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Aparthotel

Luciana Hotel & Beach Club

Property class: 3

Photo gallery for Luciana Hotel & Beach Club

A beachside lounge with wicker furniture, umbrellas, and a thatched roof.
A deck with lounge chairs, a large potted plant, and a view of the ocean.
A swimming pool with a hot tub, stairs, and palm trees.
A hotel room with a bed, a view of the ocean, and a balcony with a table and chairs.
A bar area with a patterned wall, stools, and a counter with various items.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
The current price is AU$116
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬

Room options

View all photos for Deluxe Room

A neatly made bed with a grey patterned bedspread and two pillows, a wooden headboard, and two bedside tables with a small shelf.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A double room with two beds, each with a headboard, a nightstand, and a pair of towels.

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Partial Sea View

A room with a view of the ocean, a balcony with chairs, and a painting on the wall.

Deluxe Double Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Partial Sea View

A hotel room with a bed, a nightstand, a chair, a table, and a view of the ocean.

Deluxe Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Luciana Hotel & Beach Club puts you in the heart of Playa del Carmen, within just a 10-minute stroll of Quinta Avenida and Playa del Carmen Maritime Terminal. Highlights at this beachfront aparthotel include a restaurant, an outdoor swimming pool and a bar/lounge. .You can enjoy Smart televisions with satellite channels, and each apartment features free WiFi, a coffee/tea maker and a safe. A hairdryer and an iron/ironing board are also available. Housekeeping is available on request. .The family restaurant, Restaurant Playa Maya, is open for breakfast, brunch and lunch. Spend the day at the beach where you'll find sunloungers. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning cooked-to-order breakfast is served between 7:30 AM and noon. .Sights within a 10-minute drive of this 3-property class Downtown Playa del Carmen aparthotel include Gran Coyote Golf and Mamitas Beach.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Mercado 174 - ‬2 min walk
  • ‪Zenzi Beach Club - ‬2 min walk

About this property

Luciana Hotel & Beach Club

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at Luciana Hotel & Beach Club. A complete renovation of Luciana Hotel & Beach Club was completed in January 2025.

This 3-star Playa del Carmen aparthotel is smoke free.

  • 22 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2002
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Free beach club

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Free beach club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 units
  • 3 floors
  • Bed sheets changed on request
  • Built in 2002
  • Housekeeping (on request)
  • Renovated - January 2025
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 200 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 008-007-006973/2025

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

What is the cancellation policy at Luciana Hotel & Beach Club?

Luciana Hotel & Beach Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Luciana Hotel & Beach Club?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on 21 Nov 2026 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Luciana Hotel & Beach Club?

Yep, Luciana Hotel & Beach Club is a short 4-minute walk from Playa del Carmen Main Beach.

Does Luciana Hotel & Beach Club have a pool?

Luciana Hotel & Beach Club has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

Does Luciana Hotel & Beach Club serve breakfast?

You bet, cooked-to-order breakfast is offered daily from 7:30 AM to noon.

Is there a free airport shuttle available at Luciana Hotel & Beach Club?

No, Luciana Hotel & Beach Club does not offer an airport shuttle service.

Is there a bar or restaurant at Luciana Hotel & Beach Club?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Luciana Hotel & Beach Club?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Luciana Hotel & Beach Club?

No, only service animals are allowed.

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 319 out of 678 reviews
Rating 8 - Good. 191 out of 678 reviews
Rating 6 - Okay. 83 out of 678 reviews
Rating 4 - Poor. 36 out of 678 reviews
Rating 2 - Terrible. 49 out of 678 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
No frills and a bit dated but for the price and location, it was a great value. If you're looking for an affordable place to stay in the heart of Playa Del Carmen, I recommend it.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean , Quiet. good sevice , great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
Excellent location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Nice rooms, nice beach good value.
Rooftop bar view
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
really really great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stylish room, clean and very central. Make sure you get a room with partial sea view. Very friendly front desk.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly staff & convenient to 5th st Beach walk distance even if there was too much seaweed. But, it was the season of seaweed. Music around 5:00 pm was great
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, check-in
Disliked: Listing accuracy
Do not go in June, there’s seaweed on the beach leaving a foul rotten egg smell everywhere
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Bar and beach club were good. convenient location for Cozumel ferry.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The staff is wonderful, everyone is so nice and very helpful. I also like the fact the hotel is close to the beach. The bad thing is the hotel has no parking and no elevators. It is a struggle to go up the stairs with the luggage especially if the luggage is big /heavy.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Check-in, communication, listing accuracy
Check in was horrible, the guys was rude didn’t let us know the entry way to the hotel because he said he was too busy, the room had clothes I guess from previous guests, the guy that helps with the luggage was rude my daughter had to ask him to help us. Locations is great but this time the service was horrible
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
Staff were all very pleasant and helpful.
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Liked: Check-in
Steps from beach is the main reason to stay here. Beach club breakfast and lunch was decent and not expensive. Room mega basic but clan.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
Stayed 21 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were friendly. Rooms clean but basic.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property small pool great restaurant
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good location in town on the beach. Everything was clean and well kept. Was a nice break from the huge resorts. Seaweed was no different here than anywhere else but they tried to keep it cleaned up.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
great rooms very clean and very nice outdoor sitting area
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Luciana Hotel was a great escape from our Minnesota winter! Our room was large, had a comfortable bed, terrific shower, coffee maker and refrigerator. Mere steps away from the beautiful beach bar where a calm
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Steps to the beach
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Just Okay. The location is the best part of this hotel, being close to 5th Ave, the beach, bus and ferry terminals. The room was very basic and the bathroom quite small. We lost power twice during our 4 day stay. The pool is pretty much non existent. I’d pay a little extra and stay elsewhere.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Great room hot tub private in Back was great
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Stayed 9 nights in Apr 2025

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