulum Riviera By Oasis

Family-friendly resort on the beach, with 2 outdoor pools
The Sens Tulum Riviera By Oasis is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At The Sens Tulum Riviera By Oasis, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a beach bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool and a terrace. Self parking is free.

This 4-star Akumal resort is smoke free.

  • 132 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Gift shop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
The Sens Tulum Riviera By Oasis offers 132 air-conditioned accommodations with free minibar items and a safe. 42-inch flat-screen televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

3 outdoor pools, free pool cabanas, pool umbrellas

Grand Oasis Tulum Riviera

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.6 out of 5, Good, 307 reviews
Grand Oasis Tulum Riviera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from 5 May 2025 to 23 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.94 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

What is the cancellation policy at The Sens Tulum Riviera By Oasis?

The Sens Tulum Riviera By Oasis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Sens Tulum Riviera By Oasis?

Yep, The Sens Tulum Riviera By Oasis has a free self car park.

Are there any beaches close to The Sens Tulum Riviera By Oasis?

The closest beach to The Sens Tulum Riviera By Oasis is Akumal Beach (2.4 km).

Is there a spa on site at The Sens Tulum Riviera By Oasis?

Yep, Kin Ha is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does The Sens Tulum Riviera By Oasis have a pool?

The Sens Tulum Riviera By Oasis has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The property will be renovating the swimming pool from May 5 2025 until November 23 2025 (completion date subject to change).

What luxury perks are available at The Sens Tulum Riviera By Oasis?

The Sens Tulum Riviera By Oasis features a private beach, 2 poolside bars and 2 outdoor pools.

Is The Sens Tulum Riviera By Oasis family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Sens Tulum Riviera By Oasis is a hit with families.

Is there a free airport shuttle available at The Sens Tulum Riviera By Oasis?

No, The Sens Tulum Riviera By Oasis does not offer an airport shuttle service.

Is there a bar or restaurant at The Sens Tulum Riviera By Oasis?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from May 5 2025 until November 23 2025 (completion date subject to change).

What time are check-in & check-out at The Sens Tulum Riviera By Oasis?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Sens Tulum Riviera By Oasis?

No, pets are not allowed.

Is there a golf course on site at The Sens Tulum Riviera By Oasis?

There is a golf course next to The Sens Tulum Riviera By Oasis.

Reviews

The Sens Tulum Riviera By Oasis Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 180 reviews
Rating 8 - Good. 44 out of 180 reviews
Rating 6 - Okay. 32 out of 180 reviews
Rating 4 - Poor. 20 out of 180 reviews
Rating 2 - Terrible. 23 out of 180 reviews

Reviews

8/10 Good

Yubin, Redmond

Stayed 7 nights in Feb 2025

10/10 Excellent

Sheikh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Very good food options. Nice views and lots of amenities.
Stayed 2 nights in Apr 2025

6/10 Okay

diego

Stayed 5 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last night there were some electrical problems and the A/C don’t work properly
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Apr 2025

4/10 Poor

zoraida

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
need to remodel better food
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Alexey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was far away from entrance. It was a challenge and time consuming to reach it during a day
Stayed 7 nights in Apr 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service
Goid hotels..nice people wirking there..NO ELEVATORS ..and walking a lit to go.outside the room ..same to.pick up towels for used on the beach or swi.mi g pool is only 1 pkace to far
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Dining could be better. Choices are minimal and not too good.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sens at grand oasis Tulum is not it! As soon as you walk in it is dark and gloom / not in a sexy or romantic way. Reception was very blah and not welcoming, just a I'm doing my job vibe. I get to the room and it was dated, in disrepair and dirty. I had an ocean view and could barely look through window cause of all the dirty. Food was not great at all. Only perk was that buffet was 24/7 which was cool for snacks. No entertainment at all within the hotel. Do not be fooled by pictures. They have a lot of work to do if they want to keep up.
Stayed 2 nights in Apr 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Mar 2025

6/10 Okay

Eliseo

Liked: Cleanliness, staff & service
The room smelled like dirty water and sewer And 1600 for a room one bed is way too much
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a front beach room!! WoW what a view! And lots restaurants!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If you book Siaan Kaan Master suite you most likely will not get a room even close to what the pictures show. After 3 nights we were finally given the correct room. The rooms they show in the pictures are very nice. The other rooms are very bad, need serious updating and are not clean.
Stayed 1 night in Feb 2025

6/10 Okay

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness needs to be addressed in the rooms.
Stayed 4 nights in Feb 2025

8/10 Good

To, Redmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
Stayed 7 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 4 nights in Feb 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location. Very friendly staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Ana Laura

Travelled with partner
The hotel is nice, the water is beautiful, but VERY rocky. The beach has eroded and doesn't look like it does in the pictures. Location is amazing but it needs updates & upgrades. Loved that our room was able to open up right to the water, but the room itself is not the greatest. We couldn't see much past a giant ATV parked right outside our window the entire time. It rained and our room (despite being on the first floor) had a bad leak all night. Had to set up a garbage can to catch the water. Despite that, most of the staff was great and attentive. The food, although limited was decent. Booked a spa massage and had to PHYSICALLY STOP THE MASSEUSE from excessive touch in areas he knew full well were pushing boundaries. This after a verbal warning. The pool is FREEZING. The pool bar wasn't always open or staffed.
Stayed 3 nights in Dec 2024

4/10 Poor

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we booked was not the room we were given. The picture of the Kian Master Suite with cabana as shown on Expedia and on the Sens Tulum site does not exist at this property. The staff at the check in are aware of the “problems “ and just push every one through the process and keep things moving. Sales for the Vacation Club and the 90 minute presentation are very aggressive. The food was very good and servers were pleasant. Overall a very stressful, disappointing experience.
Stayed 6 nights in Feb 2025