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Iberostar Waves Quetzal - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Where to?

Dates

February 2026

March 2026

4 outdoor pools, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All-inclusive
Parking included
Free Wi-Fi

Explore the area

Playa del Carmen, QROO

Place, Piste Cyclable sur Paseo Xaman-Ha
‪5 min walk‬
Place, Playacar Beach
‪8 min walk‬
Place, Playacar Golf Club
‪14 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Premium bedding, down duvets, free minibar, in-room safe

Quadruple Room Premium with View

35 sq m
Sleeps 3

Double Room Premium

35 sq m
Sleeps 4

Double Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 4

Suite Junior with Sea View

35 sq m
Sleeps 4

Double Room Premium with View

35 sq m
Sleeps 4

Premium Room

Very good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Blackout curtains

Down duvet

Premium bedding

Garden view
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Garden view
38 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Excellent

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Ocean view
38 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Very good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Blackout curtains

Down duvet

Premium bedding

Garden view
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room

Very good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Blackout curtains

Down duvet

Premium bedding

Garden view
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Ocean view
38 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Room Premium

35 sq m
Sleeps 3

Premium Room (Near Beach)

Wonderful

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Beach)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Wonderful

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Blackout curtains

Down duvet

Premium bedding

Garden view
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Blackout curtains

Down duvet

Premium bedding

Garden view
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Double Room Premium

35 sq m
Sleeps 4

Premium Room (Tropical View)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Blackout curtains

Down duvet

Premium bedding

Garden view
35 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Tropical View)

Exceptional

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Garden view
35 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Beach view
38 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Separate bedroom

Beach view
38 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

2 bedrooms
Sleeps 1
2 Double Beds and 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

2 bedrooms

2 bedrooms
Sleeps 6
2 Double Beds and 1 King Bed

Room Premium with Garden View

Sleeps 4

Room Premium with Garden View

35 sq m
Sleeps 4

Suite Junior with Sea View

Sleeps 4

Suite Junior with Sea View

Sleeps 4

Quadruple Room Premium with Pool View

35 sq m
Sleeps 3

Suite Junior with Ocean View

35 sq m
Sleeps 4

Quadruple Room Premium with View

35 sq m
Sleeps 3

Suite Junior

38 sq m
Sleeps 4

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Iberostar Waves Quetzal - All Inclusive. You'll be 2.9 km (1.8 mi) from Quinta Avenida and 3 km (1.8 mi) from Playa del Carmen Maritime Terminal. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Sensations can include deep-tissue massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The fine-dining restaurant, Bonsai Restaurant, serves Japanese cuisine and is open for dinner. With 3 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Meeting rooms and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Playacar property, you'll be 3.3 km (2 mi) from Playa del Carmen Main Beach and 4.3 km (2.7 mi) from Mamitas Beach.

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.4 km
Playacar Beach - 8 min walk - 0.7 km
Mahi Golf Course - 11 min walk - 1.0 km
Playacar Golf Club - 14 min walk - 1.3 km
Mayan Ruins of Playacar - 2 min drive - 1.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive

Restaurants

‪Viva Wyndham Maya - ‬10 min walk
‪rosa roja - ‬5 min walk
‪Festival Grand Buffet - ‬8 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk
‪Cupcake Cafe - ‬6 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Iberostar Waves Quetzal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Iberostar Waves Quetzal - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

350 guestrooms or units

3 levels

8 dining venues

3 bars by the pool

7 bars or lounges

Conference rooms

Buffet breakfast (free)

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Garden

Gift shop

Beauty salon

On-site shopping

No smoking on site

Water dispenser

Bar on the beach

Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Spa Sensations has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Kids’ pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Onsite parking includes off-street options

Food and drink

3 poolside bars
7 bars/lounges
8 restaurants
A beach bar

Restaurants on site

Beach Grill Uxmal
Bonsai Restaurant
La Gondola Restaurant
La Hacienda
Mare Nostrum Restaurant

Things to do

4 outdoor pools
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Shopping
Snorkelling
Steam room
Tennis
Tennis lessons
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's games
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
Playground

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Quetzal

Iberostar Quetzal All Inclusive

Iberostar Quetzal All Inclusive Playa del Carmen

Iberostar Quetzal Playa del Carmen

Quetzal Iberostar

Iberostar Hotel Quetzal Playacar

Iberostar Quetzal Playacar Hotel Playa Del Carmen

Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico

Iberostar Quetzal All Inclusive All-inclusive property

Iberostar Quetzal Inclusive i

Frequently asked questions

What is the cancellation policy at Iberostar Waves Quetzal - All Inclusive?

Iberostar Waves Quetzal - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Quetzal - All Inclusive?

Yep, Iberostar Waves Quetzal - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Waves Quetzal - All Inclusive?

Yep, Iberostar Waves Quetzal - All Inclusive is a short 13-minute walk from Playacar Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Iberostar Waves Quetzal - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Iberostar Waves Quetzal - All Inclusive have a pool?

Iberostar Waves Quetzal - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Iberostar Waves Quetzal - All Inclusive?

Iberostar Waves Quetzal - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and free minibar items.

What makes Iberostar Waves Quetzal - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Waves Quetzal - All Inclusive.

Is Iberostar Waves Quetzal - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Waves Quetzal - All Inclusive is a hit with families.

Does Iberostar Waves Quetzal - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer at Iberostar Waves Quetzal - All Inclusive.

Is there a free airport shuttle available at Iberostar Waves Quetzal - All Inclusive?

No, Iberostar Waves Quetzal - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Quetzal - All Inclusive?

Relax with a coldie at the 3 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Iberostar Waves Quetzal - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Quetzal - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Waves Quetzal - All Inclusive?

There isn't one on site, but Mahi Golf Course is a short 17-minute walk away.

Iberostar Waves Quetzal - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

Gloria

Travelled with family

14 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes. Everything so clean. The staff are so kind.

Stayed 7 nights in Nov 2025

2/10 Terrible

Atanas

Travelled with family and small children

12 Nov 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is terrible. I would never go back. Check-in is at 3 o'clock. We arrived at 2:30 they told us to have lunch and come back at 3 o'clock because the room wasn't ready. Then they started offering us excursions or a massage for $150. When you refuse they are not very happy and put you in a nasty room. They checked us in at 4 o'clock. We are with a small child who didn't stop crying. The room smells of mold. It's all dusty. There are two bedside lamps but one doesn't work. The bathroom is old. For the first time I've seen a cement bed and a mattress on top. The view from the terrace was... better not to go out 😀 Luckily for us, we also had a scorpion in the room next to my child. They said it was normal because we were in the jungle… But my opinion is that the room should be safe for their guests ..The Italian and Chinese restaurants are by reservation. You can visit them once. The food in the restaurant was good. The waiters and bartenders were on a level. You have to go to the beach at 7 o'clock to reserve a sunbed, if you don't get up early you will be sitting on the sand 😀 The beer is draft, no bottles. Mineral water is a mirage.. This is the worst money I spent on vacation! I don't recommend it even to my enemies!!!

Stayed 7 nights in Nov 2025

8/10 Good

CELIA

30 Oct 2025

Stayed 7 nights in Oct 2025

10/10 Excellent

wahida

Travelled with partner

7 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spa was wonderful,staff.

Stayed 7 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner

2 Oct 2025

Our room was close to the beach and the pool making quick trips to the room convenient . The staff was always pleasant and easy to talk to. The entertainment staff was outstanding during the week however on the weekend things to do were hard to find. I found the continuing run of the same video a bit tedious. Although the restaurant foods were quite tasty the buffet seemed to be a repeat each meal of the same things. All in all we enjoyed our stay. We have been going to this same hotel for 20 years so we would notice how things have changed over time.

Stayed 5 nights in Sep 2025

6/10 Okay

Kevin

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the jungle setting and all the different animals. The staff was very nice. The jazuzzi needs to have an age limit posted. It was used as a childrens swimming pool with an averaga of 8 kids under 10 in it most of the time. There is no pool side service. The bar near the pool is open but the line is long. What was most disappointing was the "$300 resort credit". The credit part is very misleading and can only be used after you spend $100 and you then can use the money in increments of $25 as a voucher.

Stayed 5 nights in Sep 2025

10/10 Excellent

Alex

17 Sept 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with partner, Travelled with group

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

so much fun

Stayed 5 nights in Jul 2025

8/10 Good

Rodrigo

Travelled with family

5 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean, affordable

Stayed 6 nights in Jul 2025

10/10 Excellent

Hector, Miami

Travelled with family

3 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bien hotel muy recomendado

Stayed 2 nights in Aug 2025

10/10 Excellent

Oi Ling Chu

Travelled with group

31 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Aug 2025

8/10 Good

Francisca

29 Aug 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Brett Joseph

Travelled with partner, Travelled with group

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is slightly outdated but otherwise very nice. Staff was friendly and welcoming. Pools and other facilities were clean.

Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family

24 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel. The service, the food and everything was perfect for me and my family.

Stayed 4 nights in Aug 2025

10/10 Excellent

Mykhaylo

Travelled with family

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and cozy hotel. No problem with the room at all. Friendly personnel. The food was amazing. Will visit again.

Stayed 5 nights in Aug 2025

6/10 Okay

Lisa Yvonne Lopez

Travelled with family

18 Aug 2025

Liked: Cleanliness

This was our third resort that we stayed at in Playa del Carmen and we enjoyed the other two resorts a lot more. The service here was lacking but there were a few staff that were excellent. The food options and variability was much better in the other two resorts. The best a la carte restaurant was closed most of the week due to “low staff” but one of the staff at the resort informed us that they had staff not working as many days/hours because it wasn’t a busy week for the resort. Overall the experience was good but not excellent. We likely would not choose this resort in the future again.

Stayed 6 nights in Aug 2025

8/10 Good

Devon

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2025

10/10 Excellent

Alma

3 Aug 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

ROBERT

Travelled with partner

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend

Stayed 5 nights in Jul 2025

6/10 Okay

Melissa

31 July 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Justin

Travelled with family and small children

30 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food amazing. So family friendly and peaceful. Go. Be happy.

Stayed 9 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family

29 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was very good , great Buffet…comfortable bed and room. Best was the nature around and the wild life … sooo amazing …. I recommend this hotel for families , entertainment could be better but it was nice . Overall a very good place, the water at the beach was horrible , due to seweed , but the hotel is not responsable for that is nature .. they did kept the beaches super clean .

Stayed 4 nights in Jul 2025

8/10 Good

Martha

26 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Cesar A

Travelled with family

23 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2025

10/10 Excellent

John

Travelled with family

16 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this resort twice and we really enjoyed it. The staff is very friendly, great food, and overall a great facility. Highly recommend planning your vacation at this resort.

Stayed 6 nights in Jul 2025

Iberostar Waves Quetzal - All Inclusive

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Double Room Premium

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Double Room Premium with Pool View

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Suite Junior

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Suite Junior with Sea View

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Double Room Premium with View

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Premium Room

Highlights

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Junior Suite

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View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

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View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

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View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

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View all photos for Premium Room

Premium Room

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View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

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View all photos for Room Premium

Room Premium

View all photos for Premium Room (Near Beach)

Premium Room (Near Beach)

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View all photos for Premium Room (Near Beach)

Premium Room (Near Beach)

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View all photos for Premium Room (Promo)

Premium Room (Promo)

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Premium Room (Promo)

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Double Room Premium

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

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View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

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View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

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View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

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View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Penthouse, 2 Bedrooms, Oceanfront (Suite)

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View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Penthouse, 2 Bedrooms, Oceanfront (Suite)

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View all photos for Room Premium with Garden View

Room Premium with Garden View

View all photos for Room Premium with Garden View

Room Premium with Garden View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Quadruple Room Premium with Pool View