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HI San Francisco Downtown Hostel

2.0 star property
Hostel with a 24-hour front desk, a short walk to Union Square

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Fridge, microwave
Reception
Lounge
Private Queen Room Ensuite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$156
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

Highlights

Heating
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Laptop workspace
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Laptop workspace
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite

Private Queen Room Ensuite

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Laptop workspace
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

At HI San Francisco Downtown Hostel you'll be within just a 5-minute stroll of Union Square and within 15 minutes of Moscone Convention Center. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. .Attractions within a 20-minute walk of this Union Square hostel include San Francisco Museum of Modern Art and Bill Graham Civic Auditorium.
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • Moscone Convention Center - 13 min walk - 1.1 km
  • Oracle Park - 2 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬2 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk
  • ‪Bartlett Hall - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel with a 24-hour front desk, a short walk to Union Square
As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
HI San Francisco Downtown Hostel offers 99 accommodations with a hairdryer and portable fans. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.

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Exterior

Chapter San Francisco

  • Free WiFi
  • Laundry
  • Housekeeping
  • Microwave
4.6 out of 5, Wonderful, 328 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at HI San Francisco Downtown Hostel?

HI San Francisco Downtown Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI San Francisco Downtown Hostel?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on 23 Sept 2025 start from AU$155.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HI San Francisco Downtown Hostel?

The closest beach to HI San Francisco Downtown Hostel is Ocean Beach (9.3 km).

Is there a free airport shuttle available at HI San Francisco Downtown Hostel?

No, HI San Francisco Downtown Hostel does not offer an airport shuttle service.

What time are check-in & check-out at HI San Francisco Downtown Hostel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HI San Francisco Downtown Hostel?

No, only service animals are allowed.

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 339 reviews
Rating 8 - Good. 79 out of 339 reviews
Rating 6 - Okay. 17 out of 339 reviews
Rating 4 - Poor. 7 out of 339 reviews
Rating 2 - Terrible. 12 out of 339 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's the nicest hostel I've ever stayed in. The exterior was under renovation as well as the elevator during our stay, but I wouldn't hold that against them. It was perfectly fine accommodations for a few nights.
Stayed 3 nights in May 2025

10/10 Excellent

Xinyi

Stayed 1 night in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

miguel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
This was my first solo experience ever. I booked a trip to visit
Stayed 4 nights in May 2025

10/10 Excellent

Hood

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Feb 2025

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Xinyi

Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Ma. del Rosario

Stayed 1 night in Feb 2025

10/10 Excellent

Jong Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell St station which is convenient to go to different part of the city. It is clean and the staff are very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025

2/10 Terrible

Valeria

Disliked: Amenities
I’m trying to cancel my stay as I’m still at the airport in a different city and the payment I utilized might be a scam from the company I applied for the credit from. Key One (master card). I continue to call to the bank and they just transfer me but I believe they continue to gamble for something is already lost.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Quiet, cheap, clean hostel with good staff. Just gotta fix the elevator. Good kitchen and laundry. Comfortable bed but creaky springs every time you roll over. A convenient location for transport around the city. One block from Union Square. I would stay here again. ps: Lime scooters won’t make it up the hill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

8/10 Good

Geoffrey

Stayed 1 night in Jan 2025

8/10 Good

Thuy Trang

Stayed 1 night in Jan 2025

10/10 Excellent

RANGHAI

Stayed 2 nights in Jan 2025