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Doubletree By Hilton Surabaya

Luxury hotel connected to the convention centre in Surabaya with free parking

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Popular amenities

Pool
Bar
Parking available
Parking included
Laundry

includes taxes & fees

10 Aug - 11 Aug

Explore the area

Jl Tunjungan 12 East Java, Surabaya, 60275

Tunjungan Plaza
‪8 min walk‬
Grand City Surabaya
‪2 min drive‬
Surabaya Plaza Shopping Mall
‪2 min drive‬
Surabaya (SUB-Juanda)
‪23 min drive‬

Room options

Guest Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Smart TV

Renovated in 2021

Select Comfort bed

Separate bedroom

35 sq m
City view
Sleeps 3
2 Single Beds

Executive Room, 2 Single Beds

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Smart TV

Renovated in 2021

Select Comfort bed

35 sq m
City view
Sleeps 3
2 Single Beds

Guest Room, 1 King Bed

Excellent

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Smart TV

Renovated in 2021

Select Comfort bed

Separate bedroom

35 sq m
City view
Sleeps 3
1 King Bed

1 bedroom, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed

Very good

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Smart TV

Renovated in 2021

Select Comfort bed

35 sq m
City view
Sleeps 3
1 King Bed

Corner Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Dining table

90 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Good

Highlights

Separate sitting area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Smart TV

Renovated in 2021

53 sq m
City view
Sleeps 3
1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Dining table

59 sq m
City view
Sleeps 3
1 King Bed

Premium Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Dining table

65 sq m
City view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Dining table

138 sq m
City view
Sleeps 3
1 King Bed

Loft Suite, 1 King Bed

Exceptional

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Executive Lounge

Dining table

102 sq m
City view
Sleeps 3
1 King Bed

Guest Room, 1 King Bed, Accessible

Highlights

Soundproofed

Individually furnished

Air conditioning

Connecting rooms available

Smart TV

Renovated in 2021

Select Comfort bed

Separate bedroom

35 sq m
City view
Sleeps 3
1 King Bed

Premium Suite

Sleeps 3
1 King Bed

Executive King Room

Sleeps 2
1 King Bed

King Guest Room

Sleeps 2
1 King Bed

Presidential Suite

Sleeps 3
1 King Bed

Twin Guest Room

Sleeps 2
2 Single Beds

Executive Twin Room

Sleeps 2
2 Single Beds

Accessible King Room

Sleeps 2
1 King Bed

Deluxe Suite

Sleeps 2
1 King Bed

Duplex Suite

Sleeps 3
1 King Bed

Deluxe King Room

Sleeps 2
1 King Bed

Corner King Suite

Sleeps 3
1 King Bed

About the area

Surabaya

Doubletree By Hilton Surabaya puts you in the heart of Surabaya, connected to the convention centre and within just a 10-minute stroll of Tunjungan Plaza and BG Junction. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and free self-parking. .Cloud 22 Rooftop Bar serves international cuisine. The Koffee Deli & More is the hotel's own lobby lounge. Enjoy the free kids' club, 24-hour gym and kids' swimming pool as well as access to bike hire. Business amenities include 16 meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 15-minute walk of this Surabaya Center hotel include Grahadi and Joko Dolog Statue.

What's nearby

Tunjungan Plaza - 8 min walk - 0.7 km
Grand City Surabaya - 2 min drive - 1.7 km
Surabaya Plaza Shopping Mall - 2 min drive - 1.7 km
Chinatown - 4 min drive - 2.7 km
Surabaya Zoo - 6 min drive - 5.8 km

Getting around

Margorejo Station - 7 min drive
Surabaya Pasar Turi Station - 19 min walk
Surabaya (SUB-Juanda) - 44 min drive

Restaurants

‪Rawon Setan - ‬5 min walk
‪Toko Kopi Padma - ‬4 min walk
‪Locaāhands - ‬4 min walk
‪Thirthy Three Coffee Bar - ‬3 min walk
‪Pecel Ambulance - ‬7 min walk

About this property

Doubletree By Hilton Surabaya

Luxury hotel connected to the convention centre in Surabaya with free parking

Doubletree By Hilton Surabaya offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 16 meeting rooms, and limo/town car service are available. A complimentary children's club, an arcade/games room, and multilingual staff are also featured at the luxury Doubletree By Hilton Surabaya. An area shuttle within 0 kilometres and A shopping centre shuttle are free. Free self parking is available. A complete renovation of Doubletree By Hilton Surabaya was completed in January 2021.

This 5-star Surabaya hotel is smoke free.

310 guestrooms or units

Built in 2020

Deli

Kid's club (free)

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Gift shop

Newspapers in lobby (free)

No smoking on site

Bar or lounge

Bar by the pool

Dining venue

Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Indonesian

Similar properties

Pool
Hot tub
Kids pool
Parking included

includes taxes & fees

28 July - 29 July

Property amenities

Internet

Available in all rooms: WiFi (IDR 150,000 per 24-hour period); wired internet (surcharge)
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle at scheduled times and on request for a surcharge
Free area shuttle
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Free shopping centre shuttle
Limo/town car service
Free secured self parking on site
Secured valet parking on site (IDR 50,000 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required
Snack bar/deli

Restaurants on site

Cloud 22 Rooftop Bar
Makan Kitchen
The Koffee Deli & More

Things to do

24-hour health club
Arcade/game room
Bicycle rentals
Children's pool
Free children's club
Outdoor pool
Playground

Family friendly

Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free area shuttle
Free children's club
Laundry facilities
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

16 meeting rooms
Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible train station shuttle
Braille/raised signage
No lift (single-level property)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

Banquet hall
Built in 2020
Renovated entire property - January 2021
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Select Comfort mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch smart TV with premium cable channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free daily newspapers
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Doubletree By Hilton Surabaya

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for IDR 544500 per night.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
Fee for in-room wireless Internet: IDR 150000 per 24-hour period (rates may vary)
Fee for in-room wired Internet: IDR 150000 per 24-hour period (rates may vary)
Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: IDR 50000 per day
Rollaway bed fee: IDR 544500 per night
Hosted evening meal: IDR 350000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Doubletree By Hilton Surabaya Hotel

Doubletree By Hilton Surabaya Surabaya

Doubletree By Hilton Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Doubletree By Hilton Surabaya?

Doubletree By Hilton Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree By Hilton Surabaya?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on 10 Aug 2025 start from AU$95.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree By Hilton Surabaya?

Yep, Doubletree By Hilton Surabaya has a free self car park. Additionally there is secured valet parking for IDR 50000 per day.

Are there any beaches close to Doubletree By Hilton Surabaya?

The closest beach to Doubletree By Hilton Surabaya is New Kenjeran Beach (7 km).

Does Doubletree By Hilton Surabaya have a pool?

Doubletree By Hilton Surabaya has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What makes Doubletree By Hilton Surabaya a romantic place to stay?

A lounge bar and 24-hour room service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Doubletree By Hilton Surabaya.

Is Doubletree By Hilton Surabaya family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Doubletree By Hilton Surabaya is a hit with families.

Does Doubletree By Hilton Surabaya serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Doubletree By Hilton Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Doubletree By Hilton Surabaya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Doubletree By Hilton Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Doubletree By Hilton Surabaya?

No, pets and service animals are not allowed.

Doubletree By Hilton Surabaya Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Darminder

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

Alvin

13 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

David

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Mayra

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place!

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!

Stayed 2 nights in Feb 2025

10/10 Excellent

Ibnu Febry

Travelled with family

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

SHINEI

Business traveller

20 Feb 2025

Liked: Cleanliness, property conditions & facilities

good quality for price. dining (breakfast) experience was pleasant. Restaurant for dinner time close quick.. limited dining location around hotel.

Stayed 2 nights in Feb 2025

10/10 Excellent

Ancilla Dennise

Travelled with group

13 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always love staying at DoubleTree by Hilton Surabaya. Located in the nice neighborhood of Tunjungan street, it is very convenient to walk around. All the staffs are friendly, from the security greeting you at the gate at the lobby. Room ais lways nice with the best smell amenities that they have. Breakfast is amazing, with local delicacies and authentic flavours. One minus experience is just the TV signal is not really good, so it oftens lose signal in mid-streaming for 1-2 minutes and you can't nicely follow the story. But overall stay experience is really good and nice, will definitely come back again

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

8 Feb 2025

Liked: Cleanliness, property conditions & facilities

Friendly staff

Stayed 1 night in Jan 2025

10/10 Excellent

Srining Tyastuti

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Overall was awesome

Stayed 1 night in Jan 2025

8/10 Good

Miranda

Travelled with family, Business traveller

1 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great breakfast and lovely rooms.

Stayed 1 night in Jan 2025

8/10 Good

Richard

23 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was good. Meals were a bit expensive.

Stayed 4 nights in Jan 2025

6/10 Okay

Hong

15 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

David

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff at the property were amazing. They did a great job

Stayed 3 nights in Nov 2024

8/10 Good

Chris, Hastings

28 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Vie

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

13 Oct 2024

Liked: Staff & service, property conditions & facilities

noisy

It is very noisy all the day. And at night the noise become even bigger. It may be not the hotel's fault but if the hotel cannot control the sound, this hotel cannot be excellant all the time being.

Stayed 2 nights in Oct 2024

10/10 Excellent

Hsin Hung

Business traveller

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Amuthavalli Shanthi, Singapore

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

Jack

21 Sept 2024

Liked: Cleanliness, staff & service

The room is great but when I took a shower, I need to be careful the water looked like overflowing the shower booth.

Stayed 1 night in Sep 2024

10/10 Excellent

Amuthavalli Shanthi, Singapore

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay!

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Sianto

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

good location

Stayed 3 nights in Aug 2024

10/10 Excellent

Peng Eng Peter

Business traveller

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive team, comfortable, contemporary spaces

Comfortable room and club lounge. Warm and welcoming team. Thank you Verina and Asrori at the lounge, and Reza at Makan. Your attentiveness made all the difference.

Stayed 4 nights in Jul 2024

8/10 Good

Adele

Travelled with family

23 July 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel room clean and comfortable. Hotel staff helpful. We were not there long enough to use the facilities but there appeared to be a pool & gym, roof top bar, coffee shop and resturaunt.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

1 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing. Much better than Doubletree properties that we stayed before in US. The staff were friendly and helpful and knows us by name.

Stayed 2 nights in Jun 2024

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Doubletree By Hilton Surabaya

Photo gallery for Doubletree By Hilton Surabaya

Popular amenities

Explore the area

Room options

View all photos for Guest Room, 2 Twin Beds

Guest Room, 2 Twin Beds

Highlights

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Highlights

View all photos for Guest Room, 1 King Bed

Guest Room, 1 King Bed

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Corner Suite, 1 King Bed

Corner Suite, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Highlights

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

View all photos for Loft Suite, 1 King Bed

Loft Suite, 1 King Bed

Highlights

View all photos for Guest Room, 1 King Bed, Accessible

Guest Room, 1 King Bed, Accessible

Highlights

View all photos for Premium Suite

Premium Suite

View all photos for Executive King Room

Executive King Room

View all photos for King Guest Room

King Guest Room

View all photos for Presidential Suite

Presidential Suite

View all photos for Twin Guest Room

Twin Guest Room

View all photos for Executive Twin Room

Executive Twin Room

View all photos for Accessible King Room

Accessible King Room

View all photos for Deluxe Suite

Deluxe Suite

View all photos for Duplex Suite

Duplex Suite

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Corner King Suite

Corner King Suite

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About the area

Surabaya

What's nearby

Getting around

Restaurants

About this property

Doubletree By Hilton Surabaya

Languages

Similar properties

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JW Marriott Surabaya

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly