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Sofía by Bunik

2.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida

Photo gallery for Sofía by Bunik

Rooftop terrace
Deluxe Loft | Private kitchen
Superior Loft | Private kitchen
Reception
Superior Loft

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Mamitas Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Loft

Premium Loft

Premium Loft

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

7.8 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

8.8 out of 10
Excellent
(92 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

At Sofía by Bunik you'll be within just a 15-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchenettes and free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include spa services, a terrace and multilingual staff. .Attractions within a 30-minute walk of this Downtown Playa del Carmen hotel include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Café Choux Choux - ‬2 min walk
  • ‪Corazón Contento PDC - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪El Nativo - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk

About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

  • 45 guestrooms or units
  • Towels for the beach
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Lift
  • No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Sofía by Bunik?

Sofía by Bunik offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Sofía by Bunik?

Yep, Sofía by Bunik is a short 11-minute walk from Playa del Carmen Main Beach.

Is there a spa on site at Sofía by Bunik?

There's no onsite spa, but this property does offer services like massages.

Does Sofía by Bunik have a pool?

Yep, and guests love it! Sofía by Bunik has 2 outdoor swimming pools.

Is there a free airport shuttle available at Sofía by Bunik?

No, Sofía by Bunik does not offer an airport shuttle service.

What time are check-in & check-out at Sofía by Bunik?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofía by Bunik?

No, pets are not allowed.

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 948 out of 1504 reviews
Rating 8 - Good. 302 out of 1504 reviews
Rating 6 - Okay. 130 out of 1504 reviews
Rating 4 - Poor. 46 out of 1504 reviews
Rating 2 - Terrible. 78 out of 1504 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall, except one person

Overall the staff was amazing, except for Edgardo. I've stayed with them before, thats why I decided to stay again. Day 2 out of 6, they told me I could no longer park at the property. This coming from Edgardo. Upon exiting the parking he questioned my stay and said nothing, later the staff told me that he intructed them to no longer allow me to park. Now I am required to park in the street and pay fees for the remainder of the trip. Check out date, came down to bring my luggage, said Hi to him, and completely ignored me. I was carrying multiple luggages with my son and he just look and smirked as my son was struggling to open the door. When another guest, Caucasians arrived to the lobby, he immediately jumped out of his seat, greated him and opened both receptions doors for him. I dont expect people to do mich for me, but my son is 8, lets try to be courteous with children. Other guests also told me that he is that way towards hispanics and profiles, obviously prefering Caucasian guest.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yaritza

Stayed 2 nights in Jun 2025

8/10 Good

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusta el hotel , pero los empleados NO RESPETAN a los huspedes , Gritando por los pasillos desde las 5 am cuando uno lo que quiere es descanzar .super rudo !!!!!!!!! The hotel is fine but some employess yell at 5 AM no respecting the guests and waking them up , when all they want is to rest !!!!! they need to Fix that !!!!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Amal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Jun 2025

10/10 Excellent

Elaine, Scarsdale

Had a great stay at this centrally located, secure property which provided easy access to the beach, shopping, ADO station, etc. Did many extensions resulting in a 3 week stay. The apt was comfortable and had a nice balcony. the kitchenette came in quite handy for preparing meals and making tropical fruit smoothies. The only negative was the low water pressure in the shower. Barely used it, but the roof garden with pools, hot tub, etc was an awesome amenity. Maybe a little
Stayed 5 nights in Jun 2025

4/10 Poor

Juliana

Travelled with family
Disliked: Property conditions & facilities
El hotel está bonito pero le hace falta mantenimiento en pintura. La presión del agua está horrible y el baño se ve descuidado. El servicio fue bueno y siempre resolvían. El aire del cuarto está super bueno para el calor que hace en la ciudad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisseth Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing helping me find my way around and Juan Carlos is excellent at his job. He made the stay awesome.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 20 nights in May 2025

8/10 Good

Niles

Liked: Property conditions & facilities
Front desk was great especially Mixchel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is nice , the only thing when you are trying to rest ,employees talk or yell infront of your door , even though your door has a sign that saiy do not disturb... other than that The staff is great
Stayed 5 nights in Jun 2025

2/10 Terrible

Nikolay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor condos! This is not a hotel ! It’s a condos ! Don’t go !
Stayed 11 nights in May 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely a gem. We thoroughly enjoyed our stay for the most part. The pool was extremely dirty the day we arrived, and closed completely the next day but when they reopened it was sparkly clean and fantastic! We didn’t have a working shower for the 10 days we were there or a working toilet, and I know that sounds bad lol, but they have other showers and toilets in the building. We are SUPER casual travellers. Mexico has its issues and we understand that completely. The only real complaint I had was the kitchen supplies. I purchased a pot to cook in as they only had fying pans, but no big deal, coffee cups were too small. But all in all it was a lovely property. The staff was friendly but not overly. I would definitely go back. The price of the Expedia package was just too good to be true! So I had mentally prepared myself for “you get what you paid for” and was actually quite pleased.
Stayed 12 nights in May 2025

4/10 Poor

Saturnin

They did not clean my room for three days. Adding to that, they did not change my bed sheets during my whole stay.
Stayed 5 nights in May 2025

8/10 Good

Harley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great property for the price. Hidden fee for extra room keys. Staff was ok friendly. Water was cut for two days and made it bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiaoquan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Perla, Pflugerville

Travelled with family
Liked: Cleanliness, property conditions & facilities
For someone that likes to cook it didn't have the basics. We looked for something with kitchen because we do cook but it was almost impossible. Shower literally has no water and no warm water.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book elsewhere

Came for fourth time. Expecting a pool, it was closed with no notice. Shower only has freezing cold water.
Stayed 2 nights in May 2025

10/10 Excellent

Yaritza

Stayed 3 nights in May 2025