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4.4 out of 5

"Clean, quiet, friendly staff. Car parking is off site not so easy to find then you have to walk back in rain, up to 10minutes. Directions provided by ... " More

By a verified traveller on Sun 11 Feb 2024

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Novotel Sydney Darling Square. You'll find Chinese Garden of Friendship a few steps away and International Convention Centre Sydney within a 10-minute stroll. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Other amenities include a conference center, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also the convenience of car rentals on site.

Places within a 15-minute walk of this 4.5-star Sydney Central Business District hotel include Capitol Theatre and SEA LIFE Sydney Aquarium.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$216* Per night/room 14 Apr. - 15 Apr.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Sydney Darling Square ratings based on 272 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Sydney Darling Square

Everyone (138) Couples (60) Family (38)
5 out of 5
Clean, quiet, friendly staff. Car parking is off site not so easy to find then you have to walk back in rain, up to 10minutes. Directions provided by hotel not helpful

Posted by on 11 Feb. 2024

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4 out of 5
Fairly clean, nice and quiet, friendly staff. Walkable distance to city, darling harbour and other places.

Posted by on 3 Feb. 2024

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5 out of 5
Exceptional place to stay.

Posted by on 21 Jan. 2024

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5 out of 5

Posted by on 21 Jan. 2024

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4 out of 5
Staff very pleasant and helpful. Loved close proximity to Chinatown and easy access by tram to city and Circular Quay

Posted by on 14 Jan. 2024

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4 out of 5
Novotel Darling Square has an excellent pool and gym. They also have a kid’s room, with giant screens and e games, fully stocked with free kids’ snacks. The down side is that there’s no air vent in the on-suite bathroom, and there’s a notice that says steam from a shower can trigger the smoke alarms, and guests are liable for the $1600 charge.

Posted by on 13 Jan. 2024

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5 out of 5
Nice

Posted by on 6 Jan. 2024

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5 out of 5
The room was lovely and the so we're all the staff.

Posted by on 9 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Meyke - Reservation & Guest Experience Executive

Dear Kaitlyn,Thank you very much for your wonderful review. We are pleased you enjoyed our room and our staff have made your stay easy. Once again, we appreciate you in taking the time to share your experience.We look forward to welcome you back.Warm regards,

5 out of 5

Posted by on 8 Oct. 2023

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Comment from Hotel Management

16 Nov. 2023 by Meyke

Dear Nathan,Thank you for the perfect score on this review. Trust you had an enjoyable stay.Looking forward to welcome you back on your next visit.Best regards

4 out of 5
I booked 2 x twin beds which my booking confirmed and when I arrived there was 2 single beds in the room

Posted by on 2 Oct. 2023

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Comment from Hotel Management

19 Oct. 2023 by Meyke

Hi Alan,Thank you for your feedback. Our Superior Twin does feature two single beds. We do not have any rooms with two double beds. We look forward to welcome you back on your next visit.Best regards,

About the Novotel Sydney Darling Square

Location 17 Little Pier Street, Sydney, NSW 2000

Property Features

Novotel Sydney Darling Square offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4144 square feet (385 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Sydney Darling Square. A complete renovation of Novotel Sydney Darling Square was completed in November 2017. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 4144 sq ft of conference space
  • 385 sq m of conference space
  • Built in 1999
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (2.2 km / 1.4 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.2 mi)

Room Amenities

Novotel Sydney Darling Square offers 230 air-conditioned accommodations with minibars and safes. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Pumphouse - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 15
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Nearby parking fee: AUD 35 per day(2133 ft away; open 24 hours)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Novotel Rockford
  • Darling Harbour Rockford
  • Darling Harbour Rockford Novotel
  • Novotel Darling Harbour Rockford
  • Novotel Rockford
  • Novotel Sydney Darling Square Hotel
  • Novotel Rockford Hotel
  • Novotel Rockford Hotel Darling Harbour
  • Rockford Darling Harbour Novotel
  • Rockford Novotel
  • Novotel Sydney Rockford Darling Harbour Hotel
  • Novotel Darling Square Hotel
  • Novotel Rockford Darling Harbour Hotel Sydney
  • Novotel Darling Square
  • Novotel Sydney
  • Sydney Novotel
  • Novotel Sydney Rockford Darling Harbour
  • Novotel Sydney Darling Square (formerly Novotel Rockford)
  • Novotel Rockford Darling Harbour
  • Novotel Sydney Darling Square Hotel
  • Novotel Sydney Darling Square Sydney
  • Novotel Sydney Darling Square Hotel Sydney

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.