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4.3 out of 5

"The bed is comfortable. Unfortunately, the cleanliness is not up to standard. Hair on bathroom floor was not vacummed and bathtub drain hole not clear ... " More

By a verified traveller on Fri 01 Mar 2024

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Hotel Description

At Rydges Norwest Sydney you'll be 2.3 km (1.4 mi) from Bella Vista Farm and 3.5 km (2.2 mi) from Norwest Private Hospital. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Rebellion Bar and Grill, is open for dinner. Enjoy the gym and pool loungers. 4618 square feet (429 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas and laundry facilities.

Places within a 15-minute drive of this 4-star Norwest hotel include Featherdale Wildlife Park and CommBank Stadium.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$129* Per night/room 7 Apr. - 8 Apr.

Superior Room, 1 King Bed (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds (Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rydges Norwest Sydney ratings based on 493 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Norwest Sydney

Everyone (245) Couples (129) Business (5) Family (98) Other (1)
3 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Liam Sammut - Duty Manager

Thank you, Judy, for reviewing your recent stay with us.

3 out of 5
The bed is comfortable. Unfortunately, the cleanliness is not up to standard. Hair on bathroom floor was not vacummed and bathtub drain hole not cleared resulted water unable to run through when taking shower. 😑

Posted by on 1 Mar. 2024

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Comment from Hotel Management

1 Mar. 2024 by Liam Sammut - Duty Manager

Dear Jessica,Thank you for taking the time to review your recent stay with us, its feedback like this that allows us to identify areas in which we can improve. We thank you for bringing this to our attention and do hope you allow us to prove that the feedback has not gone ignored.

3 out of 5

Posted by on 26 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Liam Sammut - Duty Manager

Dear Elizabeth, thank you for taking the time to review your recent stay at Rydges Norwest Sydney, we appreciate your feedback.

4 out of 5
The rooms are light and huge which was great but have very little in them, could easily fit microwave, more than one chair, coffee table. parking was free and easy. Location is quiet but there are plenty of good shops and restaurants a short drive away. Would recommend

Posted by on 24 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Liam Sammut - Duty Manager

Thank you, Shaun, for reviewing your recent stay with us. We truly appreciate your feedback and hope to welcome you back again soon!

4 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by Mitch Plenge, Rooms Division Manager

Dear Greg, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

4 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by Mitch Plenge, Rooms Division Manager

Dear Greg, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

4 out of 5
All good,shouldn’t be advertising a laundry service where there isn’t one,then try to change extra for an outside service. Aircon vent was filthy and some PowerPoints didn’t work

Posted by on 13 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Mitch Plenge, Rooms Division Manager

Dear Bruce, Thank you for providing us your feedback. We are sorry to hear you were not aware of our Laundry Machine on level 2, we can also provide laundering via a 3rd party for suits and business shirts etc. at their cost. We extend our apologize for the dusty vent and the PowerPoint issues, we will have our team investigate Kind Regards,

2 out of 5
On first impression, the hotel wasn’t too bad, but…night one we wanted room service but were told there wasn’t anyone to bring it too our room. Even us asking to collect and take it to our room ourselves resulted in head scratching. We also asked where the guest laundry was and were directed to the second floor. On arrival at the laundry we were greeted with an “out of service” sign on the door, which remained for the four days we were there. The fold out child’s bed was made up with bedsheets that appeared used (clean hotel sheets are flat, not crumpled). There was a noise for the entirety of the stay that sounded like masonry drilling into concrete - 24 hrs a day. Coffee/sugar not replenished each day. Cold shower water on the first night. Other than that it was good. The staff were friendly, so that was a positive. The price was cheap for Sydney, I guess you get what you pay for, even out in the suburbs.

Posted by on 3 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Mitch Plenge, Rooms Division Manager

Dear Damien, Thank you for taking the time to provide us your feedback. I am sorry to hear there was some confusion about taking food to your room, we unfortunately had room service closed during your stay - but the team was able to allow self collection. Our laundry machine unfortunately was broken by a guest, a replacement did not arrive during your stay i do apologize. I assure you all our sheets are cleaned, i do apologize there were some creases. We will need to investigate the noise issue, there is no construction going on nor 24hrs a day. We are deeply sorry for the hot water issues that occurred, our external contractor has rectified this Kind Regards,

4 out of 5
All round good facility.

Posted by on 29 Dec. 2023

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Comment from Hotel Management

2 Jan. 2024 by Mitch Plenge, Rooms Division Manager

Dear Peter, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Kind Regards,

3 out of 5
The property is aged and poorly maintained. Not what I expected from Rydges.

Posted by on 27 Dec. 2023

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Comment from Hotel Management

2 Jan. 2024 by Mitch Plenge, Rooms Division Manager

Dear Pip, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. Sorry to hear you found the hotel to not be what you expected. We have our team constantly seeking to improve areas of the hotel and ensure it is well maintained. Kind Regards,

About the Rydges Norwest Sydney

Location 1 Columbia Court, Norwest, NSW 2153

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4618 square feet (429 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Rydges Norwest Sydney. Self parking is free. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 4618 sq ft of conference space
  • 429 sq m of conference space
  • Built in 2000
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Sydney Seven Hills Station (7.8 km / 4.9 mi)
  • Metro station: Norwest Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Rydges Norwest Sydney offers 132 accommodations with minibars and safes. Plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Rebellion Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Norwest
  • Crowne Plaza Norwest Baulkham Hills
  • Crowne Plaza Norwest Hotel
  • Crowne Plaza Norwest Hotel Baulkham Hills
  • Norwest Crowne Plaza
  • Novotel Sydney Norwest Hotel Baulkham Hills
  • Novotel Sydney Norwest Hotel
  • Novotel Sydney Norwest Baulkham Hills
  • Crowne Plaza Norwest Sydney Hotel Baulkham Hills
  • Crowne Plaza Baulkham Hills
  • Rydges Norwest Sydney Hotel
  • Norwest Rydges Norwest Sydney Hotel
  • Rydges Norwest Sydney Norwest
  • Hotel Rydges Norwest Sydney Norwest
  • Hotel Rydges Norwest Sydney
  • Rydges Sydney Hotel
  • Rydges Sydney
  • Novotel Sydney Norwest
  • Crowne Plaza Norwest
  • Rydges Norwest Sydney Hotel
  • Rydges Norwest Sydney Norwest
  • Rydges Norwest Sydney Hotel Norwest

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.