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Cleo Business Hotel Walikota Mustajab City Center

3.0 star property

Photo gallery for Cleo Business Hotel Walikota Mustajab City Center

A modern building with a unique geometric design, surrounded by lush greenery.
A business hotel sign with a Wi-Fi symbol and a coffee house logo.
A city street with buildings, trees, and vehicles.
A restaurant interior with wooden tables and orange chairs, a kitchen area, and a menu board.
A hotel room with two beds, a desk, and a large cityscape painting on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Jalan Walikota Mustajab, 59, Surabaya, East Java, 60272
  • Place, Grand City Surabaya
    ‪7 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪9 min walk‬
  • Place, Tunjungan Plaza
    ‪12 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Biz Queen (Business Queen)

A hotel room with a large bed, a desk, a chair, a wardrobe, and an air conditioning unit.

Biz Queen (Business Queen)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Biz Twin (Business Twin)

A hotel room with two beds, a desk, and a large cityscape painting on the wall.

Biz Twin (Business Twin)

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Biz Queen Room

In-room safe, desk, free WiFi, bed sheets

Biz Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Biz Twin Room

In-room safe, desk, free WiFi, bed sheets

Biz Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hollywood (Superior Queen)

A hotel room with a bed, a nightstand with a phone, a wall-mounted TV, a bathroom with a shower, and a cityscape artwork on the wall.

Hollywood (Superior Queen)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room 1 Double bed

In-room safe, desk, free WiFi, bed sheets

Standard Room 1 Double bed

  • Sleeps 2
  • Free Wi-Fi

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About the area

Surabaya

At Cleo Business Hotel Walikota Mustajab City Center you'll be within just a 10-minute stroll of Taman Hiburan Rakyat and Grand City Surabaya. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Origin, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Within a 15-minute drive of this 3-property class Surabaya Center hotel, attractions include Tunjungan Plaza and Pakuwon Mall.

What's nearby

  • Taman Hiburan Rakyat - 5 min walk - 0.4 km
  • Grand City Surabaya - 7 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 9 min walk - 0.8 km
  • Submarine Monument - 12 min walk - 1.0 km
  • Tunjungan Plaza - 12 min walk - 1.1 km

Getting around

  • Ngagel Station - 4 min drive
  • Surabaya Gubeng Station - 17 min walk
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪Depot Anda Fit - ‬2 min walk
  • ‪Sate Klopo Ondomohen Ibu Asih - ‬2 min walk
  • ‪Depot Tanjung Api - ‬1 min walk
  • ‪Depot Mie 168 - ‬2 min walk
  • ‪NAV - ‬1 min walk

About this property

Cleo Business Hotel Walikota Mustajab City Center

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Cleo Business Hotel Walikota Mustajab City Center also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 47 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cleo Business Hotel Walikota Mustajab City Center offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cleo Business Hotel Walikota Mustajab City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Cleo Walikota Surabaya Hotel
Cleo Walikota Hotel
Cleo Walikota Surabaya
Cleo Walikota
Cleo Walikota Surabaya Java
Cleo Walikota Surabaya Hotel
Cleo Walikota Surabaya Surabaya
Cleo Walikota Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Cleo Business Hotel Walikota Mustajab City Center?

Cleo Business Hotel Walikota Mustajab City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cleo Business Hotel Walikota Mustajab City Center?

Yep, Cleo Business Hotel Walikota Mustajab City Center has a free self car park.

Are there any beaches close to Cleo Business Hotel Walikota Mustajab City Center?

The closest beach to Cleo Business Hotel Walikota Mustajab City Center is New Kenjeran Beach (6.2 km).

Is there a free airport shuttle available at Cleo Business Hotel Walikota Mustajab City Center?

No, Cleo Business Hotel Walikota Mustajab City Center does not offer an airport shuttle service.

Is there a bar or restaurant at Cleo Business Hotel Walikota Mustajab City Center?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cleo Business Hotel Walikota Mustajab City Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleo Business Hotel Walikota Mustajab City Center?

No, pets and service animals are not allowed.

Cleo Business Hotel Walikota Mustajab City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Taka

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
部屋は綺麗で良かったが、シャワー室とシャワーカーテンがカビていたので、そういった所まで綺麗だったら良かった。
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wall Paintings are unique. What I didn’t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

WILLY

Liked: Staff & service

SMALL HOTEL

STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
Stayed 1 night in Apr 2018
Verified

8/10 Good

sugiharto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

VERY NICE N CHEAP
Stayed 1 night in Sep 2017
Verified

8/10 Good

RAHMAT ZULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nyaman dengan harga bersahabat

Lokasi cukup strategis
Verified

10/10 Excellent

gtl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Service is top-notch and the double singles room was clean and cosy.
Verified

6/10 Okay

Verified traveller

the price is affordable

stayed in the hotel for a business trip, was just OK. price was affordable.
Verified

6/10 Okay

paul

靠近市區的飯店

就在市中心 如果你是要求ㄧ個睡覺的地方那這裡有床有浴室 但如果你要求較好的睡眠品質，這裡不太符合，因為實在太吵了
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tempat parkir susah dan sedikit sekali,security tdk ada, bell boy tdk ada, kamar lantai 1 tdk ada jendelanya dan berisik sebelah2nya, tv hny stasiun lokal dan gambar hampir semuanya jelek,pelayanan jelek sekali kapok dan menyesal nginap disini, sy heran knp bs dpt penilaian yg tinggi sekali bagi saya
Verified

6/10 Okay

Mdm X.

Disliked: Cleanliness, property conditions & facilities

Location is good. Rate is good.

Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.
Verified

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean budget hotel near town

I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>
Verified

8/10 Good

Soon Foh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Quiet Place. Less than 1km away malls

Love it.
Verified

6/10 Okay

Michel

Disliked: Cleanliness

2 nuits au cleo walikota

Chambre petite, une seule petite fenêtre dans la salle de bain...mais qui donne sur un couloir... Quelques toiles d'araignée dans la salle de bain. Proche de l'office de tourisme (à pied), plusieurs restos warungs à proximité immédiate. Globalement correct, sans plus.
Verified

10/10 Excellent

KUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시청과 가장 가까운 호텔

아주 편안한 여행이 될수 있도록 도움을 많이 주었습니다. 공항에서 약 30분 에서 50분정도 걸리는 거리 시청과 가장 가깝고 편의점, 유명한 음식점과 가장 가까운 호텔 가장 저렴하면서도 가벼운 여행을 하기에는 지내기 편안한 호텔입니다.
Verified

10/10 Excellent

KUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

수바라야 시청과 그리고 그랜드 시티와 가장 가까운 호텔

처음 수라바야를 방문하면서 걱정이 많았습니다. 모기와 잠자리 치안 상태 등으로 말입니다. 하지만 숙소에 도착하고 그런 걱정이 사라졌습니다. 이 호텔을 경우 다소 좁은 느낌이 들긴 했지만 시설도 깨끗하고 직원들도 모두 친절했습니다. 시청이 바로 옆에 있어 치안은 걱정하지 않아도 됬습니다. 그리고 대형 소핑몰인 그랜드 시티와는 도보로 5분도 걸리지 않아서 좋았습니다. 또한 3분거리의 편의점과 수라바야에서 유명한 음식점(소고기 꼬치 : 사때)이 3분거리에 있어서 너무 좋았습니다. 공항에서는 택시로 약 30분에서 40분정도 걸린것 같습니다.
Verified

8/10 Good

Wei-hung

Liked: Cleanliness, staff & service, property conditions & facilities

舒服安心的房間

位於市中心卻又不會太吵雜，房間乾淨整潔。但建議不要住在一樓，離櫃檯太近會吵
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort