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Citihub Hotel @ Tunjungan

3.0 star property

Photo gallery for Citihub Hotel @ Tunjungan

A modern room with a red sofa, two orange chairs, and abstract wall art.
A hotel reception area with a glass wall, red chairs, and a digital screen displaying hotel information.
A snack kiosk with a variety of packaged goods and a cold beverage section in a brightly lit store.
Deluxe king room
A hotel lobby with a red and white color scheme, a reception desk, a seating area with chairs, and a self-service kiosk.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Jl. Gubernur Suryo 1-J, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪11 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪29 min drive‬

Room options

View all photos for Standard King

Desk, free WiFi

Standard King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin

A hotel room with two beds, a patterned wall, and a piece of abstract art.

Standard Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe king room

Deluxe king room

Deluxe king room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Surabaya

At Citihub Hotel @ Tunjungan you'll be within a short 5-minute stroll of Tunjungan Plaza and Grahadi. Highlights at this hotel include free self-parking and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a snack bar/deli and a front desk safe. .In the area of this 3-property class Surabaya Center hotel, you'll find Pakuwon Mall.

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 km
  • Surabaya Plaza Shopping Mall - 11 min walk - 0.9 km
  • Grand City Surabaya - 17 min walk - 1.4 km
  • Taman Hiburan Rakyat - 17 min walk - 1.4 km
  • BG Junction - 18 min walk - 1.5 km

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪NAV Karaoke - ‬4 min walk
  • ‪Solaria - ‬4 min walk
  • ‪Fried Chicken Master - ‬2 min walk
  • ‪Kedai Pak Rudy - ‬4 min walk
  • ‪Nav - ‬4 min walk

About this property

Citihub Hotel @ Tunjungan

There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free self parking is available.

This 3-star Surabaya hotel is smoke free.

  • 34 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Citihub Hotel @ Tunjungan offers 34 accommodations with air conditioning. Televisions come with cable channels.

Bathrooms include a shower. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International.

Property is also known as

Citihub Hotel @ Tunjungan Surabaya
Citihub @ Tunjungan Surabaya
Citihub @ Tunjungan
Citihub Hotel at Tunjungan
Citihub Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel
Citihub Hotel @ Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel Surabaya

Frequently asked questions

Is parking available at Citihub Hotel @ Tunjungan?

Yep, Citihub Hotel @ Tunjungan has a free self car park.

Are there any beaches close to Citihub Hotel @ Tunjungan?

The closest beach to Citihub Hotel @ Tunjungan is New Kenjeran Beach (6.8 km).

Is there a free airport shuttle available at Citihub Hotel @ Tunjungan?

No, Citihub Hotel @ Tunjungan does not offer an airport shuttle service.

What time are check-in & check-out at Citihub Hotel @ Tunjungan?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Citihub Hotel @ Tunjungan?

No, pets are not allowed.

Citihub Hotel @ Tunjungan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The receptionist was talking like a robot, and very long winded.
Verified

6/10 Okay

Teh

new

near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.
Stayed 6 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.
Stayed 1 night in May 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Perfeita
Verified

6/10 Okay

William

great location. not so good linen

the linen could have been better. getting old and need to be changed
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice only the WiFi not too good

First time stay here, next time will come again. Because the location is good.
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Arcadia in Jakarta

Nice clean modern and fair priced hotel in a good location.
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good midrange choice with all the comforts.

A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time. Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable. Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient , clean n bright hotel .

Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .
Verified

8/10 Good

Lilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peristirahatan yang nyaman di tengah kota

sangat dekat dgm Tunjungan Plaza, hanya 5 menit jalan
Verified

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019