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Bumi Surabaya City Resort

Photo gallery for Bumi Surabaya City Resort

4 restaurants; breakfast, lunch, and dinner served
Outdoor banquet area
Lobby sitting area
Reception hall
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$83
includes taxes & fees
25 May - 26 May

Explore the area

View map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪15 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪18 min walk‬
  • Place, Grand City Surabaya
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Classic Room (King)

Minibar, in-room safe, desk, laptop workspace

Classic Room (King)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room (Twin)

View from room

Classic Room (Twin)

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Surabaya

A luxury stay in the heart of Surabaya awaits you at Bumi Surabaya City Resort. Within a 5-minute stroll you'll find Dyandra Convention Center Surabaya and Tunjungan Plaza within a 15-minute walk. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The restaurant, Kizahashi, serves Japanese cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and Hot tub as well as access to racquetball/squash. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Surabaya Center hotel include Sharp Bamboo Monument and Joko Dolog Statue.

What's nearby

  • Tunjungan Plaza - 15 min walk - 1.3 km
  • Surabaya Plaza Shopping Mall - 18 min walk - 1.6 km
  • Submarine Monument - 2 min drive - 1.4 km
  • Grand City Surabaya - 2 min drive - 2.4 km
  • World Trade Centre - 3 min drive - 2.8 km

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cascade @ Hotel Bumi Surabaya - ‬4 min walk
  • ‪Arco cofee and tea - ‬1 min walk
  • ‪Warung bu supiah - ‬2 min walk

About this property

Bumi Surabaya City Resort

Bumi Surabaya City Resort offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, spa services, and barbecue grills are also featured at the luxury Bumi Surabaya City Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 242 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
Bumi Surabaya City Resort offers 242 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.

Similar properties

Lobby lounge, pool views, open daily
Four Points by Sheraton Surabaya, Tunjungan Plaza
Surabaya Center
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 301 reviews
The price is AU$114
includes taxes & fees
24 May - 25 May
Four Points by Sheraton Surabaya, Tunjungan Plaza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per night)
  • Limited on-site self and valet parking

Food and drink

  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arumanis
  • Cascades Poolside
  • Kizahashi
  • Siti Inggil

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bumi Surabaya City Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per person (return)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 55110, 9120117031845

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Bumi Surabaya City Resort?

Bumi Surabaya City Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bumi Surabaya City Resort?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on 25 May 2026 start from AU$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bumi Surabaya City Resort?

Yep, Bumi Surabaya City Resort has a free self car park. Additionally there is valet parking for IDR 75000 per night.

Are there any beaches close to Bumi Surabaya City Resort?

The closest beach to Bumi Surabaya City Resort is New Kenjeran Beach (7.3 km).

Is there a spa on site at Bumi Surabaya City Resort?

Yep, The Asia Spa is available for guests. You'll enjoy services like massages.

Does Bumi Surabaya City Resort have a pool?

Bumi Surabaya City Resort has an outdoor pool.

What luxury perks are available at Bumi Surabaya City Resort?

Bumi Surabaya City Resort features a full-service spa, an outdoor pool and 4 restaurants.

Is there a free airport shuttle available at Bumi Surabaya City Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Bumi Surabaya City Resort?

Yep, you can grab a meal at Bumi Surabaya City Resort's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Bumi Surabaya City Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bumi Surabaya City Resort?

No, pets and service animals are not allowed.

Bumi Surabaya City Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 192 reviews
Rating 8 - Good. 49 out of 192 reviews
Rating 6 - Okay. 13 out of 192 reviews
Rating 4 - Poor. 3 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Thank you front desk Maya for outstanding customer service.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jehad

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my time
Stayed 2 nights in Feb 2026

8/10 Good

Zheng

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
didn't use pool and no time go outside.
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

East java

Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Stayed 2 nights in Jul 2025

8/10 Good

Robert Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Great garden area and restaurant food
Stayed 6 nights in Jul 2025

10/10 Excellent

Albertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.
Stayed 8 nights in Apr 2025

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Stayed 1 night in Mar 2025

10/10 Excellent

Nursalim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in the main street of surabaya
Stayed 2 nights in Mar 2025

10/10 Excellent

Ika

Liked: Cleanliness, staff & service, room comfort

Old but still holding its charm

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature meets comfort

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Could be better

It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices
Stayed 2 nights in Jan 2025

8/10 Good

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel - but give the fish a better tank

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Stayed 6 nights in Dec 2024

10/10 Excellent

Abhiramy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Stayed 6 nights in Nov 2024

2/10 Terrible

Wilson

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
Stayed 1 night in Nov 2024

8/10 Good

MOHAMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Shahul Hameed

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Stayed 5 nights in Sep 2024

8/10 Good

Shahul Hameed

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

ZHI YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nicole

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
Stayed 6 nights in Jul 2024