Save

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Adults-only beachfront property with 3 outdoor pools

Where to?

Dates

June 2025

July 2025

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Junior Suite, 1 King Bed (Walk-Out) | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

Quinta Avenida
‪2 min walk‬
Mamitas Beach
‪3 min walk‬
Playa del Carmen Main Beach
‪5 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪60 min drive‬

Room options

Presidential Suite, 1 King Bed

Highlights

Balcony

Separate dining area

Separate sitting area

Private pool

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Dining table

182 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Dining table

Free minibar items

124 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Walk-Out)

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Dining table

Free minibar items

124 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Ocean view
Sleeps 2
1 King Bed

55-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Pool View

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Ocean view
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Premium bedding

61 sq m
Sleeps 4
2 Queen Beds

About the area

Playa del Carmen

A luxury stay in the heart of Playa del Carmen awaits you at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. You'll be within steps of Playa del Carmen Main Beach and within a short 5-minute stroll of Quinta Avenida. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Innan can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Pelicanos, serves Fusion cuisine and is open for lunch and dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and outdoor tennis court. 6781 square feet (630 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free valet parking, along with the convenience of car rentals on site. .Places within a short walk of this 4.5-property class Downtown Playa del Carmen property include Mamitas Beach and Playa del Carmen Maritime Terminal is within 20 minutes.

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Mamitas Beach - 3 min walk - 0.3 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
Xcaret Eco Theme Park - 13 min drive - 9.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

‪Bloody Mary Food Drinks & Rock - ‬2 min walk
‪Lobby Bar - ‬1 min walk
‪Señor Frogs - ‬2 min walk
‪Los Aguachiles - ‬2 min walk
‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Adults-only beachfront property with 3 outdoor pools

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

524 guestrooms or units

4 levels

4 buildings

7 dining venues

3 bars by the pool

5 bars or lounges

6781 sq ft of conference space

630 sq. m of conference space

Built in 2005

Deli

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Coffee shop

Swim-up bar

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with single sofa beds. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Pool
All-inclusive
Spa
Free WiFi

includes taxes & fees

17 June - 18 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

3 poolside bars
5 bars/lounges
7 restaurants
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Asiana
Kalamata
Pelicanos
Rincón Mexicano
Spice

Things to do

3 outdoor pools
Bicycle storage
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Hot tub
Outdoor tennis court
Pilates classes
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
6,781 square feet of conference space
Computer station
Coworking space
Meeting room

Outdoors

Beach loungers
Beach towels
Free beach cabanas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in shower
Grab bar near toilet
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

4 buildings
4 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Pillowtop mattress
Premium bedding
Single sofa bed

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Towels provided

Entertainment

55-inch LED TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Free rollaway/extra beds!

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen

Playa Carmen All Inclusive

Playa Carmen Resort

Royal Playa Carmen

Royal Playa Carmen All Inclusive Spa & Resort

Royal Playa Carmen Spa

Royal Playa Carmen All Inclusive Spa Resort

Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen

Hilton Playa Carmen Adults-Only All-Inclusive

Hilton Carmen AdultsOnly Incl

Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen

The Royal Playa del Carmen All Inclusive Spa Resort

Hilton Playa Carmen All-Inclusive Adult Resort

Hilton Playa Carmen All-Inclusive Adult Playa del Carmen

Hilton Playa Carmen All-Inclusive Adult

Hilton Playa Del Carmen An Adults Only All Inclusive

The Royal Del Carmen Inclusive

Frequently asked questions

What is the cancellation policy at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yep, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort has a free self car park and free valet parking.

Are there any beaches close to Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yep, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is a short 5-minute walk from Playa del Carmen Main Beach. Fun beach activities include parasailing and swimming. You can also find boat tours.

Is there a spa on site at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yep, Innan is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yep, and guests love it! Hilton Playa del Carmen, an All-Inclusive Adult Only Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, hydromassage showerheads and pillowtop beds.

What makes Hilton Playa del Carmen, an All-Inclusive Adult Only Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort family-friendly?

No, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is an adults-only property.

Are there hot tubs in the rooms at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, only service animals are allowed.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Marianne

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

8/10 Good

DAVID

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert John

Travelled with partner

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Best hotel staff I have ever seen.

Stayed 5 nights in Mar 2025

8/10 Good

Christofer

Travelled with partner

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was very clean, maintained and excellent staff and service …. The only thing they need is better quality entertainment nightly which was not available.. but being a 2 min walk to 5th Avenue made you go out there for that .

Stayed 5 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service, rooms and pools are fantastic! Beach was small but clean and pretty. Food was ok and drinks tasted soapy but the coffee ice cream shop was amazing!

Stayed 6 nights in Jan 2025

10/10 Excellent

KRISTA

Travelled with partner

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food choices and availability were fantastic. We were so happy with room service, the coffee bar, the food choices, restaurants near the pools, etc.

Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos, Miami

Business traveller

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was great , excellent service , variety of food . The buffet was great . Our room was to the side of 5 Ave two blocks away and you can hear the noise at night . Overall everything was great , we will come back again j

Stayed 4 nights in Mar 2025

10/10 Excellent

Tina, Mililani

Travelled with partner

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Hilton property stay has been amazing! I felt safe. The staff were all so helpful and friendly. There were plenty of classes and activities throughout the day, every day. I had a blast taking part in the aqua classes, so much fun!! The location is PERFECT, being right on the beach, and also just steps away from the famous 5th Ave! 24 hour room service made food super convenient anytime we were hungry or thirsty. Thank you for your amazing hospitality Hilton!

Stayed 2 nights in Mar 2025

10/10 Excellent

Annalisa

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Paolo and Miguel were amazing wait staff. Very attentive and all arouns helpful

Stayed 4 nights in Feb 2025

8/10 Good

Neil

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

5th Avenue being so close.

Stayed 7 nights in Feb 2025

10/10 Excellent

Alejandra María

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved every single detail.

Stayed 5 nights in Feb 2025

10/10 Excellent

Cody Ryan

Travelled with family

9 Mar 2025

Stayed 9 nights in Feb 2025

10/10 Excellent

Denisse

Travelled with partner

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this place! Staff was friendly and provided excellent customer service. Hotel is super clean and has good restaurant options. We enjoyed our stay so much that we are planning to go back again in 6 months.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jana

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent All-Inclusive Resort

Good food, excellent service, and great entertainment. Enjoyed the pool and the spa. Beach is clean and not crowded, but has a lot of rocks in front of the resort. Would go back without hesitation.

Stayed 7 nights in Feb 2025

10/10 Excellent

Helen P

Travelled with partner

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is lovely, the beach is beautiful. There are lots of rocks in the ocean right in front of the Hilton, but if you walk a little further up the beach, there are no rocks and that makes it a little easier to get to get into the ocean. The staff are so friendly, and they work really hard. The Hilton is excellent.

Stayed 6 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner

8 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a great resort. The staff couldn't have been any more accommodating and kind. The food was incredible and the entertainment was epic. The only downside was that the beach was small and the whole waterfront was difficult to walk with all of the cabanas, boats and other resorts build so close to the water. However not the fault of the resort just human buildup

Stayed 5 nights in Mar 2025

6/10 Okay

Miguel Aneudy

Travelled with partner, Travelled with group

7 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Property is small and not enough adult entertainment.

Stayed 4 nights in Feb 2025

10/10 Excellent

Brittany Lynn

Travelled with group

6 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Amazing Resort Experience – Can’t Wait to Come Back! From start to finish, our stay at this resort was nothing short of incredible! The food was absolutely delicious, with a wide variety of options to choose from at every meal. The drinks were top-notch—perfectly made and always flowing, whether by the pool, at the bar, or during the evening entertainment. Speaking of entertainment, a HUGE shoutout to Daniel and Edgar—they truly made our trip unforgettable! Their energy, humor, and ability to keep everyone engaged had us laughing nonstop. Whether it was daytime activities or evening shows, they went above and beyond to make sure everyone was having an amazing time. We would love to come back and highly recommend this resort to anyone looking for great food, fantastic drinks, and top-tier entertainment. Already counting down the days until our next visit!

Stayed 5 nights in Mar 2025

8/10 Good

Joseph John

Travelled with family, Travelled with group

6 Mar 2025

Very nice property and great staff of workers and servers. Only negatives were upcharges on some of the food choices that were included with the all-inclusive last time we were there a couple years ago, and the only swim up bar was closed several of the days we were there.

Stayed 5 nights in Feb 2025

6/10 Okay

Samantha

Travelled with group

5 Mar 2025

Liked: Cleanliness, staff & service

The customer service from management was amazing.

Stayed 4 nights in Feb 2025

10/10 Excellent

Graiden

Travelled with partner

5 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have so many good things to say !! loved the staff, the food, entertainment, area , bars , pools , everything!! they make you feel pampered and safe. and right at home. would 10/10 recommend and will be excited to come back ! Not to mention it’s right in the heart of Playa.

Stayed 6 nights in Feb 2025

10/10 Excellent

tara

4 Mar 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

JAMES CHRISTOPHER, Brandon

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing will definitely be returning!

Stayed 2 nights in Feb 2025

6/10 Okay

ANA

3 Mar 2025

Stayed 4 nights in Feb 2025

Wotif's Latest Trends

Flights

Sydney to Hong Kong (SYD - HKG)Qantas Airways Perth (PER) to Hobart (HBA) flightsQantas Airways Sydney (SYD) to London (LHR) flights

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up)

Highlights

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Highlights

View all photos for Junior Suite, 1 King Bed (Walk-Out)

Junior Suite, 1 King Bed (Walk-Out)

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up)

Highlights

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

View all photos for Junior Suite, 1 King Bed, Pool View

Junior Suite, 1 King Bed, Pool View

Highlights

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

View all photos for Junior Suite, 2 Queen Beds, Garden View

Junior Suite, 2 Queen Beds, Garden View

Highlights

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

View all photos for Junior Suite, 2 Queen Beds, Pool View

Junior Suite, 2 Queen Beds, Pool View

Highlights

You may also like

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Awards and affiliations

Languages

Similar properties

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility