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Kokoon Hotel Surabaya

3.0 star property

Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Front of property
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$50
includes taxes & fees
12 Mar - 13 Mar

Explore the area

View map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪8 min walk‬
  • Place, Chinatown
    ‪11 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

Superior Twin Room (Plus)

Superior Twin Room (Plus)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room amenity

Family Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Surabaya

At Kokoon Hotel Surabaya you'll be within just a 10-minute stroll of Pasar Atum Mall and Kong Co Kong Tik Cun Ong Temple. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Arch Bistro, is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Sights within a 10-minute walk of this 3-property class Surabaya hotel include Gereja Perawan Maria Tak Berdosa and Red Bridge.

What's nearby

  • Pasar Atum Mall - 6 min walk - 0.6 km
  • Red Bridge - 8 min walk - 0.7 km
  • Surabaya Grand Mosque - 8 min walk - 0.7 km
  • Chinatown - 11 min walk - 0.9 km
  • Tunjungan Plaza - 2 min drive - 2.4 km

Getting around

  • Surabaya Kota Station - 5 min walk
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 46 min drive

Restaurants

  • ‪Depot Mie Hongkong ( Cab, Waspada ) - ‬3 min walk
  • ‪WOK Noodle - ‬6 min walk
  • ‪Es Kacang Ijo Waspada - ‬6 min walk
  • ‪Mie Ujung Pandang - ‬6 min walk
  • ‪Kwang Tung - ‬6 min walk

About this property

Kokoon Hotel Surabaya

There's a restaurant on site. Public spaces have free WiFi. Kokoon Hotel Surabaya offers its guests an outdoor pool and a fitness centre. There are 3 meeting rooms available. Spa services, a terrace, and concierge services are also featured at the business-friendly Kokoon Hotel Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 87 guestrooms or units
  • Conference rooms
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Dining venue
Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A restaurant

Restaurants on site

  • The Arch Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kokoon Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 120000 for adults and from IDR 60000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is parking available at Kokoon Hotel Surabaya?

Yep, Kokoon Hotel Surabaya has a free self car park.

How much does it cost to stay at Kokoon Hotel Surabaya?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Kokoon Hotel Surabaya on 12 Mar 2026 start from AU$50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Kokoon Hotel Surabaya?

The closest beach to Kokoon Hotel Surabaya is New Kenjeran Beach (6.1 km).

Is there a spa on site at Kokoon Hotel Surabaya?

There's no onsite spa, but this property does offer services like massages.

Does Kokoon Hotel Surabaya have a pool?

Kokoon Hotel Surabaya has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

Does Kokoon Hotel Surabaya serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Kokoon Hotel Surabaya?

No, Kokoon Hotel Surabaya does not offer an airport shuttle service.

Is there a bar or restaurant at Kokoon Hotel Surabaya?

Yep, you can grab a meal at Kokoon Hotel Surabaya's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kokoon Hotel Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kokoon Hotel Surabaya?

No, pets and service animals are not allowed.

Kokoon Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very nice and ex colonial hotel with vintage history appearance and a delicious breakfast and lovely swimming pool amd very helpful staff. My only minus is that there was no fridge in my hotel room and that the surrounding area around the hotek feels very unsafe at night but i cannot fault the hotel for this. All in all a positive experience.
Stayed 8 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a dirty industrial area with limited dining. No refrig in the room. No hot water for the shower. Nice staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew, Burleson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Othman

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL & BEST SERVICE

I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019

4/10 Poor

Timothee

Liked: Property conditions & facilities
Disliked: Staff & service
La chambre était propre mais le personnel ne prend pas vraiment en compte les remarques. Dans l'ensemble déçu par le personnel.
Stayed 4 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022

8/10 Good

frederic, saint leu

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022