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4.0 out of 5

"Facilities: Fair; Value: Amazing; Every thing we needed was handy " More

By Robert, from Australia - NT - Regional NT on Fri 28 Nov 2014

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Hotel Description

Artotel Surabaya places you steps from Korea Park and within a 10-minute stroll of Lapangan Thor Stadium. Highlights at this boutique hotel include a full-service spa, a restaurant, and free valet parking.

The restaurant, RoCA, is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms and a business center. Additionally, you'll find a coffee shop/cafe, spa services, and laundry facilities. There's also the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Surabaya hotel include Tunjungan Plaza and Pakuwon Mall.

STUDIO 30

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

STUDIO 25

Bed Count 1 Full Bed Maximum Occupancy 3 Max

STUDIO 20

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Artotel Surabaya ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Artotel Surabaya

Couples (1)
4 out of 5
Pros: Position in surabaya
Cons: No refrigerator not even one to hire for stay
Location: Inspiring, Peaceful and quiet
Facilities: Fair; Value: Amazing; Every thing we needed was handy

Posted by , from Australia - NT - Regional NT on 28 Nov. 2014

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Property Features

Artotel Surabaya offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Artotel Surabaya. An airport shuttle (available on request) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 101 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Surabaya Gubeng Station (5.3 km / 3.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Artotel Surabaya offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

RoCA - This restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Artotel Surabaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 10
  • Staffed front desk
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 310000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ARTOTEL Hotel Surabaya
  • ARTOTEL Surabaya
  • Artotel Surabaya Java
  • ARTOTEL
  • Artotel Surabaya Hotel
  • Regantris Hotel Surabaya
  • Artotel Surabaya Surabaya
  • Artotel Surabaya Hotel Surabaya
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.