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Hotel Description

El Capitan Hotel puts you in the heart of San Francisco, within a 20-minute stroll of popular places like Mission Dolores Park and Castro Street. Highlights at this hotel include free in-room WiFi.

You can enjoy TVs, coffee/tea makers, and safes, featured in all 89 rooms. Hair dryers, irons/ironing boards, and free toiletries are also available.

This smoke-free hotel offers a nightclub, free WiFi in public areas, and has a 24-hour front desk. Additionally, you'll find laundry facilities, tour/ticket assistance, and luggage storage. There's also self parking, along with the convenience of airport drop-off service.

Attractions within a 30-minute walk of this Mission District hotel include San Francisco City Hall and Van Ness Avenue.

Standard Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$82* Per night/room 30 May - 31 May

Deluxe Room, 1 Queen Bed, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Shared Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

El Capitan Hotel ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for El Capitan Hotel

Everyone (1) Family (1)
2 out of 5
It is a particularly rugged area. I have travelled extensively around this world and as a male, well able to defend myself, found myself for the first time ever, arranging various items against the bedroom door that would have woken me if someone tried to enter during the night. I would note that I am entirely comfortable staying in a range of locations in Manhattan that might be generally seen as 'rough' - this particular street / immediate precinct is truly tough. I would not in anyway recommend the location to a single female.

Posted by , from New York on 9 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Guest Experience Manager

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Kind regards, Customer Care Team

1 out of 5

This place has BED BUGS and they don't even care!

Pros: Nothing
Cons: This whole place needs fumigated, renovated and restaffed. Even better, just knock it down.
Location: The location is somewhat intimidating even in the day time let alone late at night. The only saving grace is the convenience to public transport.
We are far from fussy but from the minute we walked through the door (which two people who were clearly messed up on drugs decided to follow us through) this place was nothing but an ORDEAL. And that is the only way do describe our experience. The receptionist barely looked up from their phone to check us in, there's a funky smell near reception and kitchen...and don't even bother with the filthy kitchen. After two flights of stairs we found our stuffy room, void of any for of air conditioning or even a fan, leaving us to have to open the heavy window wide open and listen to the street construction, bars, junkies yelling and neighbours, just inches away, cooking, watching TV at high volumes and children crying. To say the least not much sleep was had but that was mostly due to the incessant vampire bed bugs biting us all night long. After some research online it became clear that this room had all the indicators of a bed bug infestation, marked sheets, cracks in walls to house them, and of course the obvious, bites from dusk til dawn. I even captured one of the blood filled insect and presented it as evidence to reception and all I received was "So what do you want me to do about it? Every hotel in San Fransisco has bed bugs." Clearly they will rent out the room to the next unsuspecting victim to suffer. I'm still scratching days later. The towel rail fell off the wall as soon as I looked at it, and the bathrooms are down the hall and scungy. DO NOT STAY HERE!

Posted by , from Melbourne on 5 Oct. 2016

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Property Features

El Capitan Hotel offers its guests a nightclub, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available. This San Francisco hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 2 levels
  • Nightclub
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (20.2 km / 12.5 mi)
  • Train station: San Francisco Station (3.8 km / 2.4 mi)
  • Metro station: 16th Street Mission Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

El Capitan Hotel offers 89 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers.

  • Television
  • Coffee maker
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

An adult age 18 or older must assume all liability for the booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Caters to adults only
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capitan Hotel
  • El Capitan Hotel
  • El Capitan Hotel San Francisco
  • El Capitan San Francisco
  • El Capitan Hotel Hotel
  • El Capitan Hotel San Francisco
  • El Capitan Hotel Hotel San Francisco

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.