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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

5.0 star property
Adults-only resort with free valet parking and fitness centre

Photo gallery for The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Outdoor pool, pool loungers
Exterior
Outdoor pool, pool loungers
Superior Room, 2 Queen Beds
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Housekeeping
The current price is AU$171
includes taxes & fees
22 June - 23 June

Explore the area

Map
Avenida 1 Norte, entre 30 y 32, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Yucatan Playa del Carmen, Tapestry Collection by Hilton. Within steps you'll find Quinta Avenida and Playa del Carmen Main Beach within a short 5-minute stroll. Highlights at this Art Deco resort include a restaurant, an outdoor swimming pool and free valet parking. .The buffet restaurant, El Mural, serves Mexican cuisine and is open for breakfast. La Terraza is the resort's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning continental breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Attractions within a short walk of this 5-property class Downtown Playa del Carmen resort include Mamitas Beach and within a 30-minute walk you'll find Playacar Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Adults-only resort with free valet parking and fitness centre
The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and a garden are also featured at the luxury The Yucatan Playa del Carmen, Tapestry Collection by Hilton. Valet parking is free. A complete renovation of The Yucatan Playa del Carmen, Tapestry Collection by Hilton was completed in May 2021.

This Art Deco Playa del Carmen resort is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2005
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 47-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 330 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Mural
  • La Terraza
  • The Coffee Corner

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - May 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 330.0 per person
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at The Yucatan Playa del Carmen, Tapestry Collection by Hilton on 22 June 2025 start from AU$170.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yep, The Yucatan Playa del Carmen, Tapestry Collection by Hilton has free valet parking.

Are there any beaches close to The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yep, The Yucatan Playa del Carmen, Tapestry Collection by Hilton is a short 5-minute walk from Playa del Carmen Main Beach. Fun beach activities include windsurfing, sailing and swimming.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a pool?

The Yucatan Playa del Carmen, Tapestry Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes The Yucatan Playa del Carmen, Tapestry Collection by Hilton a romantic place to stay?

Poolside dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Yucatan Playa del Carmen, Tapestry Collection by Hilton.

Is The Yucatan Playa del Carmen, Tapestry Collection by Hilton family-friendly?

No, The Yucatan Playa del Carmen, Tapestry Collection by Hilton is an adults-only property.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton serve breakfast?

Sure does, continental brekkie is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

The Yucatan Playa del Carmen, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 209 out of 409 reviews
Rating 8 - Good. 74 out of 409 reviews
Rating 6 - Okay. 63 out of 409 reviews
Rating 4 - Poor. 27 out of 409 reviews
Rating 2 - Terrible. 36 out of 409 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qudus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was expecting more from 4* Hilton property

I recently stayed at a 4-star Hilton hotel chain, and while my experience had many positives, there were also a few disappointments, especially considering the price paid. •Positives: The staff was undoubtedly the highlight of my stay. The reception team was incredibly welcoming and helpful, always ready to assist with a smile. The restaurant and bar staff were equally kind and hardworking, doing their best despite being understaffed. The hotel itself is beautiful, with well-maintained rooms and a comfortable bed—soft, but not overly so, ensuring a good night’s sleep. The location is also fantastic: right on the main street and only a 2-3 minute walk from the beach, making it perfect for both relaxation and convenience. •Negatives: Unfortunately, the service times at both breakfast and dinner were frustratingly long due to a lack of staff. The employees were doing their best (they truly deserve a raise!), but the delays were inevitable. Another major issue was the lack of an indoor dining option. The hotel didn’t seem to be designed with rainy weather in mind. On our first night, because the restaurant was fully outdoors (without any roof), we were advised to order room service. The only other alternative was squeezing in at the bar, which offered minimal coverage from the rain. Additionally, the menu never changed throughout our stay, and there was no buffet option. Every dish had to be ordered individually, which, made things slower. Internet 20Mb down and up, slow.
Stayed 4 nights in Jan 2025

6/10 Okay

Frederick

Liked: Cleanliness, staff & service, amenities
Food was average at best. Rest of the property was excellent.
Stayed 16 nights in Jan 2025

8/10 Good

Hailing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose the master suite. Though it is not sound proof between living and bedroom areas, the size is decent. Room service is good. The food options are based on customer order instead of large buffet, we found it nice and fresh. Hotel is next to main street so it is very covenient for shopping, though 20-30 min walk to beach. One thing bothered me was the loud music, which last till 2A sometimes.
Stayed 7 nights in Dec 2024

6/10 Okay

Terena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely boutique hotel, in need of maintenance. The door looked as though it was kicked in prior and would t lock. The patio door handle fell off. A tall mirror balanced in floor fell over! The toilet paper holder fell off. Other than that the staff were kind and attentive. Food was good.
Stayed 4 nights in Dec 2024

4/10 Poor

J Arlyone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Roberto

Travelled with family
Stayed 4 nights in Dec 2024

8/10 Good

Hossam, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place with helpful hardworking staff.
Stayed 7 nights in Dec 2024

4/10 Poor

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches seen in our room. Food options and restaurants were very limited and repetitive. Guest services wasn’t very helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

Sai Luk

Disliked: Amenities
Essentially, there is only one rooftop restaurant operating in this all-inclusive hotel, every day until 10pm. There is one tiny indoor restaurant but it is open only from Thursday to Sunday, again for a limited period of time only. I was told that room service is available 24 hours a day but actually it is open only until 10pm. So, guests who check in late or come back late from day trips need to rely on the coffee corner for food, unless they go outside. There is a limited supply of small sandwiches kept in a small fridge. There is not any microwave there or in any room. So, you have to eat them cold. The breakfast area could have been cleaner. The rooftop restaurant has other limitations. It can be extremely hot to eat there if it is a sunny day. Or heavy raining can ruin your dinner, which happened to me today. However, the busy rooftop restaurant staff and bartenders are very polite and helpful hard-working people. They deserve a praise and thank-you.
Stayed 4 nights in Dec 2024

6/10 Okay

Amber

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Christopher, Deanshanger

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms a little outdated
Stayed 10 nights in Dec 2024

8/10 Good

Robert A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at Yucatan playa del Carmen. Hotel is a good value for the price. However for those looking for a true all-inclusive vacation I would pay up for a different hotel. Drinks were bottom shelf. Only one restaurant open at a time. Hotel seemed to be understaffed ie taking your drink order then seeing them run room service orders before returning.. food was good. Rooms good size and we hadn't made service daily
Stayed 8 nights in Dec 2024

2/10 Terrible

Hilina Samson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend it at all
Stayed 4 nights in Dec 2024

10/10 Excellent

Malac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all inclusive, 24/7 staff, nearby tons of stores, the beach is 2 blocks away, it was beautiful & clean! Would definitely come back again. 10/10.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Shirley, Tucson

Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent , however the facility need repair. Toilet plugged three times in 5 days. Variety of food was very limited.
Stayed 5 nights in Dec 2024

8/10 Good

Grisel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that is was centrally located! The staff was at times very good and other times not so good but not because they themselves were not trying their best but because at times they seemed short staffed and were not able to do their job efficiently. Overall everyone was kind and professional and tried their best to make us feel cared for. We did not like waiting to long to order our food and to be served our food. The first couple of days we did have to go to the front desk to order more towels. Not enough towels were placed in our room for 2 people.
Stayed 7 nights in Nov 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service

3 star quality

The toilets had very low pressure. You had to flush once wait for five minutes for it to fill again to flush again. Our pillowcases had dry blood on them. I felt the linens were old and needed to be replaced. Our bed was very soft. I think the mattress needs to be replaced. There were never any paper cups at the coffee station. only plastic. Who wants to make a hot coffee and a plastic cup? Breakfast was very slow. Not any fault of the waiter. But just understaffed. They should have two wait staff at breakfast. The stuff were very friendly. The management wasn’t that great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Super friendly and helpful! Food is amazing! Nice and close to the ocean
Stayed 10 nights in Nov 2024

8/10 Good

Gisi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and accommodating.
Stayed 4 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Welcoming staff. It was overall a wonderful resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

BIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services team is excellent by the highest standard. Really appreciated the whole services staff.
Stayed 6 nights in Nov 2024

4/10 Poor

Lidyawati

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Super disappointed with this hotel thought it’s hilton that I stayed but none other like one star hotel. Luckily the service superb but overall I’m not really recommend this hotel. I never known all inclusive has time limit only can start order liquors after 11 and no more served any foods or drinks after 10 pm. Limited foods,limited alcohols super sad to pay this amount of money for this quality. Was thinking to stay in reef 28 bcoz the name of Hilton. I chose to stay here but see what I deserved. ;(
Stayed 3 nights in Nov 2024