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Cleo Business Hotel Walikota Mustajab City Center

3.0 star property

Photo gallery for Cleo Business Hotel Walikota Mustajab City Center

Exterior
Terrace/patio
Exterior
In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Jalan Walikota Mustajab, 59, Surabaya, East Java, 60272
  • Place, Grand City Surabaya
    โ€ช7 min walkโ€ฌ
  • Place, Surabaya Plaza Shopping Mall
    โ€ช9 min walkโ€ฌ
  • Place, Tunjungan Plaza
    โ€ช12 min walkโ€ฌ
  • Airport, Surabaya (SUB-Juanda)
    โ€ช28 min driveโ€ฌ

Room options

View all photos for Biz Queen (Business Queen)

Biz Queen (Business Queen)

Biz Queen (Business Queen)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin (Business Twin)

Biz Twin (Business Twin)

Biz Twin (Business Twin)

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Biz Queen Room

In-room safe, desk, free WiFi, bed sheets

Biz Queen Room

  • Sleeps 2

View all photos for Biz Twin Room

In-room safe, desk, free WiFi, bed sheets

Biz Twin Room

  • Sleeps 2

View all photos for Hollywood (Superior Queen)

In-room safe, desk, free WiFi, bed sheets

Hollywood (Superior Queen)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room 1 Double bed

In-room safe, desk, free WiFi, bed sheets

Standard Room 1 Double bed

  • Sleeps 2

About the area

Surabaya

At Cleo Business Hotel Walikota Mustajab City Center you'll be within just a 10-minute stroll of Taman Hiburan Rakyat and Grand City Surabaya. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Origin, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Near this 3-property class Surabaya Center hotel, you'll find Tunjungan Plaza.

What's nearby

  • Grand City Surabaya - 7 min walk - 0.7 km
  • World Trade Centre - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 9 min walk - 0.8 km
  • Submarine Monument - 12 min walk - 1.0 km
  • Tunjungan Plaza - 12 min walk - 1.1 km

Getting around

  • Ngagel Station - 4 min drive
  • Surabaya Gubeng Station - 17 min walk
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • โ€ชSate Klopo Ondomohen Ibu Asih - โ€ฌ2 min walk
  • โ€ชDepot Anda Fit - โ€ฌ2 min walk
  • โ€ชDepot Tanjung Api - โ€ฌ1 min walk
  • โ€ชDepot Mie 168 - โ€ฌ2 min walk
  • โ€ชNasi Goreng Jawa Ondomohen - โ€ฌ2 min walk

About this property

Cleo Business Hotel Walikota Mustajab City Center

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Cleo Business Hotel Walikota Mustajab City Center also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 47 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cleo Business Hotel Walikota Mustajab City Center offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Housekeeping
The price is AU$8
includes taxes & fees
11 June - 12 June
Charisma Residence Syariah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cleo Business Hotel Walikota Mustajab City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Cleo Walikota Surabaya Hotel

Cleo Walikota Hotel

Cleo Walikota Surabaya

Cleo Walikota

Cleo Walikota Surabaya Java

Cleo Walikota Surabaya Hotel

Cleo Walikota Surabaya Surabaya

Cleo Walikota Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Cleo Business Hotel Walikota Mustajab City Center?

Cleo Business Hotel Walikota Mustajab City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cleo Business Hotel Walikota Mustajab City Center?

Yep, Cleo Business Hotel Walikota Mustajab City Center has a free self car park.

Are there any beaches close to Cleo Business Hotel Walikota Mustajab City Center?

The closest beach to Cleo Business Hotel Walikota Mustajab City Center is New Kenjeran Beach (6.2 km).

Is there a free airport shuttle available at Cleo Business Hotel Walikota Mustajab City Center?

No, Cleo Business Hotel Walikota Mustajab City Center does not offer an airport shuttle service.

Is there a bar or restaurant at Cleo Business Hotel Walikota Mustajab City Center?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cleo Business Hotel Walikota Mustajab City Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleo Business Hotel Walikota Mustajab City Center?

No, pets and service animals are not allowed.

Cleo Business Hotel Walikota Mustajab City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Masao, Bogor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wall Paintings are unique. What I didnโ€™t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Stayed 3 nights in Jun 2019

6/10 Okay

WILLY, TANGERANG

Liked: Staff & service

SMALL HOTEL

STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
Stayed 1 night in Apr 2018

8/10 Good

sugiharto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

VERY NICE N CHEAP
Stayed 1 night in Sep 2017

10/10 Excellent

gtl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Service is top-notch and the double singles room was clean and cosy.

6/10 Okay

Verified traveller

the price is affordable

stayed in the hotel for a business trip, was just OK. price was affordable.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Mdm X.

Disliked: Cleanliness, property conditions & facilities

Location is good. Rate is good.

Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.

8/10 Good

laura, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean budget hotel near town

I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>

8/10 Good

Soon Foh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Quiet Place. Less than 1km away malls

Love it.

6/10 Okay

Taka, Japan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
้ƒจๅฑ‹ใฏ็ถบ้บ—ใง่‰ฏใ‹ใฃใŸใŒใ€ใ‚ทใƒฃใƒฏใƒผๅฎคใจใ‚ทใƒฃใƒฏใƒผใ‚ซใƒผใƒ†ใƒณใŒใ‚ซใƒ“ใฆใ„ใŸใฎใงใ€ใใ†ใ„ใฃใŸๆ‰€ใพใง็ถบ้บ—ใ ใฃใŸใ‚‰่‰ฏใ‹ใฃใŸใ€‚
Stayed 3 nights in Jan 2020

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2019

8/10 Good

RAHMAT ZULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nyaman dengan harga bersahabat

Lokasi cukup strategis

6/10 Okay

paul, taiwan

้ ่ฟ‘ๅธ‚ๅ€็š„้ฃฏๅบ—

ๅฐฑๅœจๅธ‚ไธญๅฟƒ ๅฆ‚ๆžœไฝ ๆ˜ฏ่ฆๆฑ‚ใ„งๅ€‹็ก่ฆบ็š„ๅœฐๆ–น้‚ฃ้€™่ฃกๆœ‰ๅบŠๆœ‰ๆตดๅฎค ไฝ†ๅฆ‚ๆžœไฝ ่ฆๆฑ‚่ผƒๅฅฝ็š„็ก็œ ๅ“่ณช๏ผŒ้€™่ฃกไธๅคช็ฌฆๅˆ๏ผŒๅ› ็‚บๅฏฆๅœจๅคชๅตไบ†

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tempat parkir susah dan sedikit sekali,security tdk ada, bell boy tdk ada, kamar lantai 1 tdk ada jendelanya dan berisik sebelah2nya, tv hny stasiun lokal dan gambar hampir semuanya jelek,pelayanan jelek sekali kapok dan menyesal nginap disini, sy heran knp bs dpt penilaian yg tinggi sekali bagi saya

6/10 Okay

Michel

Disliked: Cleanliness

2 nuits au cleo walikota

Chambre petite, une seule petite fenรชtre dans la salle de bain...mais qui donne sur un couloir... Quelques toiles d'araignรฉe dans la salle de bain. Proche de l'office de tourisme (ร  pied), plusieurs restos warungs ร  proximitรฉ immรฉdiate. Globalement correct, sans plus.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์‹œ์ฒญ๊ณผ ๊ฐ€์žฅ ๊ฐ€๊นŒ์šด ํ˜ธํ…”

์•„์ฃผ ํŽธ์•ˆํ•œ ์—ฌํ–‰์ด ๋ ์ˆ˜ ์žˆ๋„๋ก ๋„์›€์„ ๋งŽ์ด ์ฃผ์—ˆ์Šต๋‹ˆ๋‹ค. ๊ณตํ•ญ์—์„œ ์•ฝ 30๋ถ„ ์—์„œ 50๋ถ„์ •๋„ ๊ฑธ๋ฆฌ๋Š” ๊ฑฐ๋ฆฌ ์‹œ์ฒญ๊ณผ ๊ฐ€์žฅ ๊ฐ€๊น๊ณ  ํŽธ์˜์ , ์œ ๋ช…ํ•œ ์Œ์‹์ ๊ณผ ๊ฐ€์žฅ ๊ฐ€๊นŒ์šด ํ˜ธํ…” ๊ฐ€์žฅ ์ €๋ ดํ•˜๋ฉด์„œ๋„ ๊ฐ€๋ฒผ์šด ์—ฌํ–‰์„ ํ•˜๊ธฐ์—๋Š” ์ง€๋‚ด๊ธฐ ํŽธ์•ˆํ•œ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ˆ˜๋ฐ”๋ผ์•ผ ์‹œ์ฒญ๊ณผ ๊ทธ๋ฆฌ๊ณ  ๊ทธ๋žœ๋“œ ์‹œํ‹ฐ์™€ ๊ฐ€์žฅ ๊ฐ€๊นŒ์šด ํ˜ธํ…”

์ฒ˜์Œ ์ˆ˜๋ผ๋ฐ”์•ผ๋ฅผ ๋ฐฉ๋ฌธํ•˜๋ฉด์„œ ๊ฑฑ์ •์ด ๋งŽ์•˜์Šต๋‹ˆ๋‹ค. ๋ชจ๊ธฐ์™€ ์ž ์ž๋ฆฌ ์น˜์•ˆ ์ƒํƒœ ๋“ฑ์œผ๋กœ ๋ง์ž…๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์ˆ™์†Œ์— ๋„์ฐฉํ•˜๊ณ  ๊ทธ๋Ÿฐ ๊ฑฑ์ •์ด ์‚ฌ๋ผ์กŒ์Šต๋‹ˆ๋‹ค. ์ด ํ˜ธํ…”์„ ๊ฒฝ์šฐ ๋‹ค์†Œ ์ข์€ ๋Š๋‚Œ์ด ๋“ค๊ธด ํ–ˆ์ง€๋งŒ ์‹œ์„ค๋„ ๊นจ๋—ํ•˜๊ณ  ์ง์›๋“ค๋„ ๋ชจ๋‘ ์นœ์ ˆํ–ˆ์Šต๋‹ˆ๋‹ค. ์‹œ์ฒญ์ด ๋ฐ”๋กœ ์˜†์— ์žˆ์–ด ์น˜์•ˆ์€ ๊ฑฑ์ •ํ•˜์ง€ ์•Š์•„๋„ ๋ฌ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋Œ€ํ˜• ์†Œํ•‘๋ชฐ์ธ ๊ทธ๋žœ๋“œ ์‹œํ‹ฐ์™€๋Š” ๋„๋ณด๋กœ 5๋ถ„๋„ ๊ฑธ๋ฆฌ์ง€ ์•Š์•„์„œ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ 3๋ถ„๊ฑฐ๋ฆฌ์˜ ํŽธ์˜์ ๊ณผ ์ˆ˜๋ผ๋ฐ”์•ผ์—์„œ ์œ ๋ช…ํ•œ ์Œ์‹์ (์†Œ๊ณ ๊ธฐ ๊ผฌ์น˜ : ์‚ฌ๋•Œ)์ด 3๋ถ„๊ฑฐ๋ฆฌ์— ์žˆ์–ด์„œ ๋„ˆ๋ฌด ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๊ณตํ•ญ์—์„œ๋Š” ํƒ์‹œ๋กœ ์•ฝ 30๋ถ„์—์„œ 40๋ถ„์ •๋„ ๊ฑธ๋ฆฐ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค.

8/10 Good

Wei-hung, ๅฐ็ฃ

Liked: Cleanliness, staff & service, property conditions & facilities

่ˆ’ๆœๅฎ‰ๅฟƒ็š„ๆˆฟ้–“

ไฝๆ–ผๅธ‚ไธญๅฟƒๅปๅˆไธๆœƒๅคชๅต้›œ๏ผŒๆˆฟ้–“ไนพๆทจๆ•ดๆฝ”ใ€‚ไฝ†ๅปบ่ญฐไธ่ฆไฝๅœจไธ€ๆจ“๏ผŒ้›ขๆซƒๆชฏๅคช่ฟ‘ๆœƒๅต