Selection Riviera CancĂșn - All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Selection Riviera CancĂșn - All Inclusive

Exterior
7 restaurants, international cuisine
Exterior
Couples treatment room(s), sauna, hot tub, steam room
1 bedroom, premium bedding, down duvets, free minibar

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • All-inclusive
  • Laundry

Explore the area

View map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    â€Ș2 min walk‬
  • Ojo de Agua Beach
    â€Ș3 min walk‬
  • Puerto Morelos Beach
    â€Ș5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș30 min drive‬

Room options

Premium Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Single Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Corner (Ocean Front | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 115 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Corner (Ocean Front)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 115 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Single Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Single Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Pool Walkout | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Pool View (Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Selection Riviera CancĂșn - All Inclusive. Within steps you'll find Puerto Morelos Town Square and San Jose Catholic Parish. Highlights at this all-inclusive resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Caprichos, serves international cuisine. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include a 24-hour gym, a children's swimming pool and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Puerto Morelos resort, attractions include Puerto Morelos Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya.

What's nearby

  • Puerto Morelos Town Square - 2 min walk - 0.2 km
  • Puerto Morelos Artists’ Cooperative - 2 min walk - 0.2 km
  • Ojo de Agua Beach - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 5 min drive - 3.6 km
  • Crococun Zoo - 8 min drive - 6.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • â€ȘLa Sirena Restaurant, Lounge and Sports Bar - ‬2 min walk
  • â€ȘPunta Corcho - ‬1 min walk
  • Hotel Hacienda Morelos
  • â€ȘMuelle Once - ‬3 min walk
  • â€ȘPeninsula - ‬3 min walk

About this property

Selection Riviera CancĂșn - All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Selection Riviera CancĂșn - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Selection Riviera CancĂșn - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily.

A children's pool, a complimentary children's club, and a garden are also featured at the luxury Selection Riviera CancĂșn - All Inclusive. Free valet parking is available.

This 4.5-star Puerto Morelos resort is smoke free.

  • 435 guestrooms or units
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Selection Riviera CancĂșn - All Inclusive offers 435 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Al Forno
  • Caprichos
  • Davino
  • La Casona
  • Pinxos 32

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 5 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

What is the cancellation policy at Selection Riviera CancĂșn - All Inclusive?

Selection Riviera CancĂșn - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Selection Riviera CancĂșn - All Inclusive?

Yep, Selection Riviera CancĂșn - All Inclusive has free valet parking.

Are there any beaches close to Selection Riviera CancĂșn - All Inclusive?

Yep, Selection Riviera CancĂșn - All Inclusive is a short 3-minute walk from Ojo de Agua Beach. Fun beach activities include kayaking.

Is there a spa on site at Selection Riviera CancĂșn - All Inclusive?

Yep, there is an onsite spa at Selection Riviera CancĂșn - All Inclusive. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Selection Riviera CancĂșn - All Inclusive have a pool?

Selection Riviera CancĂșn - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Selection Riviera CancĂșn - All Inclusive?

Selection Riviera CancĂșn - All Inclusive features 5 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes Selection Riviera CancĂșn - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Selection Riviera CancĂșn - All Inclusive.

Is Selection Riviera CancĂșn - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Selection Riviera CancĂșn - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Selection Riviera CancĂșn - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Selection Riviera CancĂșn - All Inclusive serve breakfast?

Yeah, free buffet brekkie is served daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Selection Riviera CancĂșn - All Inclusive?

No, Selection Riviera CancĂșn - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Selection Riviera CancĂșn - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Selection Riviera CancĂșn - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Selection Riviera CancĂșn - All Inclusive?

No, pets are not allowed.

Selection Riviera CancĂșn - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 115 reviews
Rating 8 - Good. 26 out of 115 reviews
Rating 6 - Okay. 19 out of 115 reviews
Rating 4 - Poor. 11 out of 115 reviews
Rating 2 - Terrible. 10 out of 115 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Vailica

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is beautiful however it felt like a zombie vacation where is the people ! They listed multiple restaurants however it’s only 2! No hot tubs only if u have a swim up room . Karaoke night had 2 people . You couldn’t access the beach it’s full of seaweed . There is a hot tub in your room however it’s no hot water the water was near warm if that. The staff was nice however i felt it was a waste of vacation. At 8:00 It’s no moment you can’t get in the pool. We were told there was an adult pool however there were kids in the pool kids ran up in down the hallway as well maybe so much noise. Not to mention at dinner 2 kids ran in screamed the entire night one little guy sit under my table near my leg it was his birthday the best part was singing happy birthday to the adorable guy. I booked 2 rooms over 2k in I would say me being a traveler this was my worst experience. Not to mention I was hounded to do a presentation.
Stayed 3 nights in May 2025

8/10 Good

Jorge Bustos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and enjoyed the menu
Stayed 4 nights in Mar 2025

6/10 Okay

Destiny

Stayed 4 nights in Feb 2025

4/10 Poor

Robert Leach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under new ownership. The staff is under trained and often provided incorrect information to guests. Was not informed until my last day that the $70/day room credit had to be utilized each day or forfeited. Staff at spa informed my daughter it was cumulative and she ended up paying almost $200USD for a 40 minute message OUTRAGEOUS. Mexico is NOT cheap. Started booking airport transportation through the resort. Quoted $180USD round trip. Found my own at $115. Beware of this resort the facility is old and in disrepair. Portions of meals changed daily getting smaller and smaller each day. The lobster upgrade was a ridiculous $75USD at an all inclusive for 2 lobster tails, you can decide for yourself but I’m not going back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for no entertainment at all .
Stayed 4 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Staff were fantastic. Food was fantastic. Room was good. Only real downside of the resort was the beach was ok
Stayed 7 nights in Mar 2025

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with wonderful food and friendly staff!
Stayed 8 nights in Mar 2025

10/10 Excellent

Maria Cristina Pasion De

Stayed 4 nights in Dec 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We spent 5 nights here with our 2 and 5 year old. From the champagne welcome to the seamless checkout, we had a head to toe wonderful time. I read ALL of the comments prior to booking and almost changed our reservations due to some consistent commentary on the food, hot water situation, yucky beach, etc. None of these were an issue for us. Was the beach mucked up, sure, but 3/5 days it was cleared up enough (mostly thanks to staff who relentlessly attempted to keep it clean) that my kids spent hours enjoying watching the waves and collecting shells. The food was absolutely incredible. Some of the best meals we’ve ever had and besides the buffet, never ate at the same restaurant twice. We had zero issues with the hot water in our room. Lastly, the staff was just so accommodating and kind to our whole family, just so incredibly friendly. My only real note would be that having a portal or some kind of app that electronically shows what’s available and when everyday would be helpful. They just had paper copies of all the important information. Very happy that we kept our reservation and would definitely return
Stayed 5 nights in Mar 2025

10/10 Excellent

Nicole, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jordan Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, very accommodating. Very unsatisfied with the property and facilities, definitely needs maintenance and modernisation. Pools were freezing cold, no hot water in the room. I wouldn't class this as a luxury resort.
Stayed 10 nights in Dec 2024

6/10 Okay

joshua james

Liked: Cleanliness, staff & service, property conditions & facilities
Not much going on for evening activities, everything g is shut down at 11.
Stayed 6 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, staff super nice. It is very nice place.
Stayed 5 nights in Mar 2025

10/10 Excellent

Saurabh

Stayed 5 nights in Dec 2024

8/10 Good

Audrey Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Very clean resort. Rooms spacious & clean. Comfortable beds. AC worked well & not too loud. Lovely balconies. Liked that the shower, double sinks & toilet were all separate therefore accessible to more than 1 person for different needs at the same time. However, the door to the toilet in our room was just frosted glass without a proper door knob, not great privacy or easy to open/close due to the lack of door knob (a minor detail). Buffet & restaurant staff great & very accommodating esp for picky eaters:) outdoor property well maintained & has nice pools. It was great there wasn’t an extra charge for the cabanas either. The beach front for this resort was mainly kept free of sargassom & had a good number of palapas that were cabana style. This was a surprise because next door was the Hyatt ziva & their beachfront was no where near as nice as Palmar’s. The food at the buffet & restaurants has a nice variety/selection. The 24hr room service convenient but could be hit or miss (our son a bit picky & they didn’t get his order right twice). Overall a lovely resort, great value for what we paid. A great experience for our family but if I were a single looking for a partying atmosphere, probably a resort along the Cancun strip would be more ideal. This was perfect for us as it was relaxing & felt very safe (but not walkable to any town or off property restaurants, same could be said for any of the other resorts near this one).
Stayed 7 nights in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and rooms

The corner room exceeded expectations. We had a butler and free room service daily. Staff super friendly and helpful from moment arrive to door. Thank you Janet and Freddie making it extra special. Food overall was good (just order steaks well done as were undercooked). Restaurant options were good. Overall totally enjoyed stay and facilities. Beach is disappointed just because of the location and not clear but by no fault of hotel. Location is a little isolated but we urbered around. If beach was better I would go here yearly:)
Stayed 6 nights in Mar 2025

10/10 Excellent

Gerald, Napanee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were so pleasant!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria Isabel, Port St. Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!! The grounds are wonderfully kept, the rooms are modern and clean, the food was fantastic, and the staff is one to admire. We had the room with the swim up pool. It was the best decision! Our room was close to the pool bar and Bettyna was on call! Her friendly and attentive service made our stay all the better. We will most definitely return.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stacey Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Hayden

Travelled with family
Liked: Staff & service
The resort persistently pressured us to purchase a timeshare. The restaurant operated only on select days, and the quality of the food was average at best. Additionally, the rooms were in disrepair and could have benefited from more thorough cleaning.
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Friendly staff. Great food.
Stayed 5 nights in Feb 2025

10/10 Excellent

Randall Thomas

Travelled with partner
Liked: Amenities
Excellent place will be back!!
Stayed 7 nights in Feb 2025