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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

A resort with a large central pool, multiple smaller pools, and a beach area.
Property video
A hotel room with a view of the beach, a sofa, a small table, and a chair.
A grand lobby with a central staircase, marble flooring, and decorative plants.
A beach with rows of palm trees and thatched umbrellas, providing shade for beach chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$486
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Junior Suite Tropical View Double

A hotel room with two beds, a balcony, a sofa, and a TV.

Junior Suite Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

A modern hotel room with a large bed, bedside table, and a flat-screen TV.

Junior Suite Tropical View King

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Tropical View Swim Out King

A resort with a pool, palm trees, and multiple balconies.

Club Level Junior Suite Tropical View Swim Out King

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Master Suite Ocean Front King

A large bed with white linens, a ceiling fan, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a large window.

Club Level Master Suite Ocean Front King

  • Sea view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Double

A hotel room with two beds, a balcony with a view, a ceiling fan, and a small table with chairs.

Club Level Junior Suite Ocean Front Double

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Level Junior Suite Ocean Front King

A hotel room with a large bed, a ceiling fan, a round table with chairs, and a view of the outside.

Club Level Junior Suite Ocean Front King

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Private Pool King

A poolside area with a lounge chair, a man and a woman by the pool, and thatched umbrellas in the background.

Club Level Junior Suite Ocean Front Private Pool King

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Pool View Swim Out King

A modern hotel room with a large bed, bedside table, and a flat-screen TV.

Club Level Junior Suite Pool View Swim Out King

8.6 out of 10
Excellent
(11 reviews)
  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Swim Out King

A poolside area with two lounge chairs, a small table, and a potted plant.

Club Level Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Presidential Suite King

A hotel room with a large bed, a ceiling fan, a wooden headboard, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a sliding glass door.

Club Level Presidential Suite King

  • Garden view
  • 147 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hyatt Zilara Riviera Maya Adults Only All Inclusive. You'll be 8.9 km (5.5 mi) from Maroma Beach and 11.4 km (7.1 mi) from Quinta Alegría Shopping Mall. Highlights at this all-inclusive property include 4 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The theme restaurant, Capri Grille, serves Italian cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and gym. 6747 square feet (627 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 4.5-property class Riviera Maya property include Xplor Theme Park and Xcaret Eco Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.9 km
  • Tres Rios Ecopark - 9 min drive - 4.5 km
  • Gran Coyote Golf - 12 min drive - 7.7 km
  • Playa Paraiso Golf Course - 12 min drive - 13.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive - 13.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Seafood - ‬9 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Black & White - ‬8 min drive
  • ‪steak house - ‬9 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive such as an outdoor pool and complimentary bicycles.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a hot tub, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 291 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 6747 sq ft of conference space
  • 627 sq. m of conference space
  • Built in 2003
  • Karaoke
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Capri Grille
  • El Comedor
  • Lola Restaurant
  • Tempest

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Table tennis

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,747 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (136 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2022
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 52-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

Property Registration Number 008-007-003241/2025

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 20 Sept 2026 start from AU$486, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, Hyatt Zilara Riviera Maya Adults Only All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest beach to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Maroma Beach (6.9 km).

Is there a spa on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Riviera Maya Adults Only All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yep, and guests love it! Hyatt Zilara Riviera Maya Adults Only All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hyatt Zilara Riviera Maya Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Riviera Maya Adults Only All Inclusive.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive family-friendly?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1048 reviews
Rating 8 - Good. 223 out of 1048 reviews
Rating 6 - Okay. 102 out of 1048 reviews
Rating 4 - Poor. 38 out of 1048 reviews
Rating 2 - Terrible. 25 out of 1048 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort i will recommend it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, the food was delicious, and pool clean!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the staff was always so friendly and helpful. It was perfect for a relaxing getaway
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing with a lot of good food and drinks. Everyone was so helpful and friendly will definitely be going back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice beach, good entertainment, good food
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing and beautiful scenery!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alexus Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing with all different options to sit, soak or swim. Spa was amazing to relax.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area were great. Went with a group of 16 and we all had a blast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect resort for a couple's trip! Just need more entertainment in the evenings.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we LOVED this hotel. The staff were so friendly, the food was excellent, the bed was HUGE and so comfy, the activities were brilliant and generally my 20 year old daughter and I had the BEST time!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Katrina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. The staff is so helpful and nice. In a great location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Robert Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, will definitely recommend my friend's and family. The services are top tier from front desk Paulina, pool bar bartender Nelson, pool bar server Bianca. And everyone else that i missed. One of the best hotels I've stayed in got one of the best room services I've been in.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kristien

Liked: Cleanliness, staff & service
The property was beautiful and the amenities were amazing, but the genuine kindness of the staff and quality of service is what truly made our trip. Would recommend!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely going back !!! Top notch ! The spa Was Amazing !! ⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in May 2026
Verified review

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambiance and staff was real friendly. I did not like Caprice Grill food. Also did not like that the buffet was only for breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful. We had an amazing vacation! Definitely going back!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

amon

Liked: Cleanliness, amenities, property conditions & facilities
The room, pool area, restaurants and staff were excellent!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Adaora

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and hospitality
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Juanita C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first all inclusive and visiting Mexico. Girls getaway planned 4 nights at Hyatt Zilara and we loved everything about it. Buffet had many options, pool area was clean with many servers. The resort was quiet, peaceful and safe. The staff went above and beyond to accommodate guests. We also enjoyed the nightly entertainment.
Mexico night entertainment
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Aimee K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! We were greeted with Sparkling wine and escorted to a private sit down desk for check in. Our room was beautiful with a beautiful view of the pool and ocean. The pool was great, just wish it was open later than 8 pm, so we could enjoy it after our excursions off the resort. The staff was amazing and very attentive.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was amazing! Fernanda and Christian were wonderful.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Nice quiet place. Friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel was the best! 3rd time back at this resort and can’t wait to return!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing resort to stay in!
Stayed 5 nights in Oct 2025

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