4.6 out of 5

"Very convenient to the Convention Centre which is why we booked. First time we have stayed at the hotel since the refurbishment and was very impresse ... " More

By a verified traveller on Thu 30 Aug 2018

Enter dates to see availability

Hotel Description

A luxury stay in Sydney awaits you at Novotel Sydney Darling Square. Within just a 15-minute stroll, you'll find popular places like Capitol Theatre and World Square Shopping Centre. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 230 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Pillow menus and free toiletries are nice touches to enhance your stay. Safes, hairdryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and has a 24-hour front desk. Added amenities include a conference centre and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Sydney hotel, attractions include International Convention Centre Sydney and Sydney Town Hall.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$183 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Novotel Sydney Darling Square ratings based on 69 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Sydney Darling Square

Everyone (64) Couples (2) Family (1)
5 out of 5
Location and ease of parking, great facility and central to cbd

Posted by on 20 Feb. 2019

Was this review helpful to you?
4 out of 5
Room was very nice, service was excellent breakfast was amazing

Posted by on 17 Feb. 2019

Was this review helpful to you?
1 out of 5
When booking says parking available, what they fail to say is its 1km and $46 extra. Won't be staying at another Accor hotel again.

Posted by on 16 Feb. 2019

Was this review helpful to you?
5 out of 5
The hotel ended up double booked through Wotif and other booking agencies, due to the multiple cancelations experienced at Sydney Airport. The hotel staff were exceptional and found alternate accomodation at the Soffitel for a number of customers that were likewise affected. Hats off to the Accor brand in the manner this was dealt with.

Posted by on 10 Feb. 2019

Was this review helpful to you?
5 out of 5
The check in for smooth and quick and the upgrade was a lovely surprise! Our rooms were fantastic and very comfortable!

Posted by on 9 Feb. 2019

Was this review helpful to you?
2 out of 5
Location. No parking. Given wrong novotel. Overpriced

Posted by on 9 Feb. 2019

Was this review helpful to you?
5 out of 5
This was just a one night stay as we were in Sydney to see a show and I’d just wanted something close, clean and no fuss. I was impressed by the helpful front counter staff at both check in and check out. The service at break feast was also excellent, the gentleman greeting guests was very polite, the lady who assisted me when I managed to mess up making a cappuccino and the other staff who rather then waste fruit at the end of service nicely platted it on individual plates and walked around offering them to guests - I was really impressed by this having travelled a lot with worm over the years and witnessing a shameful amount of waste. We did have a random fire alarm activation in our room that I was unaware of because of how the system works at this location and it was actually a false activation and we’d been in bed still having a sleep in but even this was handled politely. However the front desk lady who checked us in on. the afternoon of check in, the front desk gentlemen who checked us out and the breakfasts staff were all individually polite, genuinely welcoming without going over board and it was a really nice experience because it was notably a nice environment. Thank you to the team at the Novotel at this location, my son and I were appreciative of how lovely you were to deal with.

Posted by on 4 Feb. 2019

Was this review helpful to you?
4 out of 5
Great location, comfortable room, nice pool and everything was clean.

Posted by on 2 Feb. 2019

Was this review helpful to you?
4 out of 5
Good location but noisy as situated on main road, bathrrom too small, have balcony but no assess

Posted by on 29 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Feb. 2019 by Jeremy Johnston - Executive Assistant Manger

Dear Anonymous, Thank you for choosing to stay at Novotel Sydney Darling Square and for taking the time to provide us your feedback. Wonderful to see you enjoyed your stay. We look forward to welcoming you back again soon. Jeremy

5 out of 5
A good hotel on the doorstep of Darling Harbour with friendly staff.

Posted by on 28 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jan. 2019 by Jeremy Johnston - Executive Assistant Manger

Dear Anonymous, Thank you for choosing to stay with us and for providing us your feedback. Great to see you had a great stay. We look forward to welcoming you back again soon. All the best Jeremy

About the Novotel Sydney Darling Square

Location 17 Little Pier Street, Sydney, NSW 2000

Property Features

Novotel Sydney Darling Square offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4144 square feet (385 square metres) and includes conference centres. The luxury Novotel Sydney Darling Square also features tour or ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. A round-trip airport shuttle (available during limited hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 4144 sq ft of conference space
  • 385 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.2 km / 9.4 mi)
  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Paddy's Markets Light Rail Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Darling Square offers 230 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 37-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in November 2017.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Pumphouse – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available from 6 AM to 5 PM. Fees may apply. Contact the property in advance to get details.

Airport transport is offered from 6 AM to 5 PM. Fees may apply. For details, please contact the property in advance.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Guests must contact this hotel in advance to reserve a crib onsite parking. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 22.50 per person (one-way)
  • Self-parking fee: AUD 46 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney Rockford Darling Harbour Hotel
  • Novotel Rockford Hotel
  • Novotel Sydney Rockford Darling Harbour
  • Novotel Rockford
  • Novotel Rockford Darling Harbour Hotel Sydney
  • Novotel Sydney Darling Square Hotel
  • Novotel Darling Square Hotel
  • Novotel Darling Square

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.