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The Westin Surabaya

5.0 star property
Luxury Surabaya hotel connected to the convention centre, steps from Pakuwon Mall

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Club Suite, 1 King Bed | Lounge
Lobby
Breakfast, lunch, dinner served; Asian cuisine

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Laundry
  • 24/7 front desk
The current price is AU$244
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
Pakuwon Mall, Jl Puncak Indah L, Surabaya, East Java, 60216
  • Place, Pakuwon Mall
    ‪1 min walk‬
  • Place, Pakuwon Trade Center
    ‪3 min walk‬
  • Place, Tunjungan Plaza
    ‪12 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Lounge

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Lounge

Grand Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Lounge

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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JW Marriott Surabaya

Surabaya Center
  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 454 reviews
The price is AU$191
includes taxes & fees
19 Dec - 20 Dec
JW Marriott Surabaya

About the area

Surabaya

At The Westin Surabaya, you'll be connected to the convention centre and steps from Pakuwon Mall. Highlights at this luxury hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, body treatments and reflexology. The restaurant, Magnolia, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. Sky Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the free kids' club, 24-hour gym and kids' swimming pool as well as access to a driving range. Plus you'll find free Wi-Fi in public areas, a conference centre and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Surabaya hotel include Surabaya Plaza Shopping Mall and Submarine Monument.

What's nearby

  • Pakuwon Mall - 1 min walk - 0.0 km
  • Pakuwon Trade Center - 3 min walk - 0.3 km
  • Tunjungan Plaza - 12 min drive - 9.5 km
  • Surabaya Plaza Shopping Mall - 12 min drive - 10.9 km
  • Grand City Surabaya - 13 min drive - 11.2 km

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 20 min drive
  • Surabaya (SUB-Juanda) - 47 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Wee Nam Kee Chicken Rice - ‬1 min walk
  • ‪Subway Pakuwon Mall - ‬1 min walk
  • ‪Nam Heong - ‬1 min walk
  • ‪Pizza Marzano - ‬1 min walk

About this property

The Westin Surabaya

Luxury Surabaya hotel connected to the convention centre, steps from Pakuwon Mall
The Westin Surabaya offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 89082 square feet (8276 square metres) and includes a conference centre. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Surabaya. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Surabaya hotel is smoke free.

  • 204 guestrooms or units
  • Conference rooms
  • 89082 sq ft of conference space
  • 8276 sq. m of conference space
  • Kid's club (free)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Surabaya offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Select Comfort beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Surabaya hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Garden view
JW Marriott Surabaya
  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 454 reviews
The price is AU$191
includes taxes & fees
19 Dec - 20 Dec
JW Marriott Surabaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (IDR 100,000 per stay)
  • Valet parking on site (IDR 150,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 227,480 for adults and IDR 113,740 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Magnolia
  • Sky Lounge

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Bicycles
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping centre

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference centre (89,082 square foot of space)

Outdoors

  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (140 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 874000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 227480 for adults and from IDR 113740 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: IDR 100000 per stay
  • Valet parking fee: IDR 150000 per stay
  • Rollaway bed fee: IDR 874000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Westin Surabaya Hotel
The Westin Surabaya Surabaya
The Westin Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at The Westin Surabaya?

The Westin Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Surabaya?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at The Westin Surabaya on 25 Dec 2025 start from AU$243.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Surabaya?

Yep, The Westin Surabaya has a secured covered self car park for IDR 100000 per stay. A self car park is also available, for a fee.

Are there any beaches close to The Westin Surabaya?

The closest beach to The Westin Surabaya is New Kenjeran Beach (14.5 km).

Is there a spa on site at The Westin Surabaya?

Yep, there is an onsite spa at The Westin Surabaya. You'll enjoy heaps of services like body scrubs and body treatments, as well as deep-tissue massages.

Does The Westin Surabaya have a pool?

The Westin Surabaya has 3 outdoor swimming pools and a kids' pool.

What luxury perks are available at The Westin Surabaya?

The Westin Surabaya features 3 outdoor pools, a full-service spa and golf lessons. All guestrooms come with Select Comfort beds and 24-hour room service.

What makes The Westin Surabaya a romantic place to stay?

Couples spa treatments and couples dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Surabaya.

Is The Westin Surabaya family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Surabaya is a hit with families.

Does The Westin Surabaya serve breakfast?

You bet, buffet brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Westin Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Westin Surabaya?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Surabaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Surabaya?

No, pets and service animals are not allowed.

Is there a golf course on site at The Westin Surabaya?

There is a golf course next to The Westin Surabaya.