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4.1 out of 5

"Very Central location And convenient. Clean and lovely friendly staff. Concierge was excellent . Only bit noisy as an old building with creaky st ... " More

By a verified traveller on Thu 29 Mar 2018

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Hotel Description

Hotel Union Square puts you in the heart of San Francisco, within steps of popular attractions like Union Square and Westfield San Francisco Centre. Highlights at this Art Deco hotel include free in-room WiFi.

Flat-screen TVs, coffee/tea makers, and safes are featured in all 131 rooms. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include rainfall showerheads and designer toiletries. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include a free manager's reception, coffee/tea in a common area, and laundry facilities. Breakfast is available daily. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3.5-star Downtown San Francisco hotel include SHN Curran Theatre and Moscone Convention Center.

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max


Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Petite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Petite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Union Square ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Union Square

Everyone (11) Couples (1)
4 out of 5

Very Central

Very Central location And convenient. Clean and lovely friendly staff. Concierge was excellent . Only bit noisy as an old building with creaky stairs and can hear people on the street.

Posted by on 29 Mar. 2018

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3 out of 5

Nice Hotel though it needs a few improvements.

Pros: A great location.
Cons: The blinds need to be fixed and the room needs to be sound proofed!
Location: very very central to all things San Francisco
My hotel room was pleasantly clean and in a greta position. There however a few issues; - my room was attached to another by a door that was not sound proof in any way. - My room was right on the main road and opposite shop. The blinds did not block out the sound or lights that where going 24/7. - the blind where not cut around the air conditioner. This mean that the blinds couldn't be down while the air conditioner/heater was on! - The staff held 2 amounts of money at one time. This meant that double the amount I paid for the hotel was held meaning I had less money on hand. - the t.v was faulty and the staff did not endeavour to fix it before I left. - The fitness area at there sister club was very very small and pretty much useless. To be honest the hotel wasn't to bad if it was half the price. For the cost it was way over priced!

Posted by , from Australian on 28 Nov. 2017

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5 out of 5

Union Square San Francisco

Location: Right in union Square, couldn't be any closer to the cable cars :)
I had a wonderful stay. Not large rooms but perfectly comfortable and cozy. Everything you could need. Thanks for making my stay wonderful. Music in the foyer and wine hour was perfect.

Posted by , from Australia on 26 Nov. 2017

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4 out of 5

good position

maybe only letdown was hard bet ‘ woke up feeling uncomfortable

Posted by on 19 Nov. 2017

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3 out of 5

Great location but not really worth the cost

Hotel was well located and comfortable but not worth the cost. Requested early check in (6 months prior) but staff were not interested and we had to wait 5 hours for our room. Would have appreciated the hotel declining our request when we booked so at least we were prepared. Hotel really didn't have the Art Deco features as advertised, which was one of the main reasons we chose to stay there. Just a bit disappointing. Would consider other hotels before booking there again.

Posted by , from Australia on 30 Sep. 2017

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3 out of 5

Could have been better

Pros: Decor and friendly staff
Cons: Air Conditioning
Good location in downtown San Francisco however no air conditioning and cramped room made it no more than a place to get some sleep.

Posted by on 6 Sep. 2017

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4 out of 5

Location is amazing

Pros: Location
Cons: Room cleanliness bathroom size
Location: Great shopping area & close to all transport.
The room was very noisy. The window coverings were certainly far from blackout. The bathroom was tiny. We were upgraded so cannot imagine how tiny the other room would have been. All was forgotten as the location is great. Catching an uber from outside the hotel was tricky as it was a one way street. We would have been better walking down the street to the 2 way street

Posted by , from gold coast on 23 Aug. 2017

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5 out of 5


Great stay.. Awesome staff. Over and above, looking forward to coming back again

Posted by on 28 Oct. 2016

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5 out of 5

location, location, location

Pros: Overall a very pleasant experience - I highly recommend this hotel.
Cons: Bathroom ventilation as the shower had some mould.
Location: Great downtown location
Loved being in thick of busy SF - cable cars outside the front door. Excellent staff and very helpful with all requests. We had a large corner room which was sold to us as a family room because we had our 13 yr old daughter with us. The room is themed with lots of children's toys and story books which would really suits younger kids however the room is excellent - lots of space, huge comfy bed and nice bathroom. There is even a 3-5 happy hour in the lobby with a funky dude strumming some tunes to relax and sing along to. If you want to be in the heart of SF, close too all the shops and love the romance of cable cars, this place is the bomb!!

Posted by , from Gold Coast Australia on 27 Apr. 2016

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Comment from Hotel Management

3 May 2016 by Domitilles

Dear Brenden, Thanks a lot for choosing to stay with us with your family. I am so happy to read that you had a good time in our Kid Suite. We hope that you will back with us. Best regards

5 out of 5

Perfect San Fran hotel

The best thing about this hotel is the IDEAL LOCATION for exploring San Fran. Right in the heart of bustling Union Square, we were a few steps from shopping, attractions and transport to other parts of the city. Across the road was a Walgreens store which provided delicious quick and easy food options. The actual hotel room was amazing - lots of space, luxurious and impeccable presentation. We had two big windows looking out to the street but it was a very quiet room. The only issue we had was difficulty getting into the street the hotel was on in a car, we had to ignore signs that said 'commercial vehicles and loading only'. Overall we were very impressed and can't recommend this hotel enough.

Posted by , from Brisbane, Australia on 6 Feb. 2016

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Comment from Hotel Management

10 Feb. 2016 by Domitille

Dear Diana, Thank you very much for this 5 stars review. It is a delight to read that you had such a great time with us. Traffic is a bit dens downtown and a bit tricky, I am glad that you managed to get to us. We hope to have you back soon. Best regards

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A free manager's reception is offered daily. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Union Square. Parking is available for a fee. This Art Deco San Francisco hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • Built in 1913
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge) , RV, bus, truck parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.3 km / 13.8 mi)
  • Train station: San Francisco Station (1.6 km / 1 mi)
  • Metro station: Powell St & O'Farrell St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Union Square offers 131 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with pay movies. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

For more details, please contact the property using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs


The resort fee will be subject to an additional tax which will be assessed at the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 per person (approximately)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Union Square
  • Union Square Hotel
  • Hotel Union Square Hotel
  • Hotel Union Square San Francisco
  • Hotel Union Square Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.