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Swissotel The Stamford, Singapore

5-star property
2 Stamford Road, Singapore, 1800 796 370
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4.6 out of 5
Wonderful!
See all 30 Wotif Reviews

"Very convenient location. Room cleanliness was hit and miss but adequate overall. " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

Swissotel The Stamford, Singapore places you in the center of Singapore,connected to a shopping center and within a short 5-minute stroll of popular places like Raffles City and Singapore City Hall. Highlights at this luxury hotel include 11 restaurants, 2 outdoor swimming pools, and a full-service spa.

Free WiFi, balconies, and cable TV are featured in all 1252 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Additionally, espresso makers, free newspapers, and safes are available.

A day of pampering at Willow Stream Spa can include massages, facials, and body treatments along with access to the sauna and spa tub. The restaurant, Eight, is open for breakfast. With 4 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 6 outdoor tennis courts, nightclub and health club plus access to aerobics classes. 108000 square feet (10033 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of train pick-up service.

Attractions within a 10-minute walk of this 5-star Central Business District hotel include Suntec Convention & Exhibition Center and Esplanade Theatres.

Executive Harbour View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$473* Per night/room 3 Jan. - 4 Jan.

Swiss Harbour View King Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss Harbour View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Harbour View, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Swiss Harbour View, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swissotel The Stamford, Singapore ratings based on 30 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissotel The Stamford, Singapore

Everyone (24) Family (5)
4 out of 5
Very convenient location. Room cleanliness was hit and miss but adequate overall.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by JP

Thank you for staying at Swissotel The Stamford. We appreciate your feedback on our housekeeping and rest assured that we have shared this with the team for their review and improvement. We do look forward to welcoming you back. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by JP

Thank you for staying with us at Swissotel The Stamford and we look forward to welcoming you back. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5
Feels like home in the most convient spot. Whenever I visit Singapore I stay at Stamford. Every time gets better but familiar

Posted by on 23 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by JP

Thank you for your continued support of Swissotel The Stamford. We are pleased to read that the teams are able to ensure your stay is memorable. We do look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5

Posted by on 23 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by JP

Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5

Posted by on 17 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Jacqueline Poey

Thank you for staying at Swissôtel The Stamford and we look forward to welcoming you back. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5
I liked the Nespresso machine in the room. I liked the focus on sustainability. I'd like to see removal of all soft plastic packaging from toiletries or other items offered in the hotel.

Posted by on 14 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Jacqueline Poey

Thank you for choosing Swissôtel The Stamford. We are pleased that your liked our coffee amenity and we have noted your feedback on the plastic packaging. Rest assured that we are looking into removing the majority of plastic that we are currently using. We look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5
Great location just above Raffles City. Great restaurants close by. Great rooms too!

Posted by on 12 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Jacqueline Poey

Thank you for staying at Swissôtel The Stamford. We are glad that you found the location of the hotel to your liking and enjoyed your room. We look forward to welcoming you back soon. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Jacqueline Poey

Dear Guest, we are delighted you enjoyed a memorable stay with us at Swissôtel The Stamford! We look forward to welcoming you back in the near future! Warm regards, Jacqueline Poey, Hotel Manager

1 out of 5
The stay itself was good, but ever since staying here I keep getting pestered by spam e-mail offers from 'Le Club Accor'. I have had to send multiple e-mails and even pick up the phone to speak to the memberships department, who are now requesting I send them copies of my identification documents before they will stop sending me spam. No thanks, I will simply avoid your chain of hotels in the future.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Jacqueline Poey

Thank you for staying at Swissôtel The Stamford. We are disheartened to read that your experience as a LeClub Accor member is less than satisfactory. We hope that this has been resolved. Warm regards, Jacqueline Poey Hotel Manager

5 out of 5
Overall superb I love this hotel. Pros Hotel fantastic, doormen exceptional. Location amazing, doormen should be promoted. Better face of hotel than concierge / annoying unhelpful check-in assistants. Amazing views, way better than the big wheel. Love love love having a balcony. Cons Check-in now online at a computer screen which is fine but unexpected and we were disorganised at arrival due to unwell child. Hard to use screen and hold a vomit bag. Tried to call concierge, had to explain my query to two people before I could get through. Frustrating. Money changing machine at hotel did not recognise new AUD50. Needs to be upgraded if this is the option for guests. Consequently hard to change money easily, couldn’t find local money changer at Raffles market. Couldn’t find fan in bathroom consequently bathroom fogged up for every shower.

Posted by , from Melbourne on 15 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jacqueline Poey

Dear NatS, we are pleased you loved the magnificent views, our excellent Concierge service and central city location for an overall memorable stay at Swissôtel The Stamford! At the same time, we appreciate your constructive feedback for our responsible teams to review solutions for improvements. We look forward to welcoming your family again in the near future! Warm regards, Jacqueline Poey, Hotel Manager

About the Swissotel The Stamford, Singapore

Location 2 Stamford Road, Singapore, 178882

Property Features

Swissotel The Stamford, Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 11 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this hotel measures 108000 square feet (10033 square meters) and includes a conference center. A nightclub, a sauna, and spa services are also featured at the luxury Swissotel The Stamford, Singapore. For a fee, parking is available. A complete renovation of Swissotel The Stamford, Singapore was completed in January 2019. This 5-star Singapore hotel is smoke free.

  • 1252 guestrooms or units
  • 72 levels
  • 11 dining venues
  • 4 bars or lounges
  • 108000 sq ft of conference space
  • 10033 sq m of conference space
  • Built in 1986
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Changi Airport (SIN) (20.4 km / 12.7 mi)
  • Metro station: City Hall Station (0.2 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Swissotel The Stamford, Singapore offers 1252 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Cable television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Eight - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Kopi Tiam - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.

JAAN by Kirk Westaway - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

Mikuni - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Clove - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 23
  • Couples treatment rooms
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 44.73 per person (approximately)
  • Valet parking fee: SGD 33 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Singapore Stamford Swissotel
  • Singapore Swissotel
  • Singapore Swissotel Stamford
  • Stamford Singapore
  • Stamford Swissotel Singapore
  • Swissotel Singapore
  • Swissotel Stamford
  • Swissotel Stamford Hotel
  • Swissotel Stamford Hotel Singapore
  • Swissotel Stamford Singapore
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  • Swissotel The Stamford Singapore
  • Swissotel Stamford Singapore Hotel
  • Swissotel The Stamford, Singapore Hotel
  • Swissotel The Stamford, Singapore Singapore
  • Swissotel The Stamford, Singapore Hotel Singapore

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.