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Hotel52

3.5 star property

Photo gallery for Hotel52

Outdoor pool, pool loungers
Property video
Breakfast area
Lobby
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$68
includes taxes & fees
11 Apr - 12 Apr

Explore the area

View map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

At Hotel52 you'll be within just a 15-minute stroll of popular places like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include a coffee shop/cafe and spa services. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Luis Donaldo Colosio hotel include Mamitas Beach and Playacar Beach.

What's nearby

  • Mamitas Beach - 6 min walk - 0.6 km
  • Coco Beach - 10 min walk - 0.8 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Punta Esmeralda Beach - 6 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Crisol - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬4 min walk
  • ‪Pizza Italia - ‬4 min walk
  • ‪Ceviche Corazon - ‬2 min walk
  • ‪Que Huevos - ‬3 min walk

About this property

Hotel52

There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Hotel52. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Playa del Carmen hotel is smoke free.

  • 83 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2016
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel52

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel52.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel52?

Hotel52 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel52?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel52 on 11 Apr 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel52?

Yep, Hotel52 has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel52?

Yep, Hotel52 is a short 12-minute walk from Playa del Carmen Main Beach. Fun beach activities include windsurfing.

Is there a spa on site at Hotel52?

There's no onsite spa, but this property does offer services like massages.

Does Hotel52 have a pool?

Hotel52 has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Hotel52?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel52?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel52?

No, pets and service animals are not allowed.

Hotel52 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 285 out of 685 reviews
Rating 8 - Good. 219 out of 685 reviews
Rating 6 - Okay. 105 out of 685 reviews
Rating 4 - Poor. 39 out of 685 reviews
Rating 2 - Terrible. 37 out of 685 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Silvano

Stayed 5 nights in Dec 2025

8/10 Good

Billal

Stayed 5 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness, staff & service
Spotless, that depends on your definition of spotless. Yes, it was clean, but it wasn't a 5 star hotel. It was a beach hotel, but very good. And the staff was courteous and hard working. If you want to stay at an affordable safe and clean hotel on a budget, this place is good.
Stayed 12 nights in Dec 2025

6/10 Okay

Efraim

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

Silvia

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Staff, not welcoming and not helpful
Stayed 1 night in Dec 2025

4/10 Poor

Hermes

Business traveller
Liked: Staff & service, amenities
Not Hot water inside the property
Stayed 2 nights in Dec 2025

8/10 Good

Breanne

Liked: Cleanliness, staff & service
The location was perfect for us, just off 5th but not in the busy section. The lobby is cute as well as the garden space between the buildings. Something to note is it appears that the king rooms all face the garden while the rooms with two beds face the street. The hotel is probably due for some upgrades but there was nothing wrong with it. Sheets were clean and the staff was very kind and helpful. I wish the breakfast was a bit better, we ate there on the first morning and didn’t go back. I also wish that they left bottles of water in the room and that there was a mini fridge.
Stayed 4 nights in Dec 2025

2/10 Terrible

Nicolas

Disliked: Property conditions & facilities
They asked me for a deposit which isn’t stated in the property details, the hotel is old and outdated the beds are hard
Stayed 4 nights in Nov 2025

10/10 Excellent

NEEL

Stayed 1 night in Dec 2025

8/10 Good

Brenda, Penticton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price and location it was great. The staff was quiet but friendly when approached. The building is concrete and a bit older but very well kept. Like older buildings I stayed in in Spain and England it has an older smell but no mold or mildew. The breakfast was delicious. The rooftop pool and restaurant was beautiful. Very handy to 5th ave and local public beach. Yes I would stay here again. Only thing to know is there is no bottled water in the room.
Stayed 1 night in Nov 2025

4/10 Poor

Hanen

Disliked: Amenities, property conditions & facilities
Room no water bottle no amenities at all staff don’t understand English poor place
Stayed 4 nights in Oct 2025

8/10 Good

Cheryl

Stayed 3 nights in Aug 2025

2/10 Terrible

Stacy, Airdrie

Disliked: Cleanliness, staff & service, property conditions & facilities
I made this reservation late one night and had an error on the dates. I tried immediately to contact the hotel and they insisted I fix it through Expedia, however, when Expedia finally got a hold of them they wouldn't allow the correction, so I am now out the money for the reservation.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

8/10 Good

Nithin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to 5th avenue so you can just walk everywhere. lots of shopping and dining options
Stayed 6 nights in May 2025

10/10 Excellent

Marian Moreno, Eagle Pass

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cold.
Stayed 5 nights in Jun 2025

6/10 Okay

Rafael

.
Stayed 5 nights in May 2025

6/10 Okay

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice !!!

Good place to stay, with on site bike rental. Everything was clean and the service was good and helpful
Stayed 4 nights in Mar 2025

6/10 Okay

Grigory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall I've expected more from "4-star" hotel. The room is veeery basic and minimalistic. I stayed at 4th floor, "under" the cafe. Every morning at 6am they started moving tabels/chairs/something. And it's loud, and made me woke up. Stuff is nice and friendly.
Stayed 9 nights in Apr 2025

10/10 Excellent

Jessica, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2-night stay at Hotel 52. Traveled with teen and pre-teen. Breakfast and pool on the roof was lovely.
Stayed 2 nights in Apr 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is very basic, but the bed is great, room is quiet and the rooftop area very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Palmira

Stayed 7 nights in Dec 2024