See all properties
Save

Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Carlton Plaza Hotel

Relax in our spacious lobby with comfortable seating and decorative touches.
Relax in comfort with a large bed, sofa, and desk, perfect for work or unwinding.
Enjoy a warm meal in this rustic restaurant with a mounted ram's head, comfortable seating, and a view of the outside.
Classic corner building with a prominent entrance, large windows, and decorative elements.
Work in style with a modern office space featuring a large abstract painting, wall-mounted monitors, and a comfortable desk setup.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available
The current price is AU$273
includes taxes & fees
20 July - 21 July

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Chinatown
    ‪3 min walk‬
  • Royal BC Museum
    ‪13 min walk‬
  • British Columbia Parliament Building
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Victoria

Best Western Plus Carlton Plaza Hotel places you in the centre of Victoria, steps from The McPherson Playhouse and within a short 5-minute stroll of Market Square. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 1:00 PM and on weekends between 8:00 AM and 1:00 PM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Victoria hotel include Chinatown and Fan Tan Alley.

What's nearby

  • Chinatown - 3 min walk - 0.3 km
  • Royal BC Museum - 13 min walk - 1.1 km
  • British Columbia Parliament Building - 13 min walk - 1.2 km
  • Victoria Harbour - 13 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian hotel with fitness centre and 24-hour business centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This Edwardian Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Similar properties

Hotel Rialto features a classic, symmetrical facade with evenly spaced windows and a central entrance.

Hotel Rialto

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,261 reviews
Hotel Rialto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is parking available at Best Western Plus Carlton Plaza Hotel?

Yep, Best Western Plus Carlton Plaza Hotel has valet parking with in/out privileges for CAD 30 per day.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 19 July 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 20 July 2025 start from AU$273.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carlton Plaza Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carlton Plaza Hotel is a hit with families.

Does Best Western Plus Carlton Plaza Hotel serve breakfast?

Yeah, full brekkie is on offer on weekdays between 7:00 AM and 1:00 PM and weekends between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Best Western Plus Carlton Plaza Hotel?

No, Best Western Plus Carlton Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carlton Plaza Hotel?

Yep, you can grab a meal at Best Western Plus Carlton Plaza Hotel's onsite restaurant.

What time are check-in & check-out at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

No, only service animals are allowed.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 729 out of 1162 reviews
Rating 8 - Good. 293 out of 1162 reviews
Rating 6 - Okay. 90 out of 1162 reviews
Rating 4 - Poor. 27 out of 1162 reviews
Rating 2 - Terrible. 23 out of 1162 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in May 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was clean with recent updates.

Stayed 3 nights in Apr 2025

10/10 Excellent

darren

Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The staff was friendly and always checking to make sure our needs were met. They checked us in way early, which was great. The room was large and comfortable, but basic. Small fridge, Keurig machine, water kettle but no microwave. Can't beat the location. Right in the heart of Victoria and easy walk to all major attractions and great restaurants. Breakfast not included but there is a restaurant in the building open for breakfast and lunch. Definitely recommend and would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by staff. Very responsive. Great location for convenience. Good free coffee in room and lobby.
Stayed 7 nights in Apr 2025

10/10 Excellent

AdamVox

Liked: Cleanliness, property conditions & facilities, room comfort

Lush

All the room was really nice everyone was lovely and I would definitely stay there again over the choice of staying at Ocean Island hostel
Stayed 1 night in Apr 2025

10/10 Excellent

Alexia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff was great. Room was clean and in a great location. Nick went above and beyond to make sure we had a great stay as this was our first time in Victoria.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robichaud

Liked: Amenities
Very nice and staff ho out of their way to help you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Vy, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location. I enjoyed the time staying here. The parking is a bit awkward due to the city set up, but you have to figure it out at some point.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mishael

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in fantastic location. Top notch service
Stayed 1 night in Apr 2025

4/10 Poor

Si Hyung

Stayed 2 nights in Mar 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Rikard

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room and the friendly helpful staff, and the coffee machine in the lobby. The night club base sounds when open. Perhaps a bit uneasy on Douglas St. in the evenings.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tommy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says parking, theres no parking other then valet. Parking is tight and expensive and in a completely seperate building almost a block away. Other then that the hotel was great. The room accomadated us (family of 5, 3 children) perfectly. It was very clean, the coffee machine was a plus (though odd hours) and the staff were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and up to date. The store fronts around are dilapidated (some) and the construction in the area is the only aspect I was not to happy with the location.
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music in bar kept us up until 2am.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right downtown walking distance to most places

Great location right downtown, walking distance to everywhere we needed to go! Very helpful, friendly staff! Valet parking was a great service! Comfortable rooms!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your hospitality.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay for our Spring Break trip to Victoria. Great location. Amazing staff. Great rooms. All around really great value.
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that there’s valet service for parking. Hotel is comfy, everything tidy, clean, repeat customers here…fifth visit here. Great service. Will gladly return.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonabie

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Bob

Stayed 2 nights in Apr 2025