Great location. Close to castle and the old town. Easy to get around (as long as you can do steps/hills).
Check in was fabulous. Staff was very friendly and helpful. We loved the breakfast was was on offer - just amazing!!! Only hiccup was we didn't have a small fridge in our room so we couldn't buy some fruit or a drink to keep cold.
Best most friendly staff, warm, room was very small in comparison to all the places l have stayed in the U.K.
We were rather surprised at the quality of the hotel after reading reviews online. However smaller details of the hotel impacted our experience. No parking onsite (a 15min walk away at Edinburgh Castle), the wrong size duvet (double) put in a king size duvet cover, general wear and tear and cleanliness ...