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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only property with 4 restaurants and full-service spa

Where to?

Dates

November 2025

December 2025

Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)

4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot tub

includes taxes & fees

21 Nov - 22 Nov

Explore the area

Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪6 min drive‬
Place, Tres Rios Ecopark
‪9 min drive‬
Place, Maroma Beach
‪17 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪56 min drive‬

Room options

1 bedroom, premium bedding, down duvets, free minibar

Tropical View Double

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Premium bedding

44 sq m
Sleeps 4
2 Double Beds

Tropical View King

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Premium bedding

44 sq m
Sleeps 2
1 King Bed

Tropical View King Swim Out Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

53 sq m
1 bedroom
Sleeps 2
1 King Bed

Ocean Front One Bedroom Master King Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

96 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

Ocean Front Double Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

53 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Ocean Front King Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

53 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Ocean View Terrace King Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

53 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front Private Pool King

Exceptional

Highlights

Balcony

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

63 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

Pool View Swim Out King Suite

Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

56 sq m
1 bedroom
Resort view
Sleeps 2
1 King Bed

Ocean View King Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

44 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

2 Double Bed Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

44 sq m
1 bedroom
Sleeps 4
2 Double Beds

1 King Bed Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

44 sq m
1 bedroom
Sleeps 2
1 King Bed

Ocean Front Swim Out King Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

63 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

One Bedroom Master Suite King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

96 sq m
1 bedroom
Sleeps 2
1 King Bed

Presidential Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

147 sq m
1 bedroom
Sleeps 2
1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hyatt Zilara Riviera Maya Adults Only All Inclusive. You'll be 8.9 km (5.5 mi) from Maroma Beach and 11.4 km (7.1 mi) from Quinta Alegría Shopping Mall. Highlights at this all-inclusive property include 4 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The theme restaurant, Capri Grille, serves Italian cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and gym. 6747 square feet (627 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 4.5-property class Riviera Maya property include Xplor Theme Park and Xcaret Eco Theme Park.

What's nearby

El Camaleón Mayakoba Golf Course - 6 min drive - 3.9 km
Gran Coyote Golf - 8 min drive - 6.7 km
Tres Rios Ecopark - 9 min drive - 3.8 km
Playa Xcalacoco - 12 min drive - 8.5 km
Maroma Beach - 17 min drive - 11.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

‪Festival - ‬7 min drive
‪Black & White - ‬8 min drive
‪El Charro - ‬8 min drive
‪Jaal-Ha - ‬9 min drive
‪La Hacienda - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only property with 4 restaurants and full-service spa

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive such as an outdoor pool and complimentary bicycles.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a hot tub, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

291 guestrooms or units

5 levels

3 buildings

4 dining venues

4 bars or lounges

Conference rooms

6747 sq ft of conference space

627 sq. m of conference space

Built in 2003

Karaoke

Cabanas on the beach (surcharge)

Towels for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Coffee shop

Bar by the pool

Swim-up bar

Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

16 Nov - 17 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site parking

Food and drink

4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Capri Grille
El Comedor
Lola Restaurant
Tempest

Things to do

Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Games
Gym
Hot tub
Karaoke
Outdoor pool
Outdoor pool (guest access)
Shopping
Table tennis

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,747 square feet of conference space

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (136 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (74 centimetre high)
Wheelchairs on site

3 buildings
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2003
Colonial architecture
Communal living room
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Renovated entire property - December 2022
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

52-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 7:00 PM
This is an adults-only property and guests under 18 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 21 Nov 2025 start from AU$701.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, Hyatt Zilara Riviera Maya Adults Only All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest beach to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Maroma Beach (6.9 km).

Is there a spa on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Riviera Maya Adults Only All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yep, and guests love it! Hyatt Zilara Riviera Maya Adults Only All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hyatt Zilara Riviera Maya Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Riviera Maya Adults Only All Inclusive.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive family-friendly?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Tropical View Double

Tropical View Double

Highlights

View all photos for Tropical View King

Tropical View King

Highlights

View all photos for Tropical View King Swim Out Suite

Tropical View King Swim Out Suite

Highlights

View all photos for Ocean Front One Bedroom Master King Suite

Ocean Front One Bedroom Master King Suite

Highlights

View all photos for Ocean Front Double Suite

Ocean Front Double Suite

Highlights

View all photos for Ocean Front King Suite

Ocean Front King Suite

Highlights

View all photos for Ocean View Terrace King Suite

Ocean View Terrace King Suite

Highlights

View all photos for Ocean Front Private Pool King

Ocean Front Private Pool King

Highlights

View all photos for Pool View Swim Out King Suite

Pool View Swim Out King Suite

Highlights

View all photos for Ocean View King Suite

Ocean View King Suite

Highlights

View all photos for 2 Double Bed Suite

2 Double Bed Suite

Highlights

View all photos for 1 King Bed Suite

1 King Bed Suite

Highlights

View all photos for Ocean Front Swim Out King Suite

Ocean Front Swim Out King Suite

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View all photos for One Bedroom Master Suite King

One Bedroom Master Suite King

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Similar properties

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink