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Aparthotel

Moon Paradise

2.5 star property

Photo gallery for Moon Paradise

Rooftop terrace
Premium Studio Suite, Sea View, Tower
Rooftop terrace
Panoramic Suite | Terrace/patio
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
Javier Rojo Gomez, 801, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪11 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Apartment, Beachside

Deluxe Apartment, Beachside

Deluxe Apartment, Beachside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Ground Floor

Deluxe Apartment, Ground Floor

Deluxe Apartment, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor

Deluxe Apartment, 2 Bedrooms, Ground Floor | Living area

Deluxe Apartment, 2 Bedrooms, Ground Floor

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms, Oceanfront

LED TV

Superior Apartment, 2 Bedrooms, Oceanfront

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms, Balcony, Sea View

Terrace/patio

Premium Apartment, 2 Bedrooms, Balcony, Sea View

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, Beachside

Premium bedding, down duvets, in-room safe, free WiFi

Comfort Apartment, Beachside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment, Beachside

LED TV

Exclusive Apartment, Beachside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Apartment, Sea Facing

Premier Apartment, Sea Facing | Terrace/patio

Premier Apartment, Sea Facing

  • Beach view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Apartment, Sea Facing

Premium bedding, down duvets, in-room safe, free WiFi

Elite Apartment, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Apartment, Sea Facing

Premium bedding, down duvets, in-room safe, free WiFi

Grand Apartment, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, Sea View, Poolside

Panoramic Studio Suite, Sea View, Poolside | Terrace/patio

Panoramic Studio Suite, Sea View, Poolside

  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, Balcony, Sea View

Panoramic Suite, Balcony, Sea View

Panoramic Suite, Balcony, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Suite, Ensuite, Poolside

Comfort Suite, Ensuite, Poolside

Comfort Suite, Ensuite, Poolside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite | Terrace/patio

Panoramic Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, Balcony, Poolside

Standard Suite, Balcony, Poolside | Terrace/patio

Standard Suite, Balcony, Poolside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, Sea View, Tower

Premium Studio Suite, Sea View, Tower

Premium Studio Suite, Sea View, Tower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Puerto Morelos

At Moon Paradise you'll be 1.2 km (0.8 mi) from Puerto Morelos Town Square and 2.2 km (1.4 mi) from Puerto Morelos Beach. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Each apartment features an LED TV, free bottled water and a safe. Premium bedding and a down duvet invite a good night's rest. A kitchen, a microwave and a wardrobe or cupboard are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, a rooftop terrace and charcoal grills. Additionally, you'll find a lift. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Puerto Morelos aparthotel include Moon Palace Golf Club and Maroma Beach.
View more Aparthotels in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Ojo de Agua Beach - 11 min walk - 1.0 km
  • Puerto Morelos Town Square - 15 min walk - 1.3 km
  • Puerto Morelos Artists’ Cooperative - 15 min walk - 1.3 km
  • San Jose Catholic Parish - 15 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Único Beach - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬15 min walk
  • ‪Cantina Habanero - ‬13 min walk
  • ‪Don Ernesto's - ‬10 min walk
  • ‪Local Coffee + Shop - ‬10 min walk

About this property

Moon Paradise

As a guest of Moon Paradise, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. WiFi is free in public spaces. Self parking is free.

This Puerto Morelos aparthotel is smoke free.

  • 16 guestrooms or units
  • Terrace on the roof
  • BBQ grill(s)
  • Lift
  • No smoking on site
Moon Paradise offers 16 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. Kitchens offer microwaves and kitchenware and utensils. Bathrooms include a shower.

This Puerto Morelos aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Outdoor pool, pool loungers
Hotel Ojo de Agua
Puerto Morelos
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 1,004 reviews
The price is AU$126
includes taxes & fees
8 June - 9 June
Hotel Ojo de Agua

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Toaster

Dining

  • Wet bar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • LED TV

Outdoor areas

  • Charcoal grill
  • Rooftop terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Step to reach entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping on request
  • Safe

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Moon Paradise

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Moon Paradise Aparthotel
Moon Paradise Puerto Morelos
Moon Paradise Aparthotel Puerto Morelos

Frequently asked questions

What is the cancellation policy at Moon Paradise?

Moon Paradise offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Moon Paradise?

Yep, Moon Paradise has a free self car park.

Are there any beaches close to Moon Paradise?

Yep, Moon Paradise is a short 10-minute walk from Ojo de Agua Beach.

Does Moon Paradise have a pool?

Moon Paradise has an outdoor pool.

Is there a free airport shuttle available at Moon Paradise?

No, Moon Paradise does not offer an airport shuttle service.

What time are check-in & check-out at Moon Paradise?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Moon Paradise?

No, pets and service animals are not allowed.

Moon Paradise Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

6.4/10

Cleanliness

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Geanene

Liked: Cleanliness, property conditions & facilities, communication
Awesome place. Can’t wait to return.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was fabulous! Possibly the best beach view we have had in Mexico. The pool and sun deck were 1 floor below us with the same wonderful view of the ocean. The boardwalk to the beach was right next to the property. The beach clubs with snorkeling and diving tours are all along the beach front. The music during the day is lively but not loud. We could see the traditional performers from our balcony. The beach front is quiet after 7 pm, providing an intimate experience from the balcony or the pool deck. The staff at the property were friendly and helpful! We will definitely return!
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

douglas

Liked: Communication
Disliked: Cleanliness
The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great
Stayed 10 nights in Feb 2025
Verified

4/10 Poor

james

Disliked: Cleanliness, property conditions & facilities
Mine shaft elevator. Not safe. Room was not properly equipped. It was clean. And the staff? Helped when they were there.
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

catrin

Liked: Communication
Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there.
Stayed 7 nights in Jan 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
Disliked: Communication
We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Sheena

Liked: Communication
The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum. Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only. Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm. Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square. WIFI very weak. Constantly dropping off. Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room. Isa at reception was very helpful. She took care of our every request. Thank you, Isa!
Stayed 14 nights in Jan 2025
Verified

8/10 Good

Alejandro

Liked: Communication
A pesar de que la habitación y a las áreas les falta "mantenimiento" en general y faltarían amenidades en la habitación (shampoo, una mesa y dos sillas, por dar un ejemplo), la ubicación está excelente, y tuvimos la suerte que no había nadie más en el condo/hotel en el piso 5, por lo que tuvimos todo el piso, que incluye la terraza y alberca para nosotros solos. Hubo mucho ruido la última noche durante la noche y madrugada, desde el piso 4, lo cual fue bastante molesto. El elevador es un montacargas, tal vez para muchos puede ser un punto negativo, pero desde mi punto de vista le agregó un toque de "aventura" a la estancia. Sería genial tener un pequeño asador, aunque entiendo que pueda molestar a algun otro visitante. Instalaciones NO recomendables si tienes niños, y entiendo por qué el hotel no acepta menores, pero en resumen, buena estancia y excelente tarifa.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

angel

Disliked: Cleanliness
esta bien ubicado, el cuarto normal cumple, lilpieza terrible,solo una vez a la semana, la segunda no cumplieron, al menos recojieran la basura, cambiar sabanas y toallas al menos ods veces a la semana y fue una.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

ANDREW

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Ramón

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

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