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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian Victoria hotel in Downtown Victoria with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Daily full breakfast for a fee
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Government Street
    1 min walk
  • The McPherson Playhouse
    2 min walk
  • Chinatown
    4 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    8 min walk

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

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4.6 out of 5, Wonderful, (1828)
The price is AU$216
for 1 night
includes taxes & fees
6 Nov - 7 Nov
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About the area

Victoria

Best Western Plus Carlton Plaza Hotel places you in the centre of Victoria, steps from The McPherson Playhouse and within a short 5-minute stroll of Market Square. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Full breakfast is available daily between 8:00 AM and 1:00 PM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Victoria hotel include Chinatown and Fan Tan Alley.

What's nearby

  • Chinatown - 4 min walk
  • Royal BC Museum - 11 min walk
  • British Columbia Parliament Building - 13 min walk
  • Victoria Harbour - 14 min walk
  • Victoria Clipper Ferry Terminal - 18 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hope Key Restaurant - ‬1 min walk
  • ‪The Mint - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian Victoria hotel in Downtown Victoria with a fitness centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This Edwardian Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is parking available at Best Western Plus Carlton Plaza Hotel?

Yep, Best Western Plus Carlton Plaza Hotel has valet parking with in/out privileges for CAD 20 per day.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 17 Nov 2024 start from AU$163.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carlton Plaza Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carlton Plaza Hotel is a hit with families.

Does Best Western Plus Carlton Plaza Hotel serve breakfast?

Yeah, full brekkie is on offer daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Best Western Plus Carlton Plaza Hotel?

No, Best Western Plus Carlton Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carlton Plaza Hotel?

Yep, you can grab a meal at Best Western Plus Carlton Plaza Hotel's onsite restaurant.

What time are check-in & check-out at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

No, only service animals are allowed.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Herminigilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample room for a family of 6. Excellent staff during check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay when visiting Victoria
We enjoy our stay at best western very much. Staffs are very friendly and responsive. The location is great, short walk to Chinatown or downtown Victoria. Definitely a great place to come back to.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lotfi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room 203 you can’t open the blinds because it is nasty outside the windows also the room with the king bed has no AC.
Stayed 1 night in Jul 2024

6/10 Okay

Jeremy

Business traveller
Liked: Cleanliness, staff & service
The room was not good value for the cost. The mattress needs upgrading. The bathroom was cramped. The toilet was undersized. The light switch to turn the headboard light strip on and off was not conveniently located.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Amenities
The staff were very friendly & efficent.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Stayed 2 nights in Jul 2024

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Krizzia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Metod

Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonya

Stayed 1 night in Jul 2024

6/10 Okay

Yaniv

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael, Dallas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location if you want to hoof it around Victoria shopping and night life. Service was excellent and the room was clean and quiet. The rest of the facilities were a little funky with separate elevators to get to different parts of the building (used to be two separate buildings). Fitness center was okay but the restaurant in the lobby served great breakfast. Hate paying for parking (hotels are going to start charging for oxygen next) so I parked down the street at a city lot for half the price.
Stayed 1 night in Jun 2024

10/10 Excellent

Esibon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this location! It was super clean, very close to shopping and dining and the staff was extremely friendly and helpful. Whenever we had any questions or needed extra room items, they were kind and helpful with quick service. The hotel itself is a 2 min walk from Chinatown and 2 blocks away from the water. We didn’t have a rental car but we really didn’t need it. It is about a 20 min walk from the Empress, but it’s a downhill walk so it wasn’t bad. The front desk can also call a taxi for you, which we did for our trip to the airport. The only downside is that it’s located right above a nightclub. It wasn’t bad at all on weekdays, but on Friday night we could hear people outside talking and hanging out in the middle of the night. Nothing that the hotel can do about it, but FYI.
Stayed 5 nights in Jul 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nushreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel! It was within walking distance to the parliament building and all the amenities downtown has to offer. The room was a bit small for a family of 3 but it was a nice and clean room.
Stayed 3 nights in Jul 2024

6/10 Okay

Cory

Liked: Cleanliness, property conditions & facilities
sat and waited 40 for valet parking to find out it was brought out and parked my 1 ton truck around the corner and hung keys back up as we waited in lobby until i asked what was taking so long
Stayed 1 night in Jun 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Melanie

Stayed 1 night in Jul 2024

2/10 Terrible

NARAYANAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight cancelled . Still they charged huge amount for cancellation. Travel protection insurance by expedia is is a big fraud. They dont really give any protection Generali Global Assistance & Insurance Services Policy
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was really nice. Only thing i can say is bathroom is on the small side.
Stayed 2 nights in Jul 2024