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The Westin Phoenix Downtown

4.0 star property
Hotel with an outdoor pool, a short walk to PHX Arena

Photo gallery for The Westin Phoenix Downtown

Exterior
Terrace/patio
Meeting facility
Meeting facility
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking available
  • 24/7 front desk
The current price is AU$333
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
333 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, PHX Arena
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Phoenix

The Westin Phoenix Downtown puts you in the heart of Phoenix, within just a 10-minute stroll of popular attractions like Phoenix Convention Center and PHX Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The theme restaurant, Jacy & Dakota's, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 9308 square feet (865 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 5 min walk - 0.5 km
  • The Van Buren - 5 min walk - 0.5 km
  • Arizona Center - 7 min walk - 0.6 km
  • PHX Arena - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km

Getting around

  • Van Buren - Central Ave Station - 1 min walk
  • Sky Harbor International Airport (PHX) - 17 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬2 min walk
  • ‪Westin Executive Club - ‬2 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬3 min walk
  • ‪Valley Bar - ‬2 min walk
  • ‪Jacy & Dakota's - ‬1 min walk

About this property

The Westin Phoenix Downtown

Hotel with an outdoor pool, a short walk to PHX Arena
The Westin Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 9308 square feet (865 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly The Westin Phoenix Downtown. Parking is available for a fee.

This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 9 levels
  • 9308 sq ft of conference space
  • 865 sq. m of conference space
  • Built in 2010
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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4.5 out of 5, Wonderful, 1,166 reviews
The price is AU$295
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24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 36 per night; includes in/out privileges)
  • Secured valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jacy & Dakota's

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 9,308 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 10 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at The Westin Phoenix Downtown?

The Westin Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Phoenix Downtown?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at The Westin Phoenix Downtown on 23 Nov 2025 start from AU$286.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Phoenix Downtown?

Yep, The Westin Phoenix Downtown has a covered self car park with in/out privileges for USD 36 per night.

Does The Westin Phoenix Downtown have a pool?

The Westin Phoenix Downtown has an outdoor pool. The pool is open 5:00 AM to 10:00 PM.

What makes The Westin Phoenix Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Westin Phoenix Downtown.

Is The Westin Phoenix Downtown family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Phoenix Downtown is a hit with families.

Is there a free airport shuttle available at The Westin Phoenix Downtown?

No, The Westin Phoenix Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Phoenix Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Phoenix Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marivel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! The staff was amazing! So helpful, friendly, polite. The property was clean and modern. I would stay here every time I come to phoenix. 10/10 recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ronnell

Stayed 1 night in Jul 2025

6/10 Okay

Jean

Travelled with partner
Liked: Cleanliness
Good location but they did not give me my promised $15 daily credit though i spent over $1800 for a 3 day stay .. made no effort to correct it on my folio and when i broght it to their attention it was a big hassle. so i let it go. I am a bonvoy member and just expected better. Other hotels to stay in that will treat their guests with more consideration.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelissa Sutton or Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Samie

Liked: Cleanliness, amenities, property conditions & facilities
My room was a nice size for standard. I had a great view of the city. Hotel was very clean. Staff was very friendly and accommodating, especially at the bar and restaurant. I will stay again next time I visit Phoenix.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bradon

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience when my wife and I stay,
Stayed 2 nights in Jun 2025

10/10 Excellent

Rasheed

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Willie

Liked: Cleanliness, amenities
Friendly staff. Very clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Henry Lee Woods

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

DANIELLE

Travelled with group
Disliked: Amenities, property conditions & facilities
When checking in I was not told about additional fees other than what I paid for when I initially booked the room. The air conditioner didn’t work properly for the first 2 hours of our stay there which was especially frustrating as we were getting ready for an event. Also be aware, parking is not included with your stay so be prepared to pay for that as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barbara, Grand Junction

Stayed 1 night in May 2025

2/10 Terrible

Diego

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bob, Warsaw

Business traveller, Travelled with partner
Liked: Amenities
Amazing hotel, great coffee, large beautiful bath and guess rooms. Great atmosphere. Loved the Club Lounge as well and had a good breakfast there
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant suite with great view, pool area and amenities were sensational
Stayed 2 nights in May 2025