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InterContinental Singapore Robertson Quay by IHG

5.0 star property
Riverwalk hotel with 4 restaurants and bars/lounges

Photo gallery for InterContinental Singapore Robertson Quay by IHG

Outdoor pool
Property video
Room, 1 King Bed, River View (Penthouse)
Junior Suite, 1 King Bed, River View
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Gym
The current price is AU$430
includes taxes & fees
2 Aug - 3 Aug

Explore the area

Map
1 Nanson Road, at Robertson Quay, Singapore, 238909
  • Raffles Place
    ‪18 min walk‬
  • Gardens by the Bay
    ‪4 min drive‬
  • Universal Studios Singapore
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed, Club lounge access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Designer toiletries, hair dryer, bathrobes, slippers

Classic Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Club lounge access

Designer toiletries, hair dryer, bathrobes, slippers

Classic Room, 2 Single Beds, Club lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, River View (Top Floor)

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed, River View (Top Floor)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Corner (Business Lounge Access)

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed, Corner (Business Lounge Access)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Penthouse)

Room, 1 King Bed, River View (Penthouse)

Room, 1 King Bed, River View (Penthouse)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
TV
  • 131 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Top Floor)

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed, Club lounge access (Top Floor)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, River View

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed, River View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, River View

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
TV
Pillow menu
  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, River View (Business Lounge Access)

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed, River View (Business Lounge Access)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
TV
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
The price is AU$531
includes taxes & fees
1 Aug - 2 Aug
PARKROYAL COLLECTION Marina Bay, Singapore

About the area

Singapore

A luxury stay in Singapore awaits you at InterContinental Singapore Robertson Quay by IHG. Within a 20-minute stroll, you'll find Fort Canning Park and Chinatown Heritage Center. Highlights at this hotel include 4 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Publico Ristorante, serves Italian cuisine. Mixology Salon is the hotel's own cocktail bar. Enjoy the 24-hour gym along with access to free bike hire and yoga classes. 2 meeting rooms and limo/town car service are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 5-property class Singapore River hotel include Raffles Place and National Museum of Singapore.

What's nearby

  • Fort Canning Park - 8 min walk - 0.8 km
  • Raffles Place - 18 min walk - 1.6 km
  • Orchard Road - 18 min walk - 1.6 km
  • Gardens by the Bay - 4 min drive - 3.0 km
  • Universal Studios Singapore - 7 min drive - 5.3 km

Getting around

  • Fort Canning MRT station - 10 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Breeze - ‬2 min walk
  • ‪Publico Ristorante - ‬2 min walk
  • ‪Decker Barbecue - ‬1 min walk
  • ‪Boomarang Bistro & Bar - ‬2 min walk
  • ‪Carrotsticks & Cravings - ‬3 min walk

About this property

InterContinental Singapore Robertson Quay by IHG

Riverwalk hotel with 4 restaurants and bars/lounges
InterContinental Singapore Robertson Quay by IHG offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include 2 meeting rooms and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental Singapore Robertson Quay by IHG.

This 5-star Singapore hotel is smoke free.

  • 225 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2017
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
InterContinental Singapore Robertson Quay by IHG offers 225 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Malay

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Singapore

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, 1,559 reviews
The price is AU$496
includes taxes & fees
10 Aug - 11 Aug
Pan Pacific Singapore

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 30 for adults and SGD 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ishi
  • Mixology Salon
  • Publico Ristorante
  • Ummi Beirut
  • Wolfgang's Steakhouse

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • On the riverwalk

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 100 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 30 for adults and from SGD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Intercontinental Singapore Robertson Quay Hotel
Intercontinental Robertson Quay Hotel
Intercontinental Robertson Quay

Frequently asked questions

What is the cancellation policy at InterContinental Singapore Robertson Quay by IHG?

InterContinental Singapore Robertson Quay by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Singapore Robertson Quay by IHG?

As of 19 July 2025, prices found for a 1-night stay for 2 adults at InterContinental Singapore Robertson Quay by IHG on 2 Aug 2025 start from AU$429.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to InterContinental Singapore Robertson Quay by IHG?

The closest beach to InterContinental Singapore Robertson Quay by IHG is Siloso Beach (4.9 km).

Is there a spa on site at InterContinental Singapore Robertson Quay by IHG?

There's no onsite spa, but this property does offer spa services.

Does InterContinental Singapore Robertson Quay by IHG have a pool?

InterContinental Singapore Robertson Quay by IHG has an outdoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at InterContinental Singapore Robertson Quay by IHG?

InterContinental Singapore Robertson Quay by IHG features an outdoor pool, 4 restaurants and 2 bars. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes InterContinental Singapore Robertson Quay by IHG a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental Singapore Robertson Quay by IHG.

Does InterContinental Singapore Robertson Quay by IHG serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Singapore Robertson Quay by IHG?

No, InterContinental Singapore Robertson Quay by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Singapore Robertson Quay by IHG?

Yep, you can grab a meal at InterContinental Singapore Robertson Quay by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at InterContinental Singapore Robertson Quay by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Singapore Robertson Quay by IHG?

No, pets are not allowed.

InterContinental Singapore Robertson Quay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 302 out of 476 reviews
Rating 8 - Good. 123 out of 476 reviews
Rating 6 - Okay. 27 out of 476 reviews
Rating 4 - Poor. 12 out of 476 reviews
Rating 2 - Terrible. 12 out of 476 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food and facilites.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mirirai TV

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. The ambience is great. The teams all work professionally and exude pleasantness.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mark, Ellison Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Singapore. The hotel exceeded our expectations. The staff was friendly and helpful. We enjoyed walking along the river with the availability of many restaurants.
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Stayed 1 night in Feb 2025

10/10 Excellent

Ji

Stayed 6 nights in Mar 2025

8/10 Good

ELLIOT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They were very helpful with my early departure times
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

6/10 Okay

THOMAS

Travelled with family
Liked: Staff & service
Property is small swimming pool is very tiny overall is very tight
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service in all areas. Location very central and easy to get around to sights
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

HAN SANG, Bellevue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall great property. Lots of dining options in the neighborhood. Taxi drivers know where this hotel is so convenient for travelers too. Check in is on the 4th floor and you can take the elevator to go up.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice, but was it worth the value!?!

My stay was already off to a bad start due to an apparent over-charging and poor/slow response by Hotels.com. And a delayed inbound flight (not the responsibility of the hotel) but did mean we missed the afternoon tea on arrival which was part of the package. We selected a significantly more expensive Junior Suite option to ensure sufficient space in the room for the family, and to access the package benefits, including club access, buffet breakfast, afternoon tea and evening cocktails and canapes. were allocated a room. However, we were allocated a room much smaller than expected, according to the photographs! Considering it was specifically booked for 3 persons, it is thought this could have been better taken into account! To he fair, upon request the next morning, the hotel did change us to a much larger room as per expectations! On the 2nd evening we were badly let down by the lack of attention and service in the club for cocktails and canapes. We were effectively ignored and had to walk out as we wanted to attend the Marina Bay lightshow at 8:45pm. Overall, a nice hotel in excellent location, but comes with high expectations according to their pricing. I felt my wife was disappointed by the experience, which is a great pity as it was our 28th wedding anniversary, and this was supposed to be a treat!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at this hotel. They can’t do enough for you. Much appreciated by two older people. 🙏
Stayed 3 nights in Oct 2024

10/10 Excellent

Wing Wai

Stayed 5 nights in Sep 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Soo Jin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service at Intercon Robertson Quay are truly exceptional. The hotel and room were small but clean, modern and very thoughtful with the details. But it’s the staff and managers there that made a real difference- professional, friendly, efficient and top notch.
Stayed 5 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we fantastic, great location.
Stayed 1 night in Aug 2024

8/10 Good

T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Aug 2024

4/10 Poor

Mamun

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
I recently stayed at the Intercontinental and was quite disappointed with the service. Despite its 5-star rating, the experience didn’t live up to expectations. My room was not ready until three hours after the scheduled check-in time, which was frustrating. The rooms themselves are surprisingly small, lacking the comfort you’d expect from a luxury hotel. Overall, the atmosphere didn’t feel welcoming. I’ve already filed a complaint, but I wouldn’t recommend this place if you’re looking for a truly 5-star experience.
Stayed 4 nights in Aug 2024