See all properties
Save

Best Western Plus Carlton Plaza Hotel

3.5 star property

Photo gallery for Best Western Plus Carlton Plaza Hotel

Exterior
Exterior
Dining
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$246
includes taxes & fees
18 May - 19 May

Explore the area

View map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(35 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Two Double Suite

  • Sleeps 5
  • Free Wi-Fi

Family Two Queen Room

  • Sleeps 5
  • Free Wi-Fi

King Suite with Kitchenette

  • Sleeps 4
  • Free Wi-Fi

King and Queen Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(31 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Traditional Two Double Room

  • Sleeps 3
  • Free Wi-Fi

Traditional King Room

  • Sleeps 2
  • Free Wi-Fi

King Studio Suite

  • Sleeps 4
  • Free Wi-Fi

You may also like

Ad

Hotel Rialto

Downtown Victoria
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 2,619 reviews
The price is AU$316
includes taxes & fees
18 May - 19 May
Hotel Rialto

About the area

Victoria

Best Western Plus Carlton Plaza Hotel places you in the centre of Victoria, steps from The McPherson Playhouse and within a short 5-minute stroll of Market Square. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 1:00 PM and on weekends between 8:00 AM and 1:00 PM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Victoria hotel include Chinatown and Fan Tan Alley.

What's nearby

  • Lower Johnson Street - 1 min walk - 0.0 km
  • Government Street - 1 min walk - 0.2 km
  • The McPherson Playhouse - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Hope Key Restaurant - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Superior Room, 1 King Bed
Hotel Rialto
Downtown Victoria
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 2,619 reviews
The price is AU$316
includes taxes & fees
18 May - 19 May
Hotel Rialto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 19

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel

Best Western Carlton Plaza Hotel

Best Western Plus Carlton

Best Western Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Victoria

Carlton Plaza Hotel

Hotel Best Western Carlton

Hotel Carlton Plaza

Victoria Best Western

Best Western Victoria

Best Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is parking available at Best Western Plus Carlton Plaza Hotel?

Yep, Best Western Plus Carlton Plaza Hotel has valet parking with in/out privileges for CAD 30 per day.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 18 May 2026 start from AU$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carlton Plaza Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carlton Plaza Hotel is a hit with families.

Does Best Western Plus Carlton Plaza Hotel serve breakfast?

Yeah, full brekkie is on offer on weekdays between 7:00 AM and 1:00 PM and weekends between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Best Western Plus Carlton Plaza Hotel?

No, Best Western Plus Carlton Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carlton Plaza Hotel?

Yep, you can grab a meal at Best Western Plus Carlton Plaza Hotel's onsite restaurant.

What time are check-in & check-out at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

No, only service animals are allowed.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 939 out of 1447 reviews
Rating 8 - Good. 335 out of 1447 reviews
Rating 6 - Okay. 109 out of 1447 reviews
Rating 4 - Poor. 32 out of 1447 reviews
Rating 2 - Terrible. 32 out of 1447 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Great stay at Best Western Plus on Johnson Street in Victoria. The staff are friendly and responsive, requests were handled quickly, and housekeeping was flexible and accommodating. Comfortable and convenient experience — would recommend!
Stayed 22 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Marc Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

jawd

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

8/10 Good

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great location, clean, good staff communication. Cons: noise level from hallway/neighbour (large gap underneath door), heater in room can be loud when it's running
Stayed 6 nights in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Gaganjot, Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good service !
Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Stayed 1 night in Jan 2026

4/10 Poor

Laureen

The guest I booked for reported that the front desk was not very cheerful when the guest reported that the bar was very loud and she couldn't get to sleep. She was offered ear plugs, but it was not a restful time there. The other guest who was on the 9th floor also reported hearing the loud music from the bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara, Sooke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recent renovations really uplifted the hotel. Clean and modern. Friendly staff. Great breakfast
Stayed 1 night in Jan 2026

8/10 Good

Jenna, Port Alberni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The tub did not drain well. Feet were soaking under water while showering. Drain needs to be fixed/unplugged.
Stayed 1 night in Jan 2026

8/10 Good

Tammy, Courtenay

Stayed 1 night in Jan 2026

8/10 Good

Jason

Stayed 2 nights in Jan 2026

6/10 Okay

Shannon, Campbell River

Travelled with group
Liked: Cleanliness, amenities
Amazing staff and service, and very clean, however, very loud on weekends with nightclub below and partiers in the halls at all hours. Would stay again if I was there mid week as it’s a very convenient location and I love the valet parking but I wouldn’t consider it for a Fri or Sat night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bodhi

Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, free coffee machine in lobby, great location, reasonably priced
Stayed 6 nights in Jan 2026

6/10 Okay

omar

Stayed 1 night in Jan 2026

8/10 Good

Bambi

Stayed 1 night in Jan 2026

10/10 Excellent

Anmoldeep

Stayed 1 night in Jan 2026

8/10 Good

Dilnawaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent property.
Stayed 2 nights in Jan 2026

8/10 Good

Sheri

Stayed 1 night in Jan 2026

10/10 Excellent

Stanley

Stayed 4 nights in Jan 2026

8/10 Good

Ellisa

It was clean, staff were very nice and helpful. Restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

Zaheen Sharar

Stayed 1 night in Jan 2026