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Waitakere Resort & Spa

4.0 star property
Mountain hotel with a full-service spa, in the vicinity of Arataki Visitor Centre

Photo gallery for Waitakere Resort & Spa

Breakfast, lunch and dinner served
Lounge
View from room
Luxury Gate Villa | Living area
Luxury Gate Villa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
The current price is AU$177
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
573 Scenic Drive, Auckland, 0612
  • Place, Arataki Visitor Centre
    ‪4 min drive‬
  • Place, Waitakere Golf Club
    ‪9 min drive‬
  • Place, Waitakere Ranges
    ‪9 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Gate Villa

Luxury Gate Villa | Living area

Luxury Gate Villa

  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Loft Room

Loft Room

Loft Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Spa Apartment

Garden Spa Apartment

Garden Spa Apartment

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Garden Spa View Apartment

Garden Spa View Apartment

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Premier Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Premier Room with City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Room

Television

Loft Room

  • Sleeps 2

View all photos for Luxury Gate Villa

Premium bedding, in-room safe, desk, blackout curtains

Luxury Gate Villa

  • Sleeps 4

Garden Spa Apartment

  • Sleeps 4

Garden Spa View Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment With City View

Premium bedding, in-room safe, desk, blackout curtains

Two-Bedroom Apartment With City View

  • Sleeps 4

View all photos for Premier Room With City View

Bathroom

Premier Room With City View

  • Sleeps 2

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About the area

Auckland

At Waitakere Resort & Spa, you'll be 6.4 km (4 mi) from Arataki Visitor Centre and 10 km (6.2 mi) from Waitakere Ranges. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with reflexology and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. 861 square feet (80 square metres) of event facilities include meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Waiatarua hotel include Waitakere Golf Club and Western Springs Stadium.

What's nearby

  • Arataki Visitor Centre - 4 min drive - 7.2 km
  • Artisan Wine - 8 min drive - 8.7 km
  • Waitakere Golf Club - 9 min drive - 11.9 km
  • Waitakere Ranges - 9 min drive - 10.8 km
  • Piha Beach - 15 min drive - 18.0 km

Getting around

  • Waitakere Station - 13 min drive
  • Auckland (AKL-Auckland Intl.) - 46 min drive

Restaurants

  • ‪Bmk - Bun Mee Kiwi - ‬12 min drive
  • ‪Swanson RSA - ‬14 min drive
  • ‪Korero Cafe - ‬15 min drive
  • ‪Swanson Station Cafe - ‬13 min drive
  • ‪McDonald's - ‬12 min drive

About this property

Waitakere Resort & Spa

Mountain hotel with a full-service spa, in the vicinity of Arataki Visitor Centre
Waitakere Resort & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the business-friendly Waitakere Resort & Spa. Self parking is free.

This 4-star Auckland hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waitakere Resort & Spa offers 26 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 120-cm flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Vineyard

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (861 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Frequently asked questions

What is the cancellation policy at Waitakere Resort & Spa?

Waitakere Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waitakere Resort & Spa?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Waitakere Resort & Spa on 15 Mar 2026 start from AU$176.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waitakere Resort & Spa?

Yep, Waitakere Resort & Spa has a free self car park.

Are there any beaches close to Waitakere Resort & Spa?

The closest beach to Waitakere Resort & Spa is Piha Beach (9.3 km).

Is there a spa on site at Waitakere Resort & Spa?

Yep, there is an onsite spa at Waitakere Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Waitakere Resort & Spa have a pool?

Waitakere Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Waitakere Resort & Spa?

Waitakere Resort & Spa features a full-service spa, a vineyard and an outdoor pool.

What makes Waitakere Resort & Spa a romantic place to stay?

A vineyard and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Waitakere Resort & Spa.

Does Waitakere Resort & Spa serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Waitakere Resort & Spa?

No, Waitakere Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Waitakere Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Waitakere Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Waitakere Resort & Spa?

No, pets are not allowed.

Is there a golf course on site at Waitakere Resort & Spa?

There is a golf course next to Waitakere Resort & Spa.

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 502 reviews
Rating 8 - Good. 165 out of 502 reviews
Rating 6 - Okay. 41 out of 502 reviews
Rating 4 - Poor. 19 out of 502 reviews
Rating 2 - Terrible. 15 out of 502 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was clean and the views were stunning. The food was really nice and the service was quick. Will be going back 😊😊
Stayed 2 nights in Nov 2025

6/10 Okay

Brian

Travelled with partner
Liked: Amenities
Spectacular views but hotel itself needs a bit of a facelift. Narrow windy road to enter the hotel, be prepared
Stayed 1 night in Nov 2025

10/10 Excellent

Vinson

I’ve been here many times and I enjoyed every stay. Very friendly and professional staff AAA+++
Stayed 1 night in Nov 2025

8/10 Good

Larraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Assistant from staff was excellent. We were offered a room upgrade but enjoyed the one we'd chosen, as it had lots of room and was comfortable. The complimentary body wash and moisturiser was wonderful with the manuka honey and kawakawa ingredients. We loved the quirky scenic drive from the main road. Nice views of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, unique property with amazing views!
Stayed 5 nights in Oct 2025

6/10 Okay

Courtney

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place, thanks for the stay!
Stayed 1 night in Sep 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for a continental breakfast that I paid extra for. After showing the documents they wouldn’t make any changes. I was told to see Expedia.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The spa bath was enjoyable. The views were absolutely fabulous. Bush walks on your doorstep. Worth to stay at.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! Beautifully positioned amongst nature with fabulous views. Our room was spacious, clean, bright and airy with a gorgeous outlook towards Auckland city. The bathroom was luxurious. The restaurant served very nice meals for dinner and breakfast and friendly wait staff. We only booked for one night but would have loved to stay longer. Great spot to explore the nearby beaches of Piha and Bethels
Stayed 1 night in Sep 2025

8/10 Good

Pauline

Liked: Staff & service, property conditions & facilities
I loved the quiet surroundings. The staff were excellent - very friendly and accommodating. The bed was really comfortable. The room was excellent - spacious and had everything I needed. 2 small things I didn't like - the fridge needed a clean and so did the drawer in the bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miodrag, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal environment, you need to come to see it yourself: it is like you are in the city, but actually in the middle of untouched forest.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor was a bit outdated but the views and gardens are outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Mukesh, Auckland

Stayed 1 night in Aug 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service
Beautiful food. Comfortable rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Travelled with partner
Disliked: Amenities
We stayed in one of the two apartments. It smelt damp, the bed was very hard and uncomfortable and the couches had stains on them. Unfortunately the beautiful view didn't make up for that and the sauna didn't seem to ever get to temperature.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinson

Business traveller, Travelled with partner
Liked: Amenities
Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and view. Very large room with comfortable bed. Will definitely be back.
Stayed 1 night in Jun 2025

8/10 Good

heather

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views were amazing , staff were very friendly
Stayed 1 night in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time, there was an old biscuit that was under one of the beds and there was ants and a blow fly but the service and food was great I really enjoyed my getaway the workers were very nice and Im definitely coming back again
Stayed 3 nights in May 2025

8/10 Good

Wayne

Liked: Staff & service
We stayed in one of the cabins, was very private although the unit smelt very musty during our 2-night stay. There are no lights (bulbs have been taken out) on the driveway, so very dark walking from restaurant back to our cabin in the evening, could easily have walked over the bank as you cannot see anything
Stayed 2 nights in Apr 2025

10/10 Excellent

eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay where your surrounded by nature and peacefulness. I loved the food at the restaurant and recommend the eye fillet and the secrets of citrus for dessert!
Stayed 2 nights in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
The view is amazing and the amenities on site meant that you could relax.
Stayed 2 nights in Mar 2025

8/10 Good

Keryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful, really comfortable beds
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Patio and outdated hotel
Stayed 2 nights in Mar 2025