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4.3 out of 5

"size of rooms, cleanliness, water pressure, access " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

At Quest North Ryde, you'll be 4.6 km (2.9 mi) from Macquarie University and 10.8 km (6.7 mi) from DFO Homebush. Highlights at this property include 2 restaurants, an outdoor swimming pool, and a bar/lounge.

Each apartment is soundproofed and features free WiFi, a TV, and a safe. Room service, a hair dryer, and a phone are also available. Limited housekeeping is available.

Enjoy the fitness center and spa tub. Business amenities include conference space and a business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 4-star North Ryde property include Sydney Harbour Bridge and Circular Quay.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$80* Per night/room 21 Jun. - 22 Jun.

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Two Bedroom

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior One Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest North Ryde ratings based on 537 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest North Ryde

Everyone (249) Couples (200) Business (3) Family (80)
5 out of 5
size of rooms, cleanliness, water pressure, access

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Quest

Thank you for sharing your wonderful experience. We pride ourselves on the size of our apartments and we are so happy you too agree. Warm Regards, Tegan Norrish Front Office Manager.

5 out of 5
The location was perfect for me to access shopping centres lasso the University is in walking distance the food options are easy to walk to

Posted by , from Melbourne on 9 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Quest North Ryde.

Thank you for sharing your wonderful review on expedia from your stay with us. We look forward to welcoming you back soon. Warm Regards, Tegan Norrish Front Office Manager.

4 out of 5
Great staff, friendly, professional and very helpful, but building a bit old.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Quest

Thank you for your feedback we hope to welcome you back to our newer refurbished apartments. Regards, Tegan N Front Office Manager

4 out of 5
Parking was easy just drive down underneath , the room was absolutely fabulous bed awesome lovely comfy lounges 2 tvs ! The restaurant so so ha du I ate there every meal at Basil’s rhe dinners are good but never would I pay $27:50 for scrambled egg and white toast which included a nice filter coffee and reconstituted o juice and small bowl of rockmelon grapes and honey dew with yoghurt I will go to the cafe next time pasta was amazing and would definitely stay there again. I didn’t like location at first but it worked out really good I’m now at travel lodge NRYDE and there is absolutely nothing here never ever again o ly one disgusting cafe st the hospital/uni

Posted by on 12 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Quest

Thank you for choosing Quest North Ryde. We have shared your experience with the restaurant, and on behalf of the restaurant we would like to the apologise for the inconvenience. We are happy to hear you enjoyed your stay and we look forward to welcoming you back soon. Regards, Tegan N Front Office Manager.

4 out of 5
Very well located, close to Chatswood and fair prices. The underground parking looks like a Salvos on a Saturday late afternoon, very cluttered with stuff.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Quest

Thank you for choosing Quest North Ryde, as we are currently undergoing renovations and do not have storage we have furniture in our carpark which will be moved shortly. We hope to welcome you back in the future. Warm Regards, Tegan N Front Office Manager.

5 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Quest.

Thank you for your review on expedia. We hope to welcome you back soon . Regards, Tegan N Front Office Manager

4 out of 5

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Quest

Thank you for your score on expedia. We look forward to welcoming you back soon Regards, Tegan N Front Office Manage. Regards, Tegan N Front Office Manager.

4 out of 5
Wotif had confirmed the wrong room with 'The Quest' so we had a terrible experience when checking in

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Quest

I am deeply sorry to hear of your experience, if I can request for you to contact myself directly to provide further feedback. I look forward to hearing from you soon. Warm Regards, Tegan N Front Office Manager.

4 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Quest

Thank you for choosing Quest North Ryde, we look forward to welcoming you back soon. Warm Regards, Tegan Front Office Manager.

3 out of 5
Parking is a problem at this hotel, as a lot of the car spaces are being used to store renovating products. I was charged for parking but couldn’t get a park so was refunded on check out. The dishes in our apartment were dirty and when I went to open the screen door to the balcony it literally fell of the frame in my hand. They are starting to renovate which in my opinion is overdue. The pool and spa were the best features of this property.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Quest

Good Morning, Thank you for taking the time to share your feedback, we currently are undergoing renovations to our apartments and rest assure your feedback is very much appreciated, If you would like to contact me with your booking details I will be able to further investigate your feedback in relation to the housekeeping issues you experience. I hope to hear from you and be given the opportunity to welcome you back. Warm Regards, Tegan Front Office Manager.

Property Features

Quest North Ryde offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, barbecue grills, and a garden are also featured at the business-friendly Quest North Ryde. For a fee, parking is available. This 4-star North Ryde apartment is smoke free.

  • 173 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (29.7 km / 18.5 mi)
  • Train station: North Ryde Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest North Ryde offers 173 air-conditioned accommodations with safes and hair dryers. Televisions come with pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

  • In-room dining (limited hours)
  • Television
  • Movies for purchase
  • Electric kettle
  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Quest North Ryde has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 24.95 per person (approximately)
  • Fee for in-room wired Internet: AUD 0 per night (rates may vary)
  • Secured self parking fee: AUD 10 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of AUD 2.05

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • North Ryde Quest
  • Quest Apartment North Ryde
  • Quest North Ryde
  • Quest Hotel North Ryde
  • Quest North Ryde Hotel North Ryde
  • Quest North Ryde Apartment
  • Quest North Ryde Apartment
  • Quest North Ryde North Ryde
  • Quest North Ryde Apartment North Ryde

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.