6/10 Okay
Michelle
Travelled with family
17 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights and had 2 rooms, one facing the street and the other facing the back half of the parking lot/block.
The pros:
Decently priced.
Conveniently located in Chinatown.
Walking to the pier was incredibly simple and easy for our family of preteens.
Friday night’s front desk staff was very friendly and helpful compared to Thursday night’s staff.
The cons:
The elevator is very sketchy, cannot accommodate more than 4 people at a time.
The sheets and blankets were very thin. Glad we had brought blankets in the car for the ride to SF.
The parking situation is a mess. Very small lot. They will block vehicles in and tell you, you cannot leave until the following morning.
The Parking garage guy in the below lot was not as professional as he could have been and was seen eyeing our daughters until their father stepped in between.
At one point, we were unable to get back into our car for an hour due to other vehicles parked blocking us access.
The female front desk attendant was very unpleasant and cold.
Saying the rooms are outdated is an understatement. Beds are horrible. Pillows are flat and hard. The legs on the table were held together with duct tape and random screws. The paint in the bathroom was peeling. The exhaust fan was coated in dust and debris it. The bathtub was stained with dirt/grease like markings.
The windows are older aluminum style that rattle, and are incredibly thin.
The rooms light shades were yellowed and cracked in numerous places.
Michelle
Stayed 2 nights in Nov 2025
