Canopy by Hilton San Francisco SoMa

4.0 star property
Hotel with bars, 5-minute walk to San Francisco Museum of Modern Art

Photo gallery for Canopy by Hilton San Francisco SoMa

3 bars/lounges
Reception
3 bars/lounges
3 bars/lounges
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Free WiFi
  • Laundry
The current price is AU$266
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
250 4th Street, San Francisco, CA, 94103
  • Place, San Francisco Museum of Modern Art
    ‪5 min walk‬
  • Place, Oracle Park
    ‪16 min walk‬
  • Place, Pier 39
    ‪6 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, City View

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Landmark View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Fan
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Hearing)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Fan
Egyptian cotton bed sheets
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
Hypo-allergenic bedding available
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Fireplace (Landmark View)

Highlights

Individually furnished
Fireplace
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Fireplace
Individually furnished
Air-conditioning
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Room With City View

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

King Room

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

Queen Room

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

City View Hearing Accessible 2 Queen Room

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 4

Hearing Mobility Accessible Corner Queen Room With Tub

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

City View Queen Room

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

Queen Studio-Hearing Accessible

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 4

Room With 2 Queen Beds-Mobility Hearing Accessible With Roll-in Shower

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility And Hearing Accessible With Roll In Shower

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 4

1 King Corner Room Urban View

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

King Studio with City View

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

King Studio-Urban View

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

King Room With Urban View

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

2 Queen Bed Room Hearing Accessible

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 4

Premium One King Suite With Urban View And Living Room

Fireplace
Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
  • Sleeps 4

1 King Suite Urban View With Living Room

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

Corner King Room With City View

Individually furnished
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Fan
  • Sleeps 2

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About the area

San Francisco

Canopy by Hilton San Francisco SoMa places you in the centre of San Francisco, within just a 15-minute stroll of San Francisco Museum of Modern Art and Warfield Theatre. Highlights at this hotel include 3 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, The Social, is open for breakfast, brunch, lunch and dinner. The Social Bar is the hotel's own bar, serving drinks along with brunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown San Francisco hotel include Oracle Park and Orpheum Theatre.

What's nearby

  • San Francisco Museum of Modern Art - 5 min walk - 0.5 km
  • Warfield Theatre - 10 min walk - 0.9 km
  • Oracle Park - 16 min walk - 1.4 km
  • Lombard Street - 5 min drive - 3.6 km
  • Pier 39 - 6 min drive - 3.6 km

Getting around

  • Yerba Buena-Moscone Station - 1 min walk
  • San Francisco Station - 11 min walk
  • San Francisco International Airport (SFO) - 18 min drive

Restaurants

  • ‪HEYTEA - ‬3 min walk
  • ‪Yerba Buena Ice Skating & Bowling Center - ‬2 min walk
  • ‪Freshroll Vietnamese Rolls & Bowls - ‬3 min walk
  • ‪Shelby’s Rooftop - ‬1 min walk
  • ‪Oasis Grill - ‬2 min walk

About this property

Canopy by Hilton San Francisco SoMa

Hotel with bars, 5-minute walk to San Francisco Museum of Modern Art
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. There are 3 meeting rooms available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at Canopy by Hilton San Francisco SoMa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

  • 194 guestrooms or units
  • 3 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Canopy by Hilton San Francisco SoMa offers 194 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 to 45 for adults and USD 12 to 45 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bean Bar
  • Shelby's Rooftop Bar
  • The Social
  • The Social Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 45 for adults and USD 12 to 45 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels San Francisco Hotel
Virgin Hotels Hotel
Virgin Hotels
Virgin Hotels San Francisco
Canopy by Hilton San Francisco SoMa Hotel
Canopy by Hilton San Francisco SoMa San Francisco
Canopy by Hilton San Francisco SoMa Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Canopy by Hilton San Francisco SoMa?

Canopy by Hilton San Francisco SoMa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton San Francisco SoMa?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton San Francisco SoMa on 27 Nov 2025 start from AU$266.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton San Francisco SoMa?

Yep, Canopy by Hilton San Francisco SoMa has valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to Canopy by Hilton San Francisco SoMa?

The closest beach to Canopy by Hilton San Francisco SoMa is Ocean Beach (9.8 km).

What makes Canopy by Hilton San Francisco SoMa a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Canopy by Hilton San Francisco SoMa.

Does Canopy by Hilton San Francisco SoMa serve breakfast?

You bet, cooked-to-order brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton San Francisco SoMa?

No, Canopy by Hilton San Francisco SoMa does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton San Francisco SoMa?

Yep, you can grab a meal at Canopy by Hilton San Francisco SoMa's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Canopy by Hilton San Francisco SoMa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton San Francisco SoMa?

Dogs are welcome at Canopy by Hilton San Francisco SoMa, with food and water bowls on offer.

Canopy by Hilton San Francisco SoMa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1005 reviews
Rating 8 - Good. 165 out of 1005 reviews
Rating 6 - Okay. 63 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

maja, Irvine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, nicely renovated. Very practical bedroom, separate toilet and shower areas, huge for SF standards. Great restaurant on the top, charming lounge and breakfast area at the bottom. 2 minutes from SFMOMA and close to everything in the downtown.
Stayed 3 nights in Aug 2025

10/10 Excellent

Judy

Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and in a nice area, would definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities

Just okay

Very small room, comfortable bed except for the pillows, comforter was stained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Manuel

Liked: Staff & service, property conditions & facilities
Rooftop is amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll definitely stay there again!
Stayed 1 night in Apr 2025

6/10 Okay

Wendy

Stayed 1 night in Jul 2025

10/10 Excellent

Alan G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar with great food ! Cool rooms with 2 different shower heads and power window shade. VERY convenient location. We walked back here from Giants stadium at 10pm.
View from room
Park
Working Carosel $3
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Deceiving Room Descriptions & Unprofessional Staff

Paid for a city view and had a view of a parking lot. I called to see if I could be moved to a city view and the operator said that technically, we are in the city so my room has a city view. The rooms are very small and the beds are almost like fold out mattresses. The lady at the front desk was a little out of it, you could tell she was under the influence as she later was recruiting young men to "work" for her right outside the hotel door. Will never stay here again. Location is not that great either unless you are in town for a SF Giants game.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooftop bar was gorgeous and staff were very accomodating.
Stayed 1 night in Jul 2025

10/10 Excellent

eloisa

Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 2 nights in Jul 2025

6/10 Okay

Alexis Kaye

Travelled with partner
Disliked: Property conditions & facilities
Located in close proximity to SFMOMA, the main reason for my stay. Short Lyft rides to Chinatown, Lower Haight, Fisherman’s Wharf. Staff and service were good; however; I probably will not return to this hotel in the future. The condition of the property and facilities was not up to snuff due to exceedingly creaky doors, lights that did not function properly, broken window slats, and inconsistent shower temperatures.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Fantastic hotel. Very comfy and cute. Loved the coffee station and layout of the room. The staff is accommodating, friendly and attentive. One of the best experiences I’ve had in a long while!
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Vikraal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room and staff was very polite. Would recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, not to far from oracle park and chase center.
Stayed 1 night in Jul 2025

10/10 Excellent

Casildo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Apr 2025

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service
Positive: Walking distance to Oracle Park for a concert. Negatives: We arrived at 2:45 and they made us wait 15 mins to check in at 3. That has never happened. I asked to have valet retrieve glasses and charger I had left in my car. Almost an hour later they produced glasses with no charger. Desk attendant said they'll bring the charger in just another 5 mins. It took another 20 mins for them to bring the charger. There was dust on lower rim on the nightstand and crumbs behind door when we arrived. The light on the smart mirror kept turning itself on and would make an irritating noise. (Room 201) At check out, I texted as instructed to get car and checked out. My car was there but no key and no valet. We waited 5-10 mins and then checked inside, there was no one at desk. When she finally came back to the desk I asked if she had my key, she did. We've stayed in a dozen hotels in SF over the years. This one was not worth the price paid. Next time we'll go to the Hyatt or Clancy or literally anywhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025